# First Community CU Houston — user reviews > 456 indexed App Store user reviews of First Community CU Houston by First Community Credit Union Houston, rated 4.57/5 from 5,665 ratings. - Source: https://appshunter.io/ios/app/first-community-cu-houston/id860623974/reviews - App overview in markdown: https://appshunter.io/ios/app/first-community-cu-houston/id860623974.md - Rating breakdown: 5★ 3,679 · 4★ 391 · 3★ 163 · 2★ 105 · 1★ 212 ## What do users think of First Community CU Houston? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Convenient and functional - 🔒 Secure banking experience - 💯 Great customer service **Cons** - 🐛 Occasional app crashes and freezes - 🔍 Difficult to find certain features (e.g., paying loans from external accounts) - 🕰️ Outdated user interface and design - 🔋 High battery consumption **Commonly reported bugs** - Login screen issues and frequent log-outs - Mobile deposit not working consistently - Delayed posting of deposits and transactions **Most requested features** - Add dark mode option - Improve mobile check deposit functionality - Enhance bill pay and external account integration - Provide more detailed transaction history and budgeting tools ## Newest reviews (15 of 456) ### 4/5 — FCCU *2026-08-23, version 13.0.260400* Great ### 5/5 — Gregory *2026-07-25, version 13.0.260400* Credit union is the best! ### 5/5 — This app is the best *2026-07-25, version 13.0.260400* I love this app! So convenient ### 5/5 — Easy..Peasy!! *2026-07-24, version 13.0.260400* I totally love the FCCU App. It’s easy to get things done and paid on time. Two thumbs up!! ### 5/5 — Great app *2026-07-22, version 13.0.260400* Easy to use. Can get all necessary information. ### 4/5 — Solid! *2026-07-22, version 13.0.260400* Reliable app at all time ### 3/5 — Honestly *2026-07-22, version 13.0.260400* Technically challenge customer handicap 🤷 ### 5/5 — Excellent it always works perfectly 👍👍👍 *2026-07-21, version 13.0.260400* Love it is so easy to use!!! I😊😊😊 ### 5/5 — Great Customer Service *2026-07-19, version 13.0.260400* Everyone that I’ve had the opportunity to speak with has been incredible and very helpful. Personal service is second to none in this industry. Thank you for always making me fell important ### 5/5 — FCCU MOBILE APP *2026-07-16, version 13.0.260400* East to navigate. ### 5/5 — Seguro *2026-07-15, version 13.0.260400* Confiable y muy fácil de usar ### 5/5 — FCCU *2026-07-13, version 13.0.260400* when it works it’s great but when it doesn’t work it’s horrible ### 4/5 — Richard Luna *2026-07-09, version 13.0.260400* Great Credit Union ### 5/5 — FCCU *2026-07-09, version 13.0.260400* App works great ### 5/5 — Rating *2026-07-09, version 13.0.260400* I Love this app for all reasons👍 ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible *2026-08-29, version 13.0.260400* This bank is terrible stupid and I tried opening my card and it didn't work and I have to call 10 different people I hate it! ### 1/5 — New login *2026-08-25, version 13.0.260400* The system ask for social security #, it should also give the option of entering loan # ### 1/5 — Terrible App *2026-08-21, version 13.0.260400* The app and the customer service is the worst. Pretty much every time I’ve called, I’ve had someone with a bad attitude not be able to help or want to help me. The app is no better. It has a slide ruler for your credit card payment and it never lands on the correct payment. Over all, terrible experience. ### 1/5 — App is no bueno *2026-08-21, version 13.0.260400* App logs you out every time and doesn’t let you efficiently find any information regarding services such as applying for an auto pre-approval purchase. ### 1/5 — Bad design worse navigation *2026-08-11, version 13.0.260400* Very difficult to navigate and not intuitive. Why is it so hard to add an external transfer account. This is really one of the first features a finance app should have and with services like plaid this should be easy. ### 1/5 — Making a payment *2026-07-07, version 13.0.260400* Make it easier to make a payment like putting a card on your account can’t figure out how to pay my car note ### 1/5 — Staff *2026-07-06, version 13.0.260400* For the record, I called three times in a row asking for help with this app. Staff told me and I quote someone should call you back in a couple of days. After no one called me back, I called a second time and at the conclusion asked for an employee ID number, a last name or some way to reference the conversation. To which I was denied. Straight up the worst service I’ve ever had and as soon as it is convenient for me, I will transfer this loan. ### 1/5 — Christie *2026-07-02, version 13.0.260400* This app is not user friendly. Very difficult to navigate. ### 1/5 — Not very good UO *2026-07-02, version 13.0.260400* Horrible UI. Cannot set up autopay on loans for my car. You have to call the branch itself. Paying the auto loan from a different account requires you to jump Through hoops. Highly not recommended Jump ### 1/5 — Outdated *2026-06-30, version 13.0.260400* Update this application NOW!! It sucks ## Most praised reviews (10 highest-rated) ### 5/5 — Perfect *2026-08-29, version 13.0.260400* Good app ### 5/5 — Nice update *2026-08-27, version 13.0.260400* You guys are doing a great job, keep it up. ### 5/5 — Great and easy app! *2026-08-14, version 13.0.260400* Love it ### 5/5 — Dependable *2026-08-13, version 13.0.260400* I have been with FCCU for quite awhile already and the app is one of the best features! Safe and convenient! ### 5/5 — Great App For Online Banking *2026-08-12, version 13.0.260400* This Is one of the best Credit Union Bank Apps I can honestly say theirs some advanced features ### 5/5 — FFCU *2026-08-11, version 13.0.260400* Excellent11 but please leave the number password easier for me. I’m an older adult ### 5/5 — Easily accessible *2026-08-09, version 13.0.260400* Easy to understand ### 5/5 — Great Apps *2026-08-07, version 13.0.260400* FCCU cell phone apps is very user friendly. ### 5/5 — Great Service *2026-08-02, version 13.0.260400* Been banking here for years. Never a problem, the staff are always friendly and helpful ### 5/5 — Easy web site to use *2026-08-01, version 13.0.260400* Great website- everything is in the left and clearly marked. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*