# First County Mobile Banking — user reviews > 37 indexed App Store user reviews of First County Mobile Banking by First County Bank, rated 4.82/5 from 1,262 ratings. - Source: https://appshunter.io/ios/app/first-county-mobile-banking/id487208229/reviews - App overview in markdown: https://appshunter.io/ios/app/first-county-mobile-banking/id487208229.md - Rating breakdown: 5★ 1,022 · 4★ 66 · 3★ 19 · 2★ 13 · 1★ 17 ## What do users think of First County Mobile Banking? Overall sentiment: positive **Pros** - 👍 Easy to navigate - 👍 Useful features - 👍 Excellent customer service - 👍 Smooth online banking experience - 👍 User-friendly app **Cons** - 🐛 Glitchy app with crashes and loading issues - 🐛 Mobile deposit not available on the app - 💰 Ticky tack fees like inactivity fees - 🔌 App requires WiFi to function properly **Commonly reported bugs** - App refuses to connect to the bank - Deposit check feature not working - App crashing and freezing issues **Most requested features** - Check image deposit - Faster loading times - Face ID support - Quick access to recent transactions ## Newest reviews (13 of 37) ### 3/5 — Glitchy lately *2025-02-20, version 24.9.201.1* I have been a client of FCB for 7 years and usually the app works fine but lately the app has been glitchy, crashing, loading and stop loading. What is going on with this app? ### 5/5 — West Main Street *2023-05-18, version 11.4.0.1* I had a fraud through ADP on my business account and I went to see the manager Anne Marie Socci at west main and she immediately locked my account and set up a new business account for me. She told the extra time to call me daily for my outstanding checks and has been working with me throughout this difficult time. Anne Marie and her staff are amazing and such friendly and helpful staff. I am extremely happy with the bank and staff especially Anne Marie. ### 2/5 — App refuse to connect to the bank *2023-05-02, version 11.4.0.1* The previous version worked flawlessly. Updated to the new version yesterday, that’s when it started to refuse connection to the bank. The error message is “First County detected an untrusted connection…” The actual Support REF: 6500 (3564:0D43) My iPhone 12 receives both IPv4 and IPv6 IP addresses from T-Mobile. The chances are that the app sees this as multi-homed device, or VPN connection and refuses to connect. Called T-Mobile and Apple, they advised to contact you, so here I am. Is there anything on your end what you can do to resolve this issue? Thx… ### 2/5 — Disappointed with the update. *2023-04-26, version 11.4.0.1* I am very sorry, but this version is worse than the previous one. Not able to open with Face ID, no quick access to see the last few transactions, just the balances. I am wondering if the “dot” is fixed while you depositing a check, before, you have no way to put the dot between the $ amount and cents. ### 5/5 — Very good *2023-04-26, version 11.4.0.1* Really Nice ### 5/5 — Awesome! *2022-08-09, version 10.6.2.1* It’s software runs very smoothly, I highly recommend. ### 2/5 — Need improvement *2020-09-03, version 9.2.2.1* I like the app and the mobile and desktop One of the things that I don’t like with the app is that I find myself forced to find Wi-Fi in order to use the app which I think is kind of not useful and the other thing is that I’m trying to see one of the checks I deposited and i couldn’t see an image of the check or the check number. So those are things that could be very helpful if you guys can improve this. ### 3/5 — Update it!! *2020-05-03, version 9.0.1.1* Please update this app!! it runs so slowly and looks like it is from the generation 3 Iphone software. It works if you’re trying to just check your account if you don’t have a computer lying around but if I have my computer near me i will use that over this because this app is frustrating ### 5/5 — Online Banking *2019-09-26, version 9.0.1.1* Great app. I can easily access to my accounts to check balances, transactions and make transfers. ### 5/5 — Easy to use app *2019-05-20, version 9.0.0.2* First County Bank mobile banking is an easy to use app offering all of the functions I need to take care of my banking ### 5/5 — Love fcb *2013-08-20, version 2.6.19* Love the app can't wait for check image deposits ### 3/5 — Unhappy customer *2013-06-25, version 2.6.19* I would live to use this app daily. But there's tons of bugs!! ### 2/5 — Cool cool cool cool cool *2013-05-10, version 2.1.65* No updates in over a year and a 2.5/5 review average. Must be perfect! Can't wait to try it out and then immediately delete it probably. Yeah that was great. Reminded me of my ex. Thanks Frstcountbnk! ## Most critical reviews (10 lowest-rated) ### 1/5 — Mobile deposit is not available on the app *2025-09-30, version 25.2.101.1* I have the same version on my phone that the tellers at the local First County do, and theirs all show “deposit check,” but no matter how many times I delete this app from my phone and reinstall it, I still don’t have that option. ### 1/5 — 🥗 *2024-05-14, version 24.1.0.1* 🥗🌽 ### 1/5 — Ticky Tack fees *2024-04-15, version 24.1.0.1* Just got hit with a $5 inactivity fee. Really? ### 1/5 — really slow *2020-12-21, version 10.3.0.1* The app is just so slow. Nothing ever loads fast enough and I don’t even think it has an option for Face ID. ### 1/5 — Dissapointed *2014-04-01, version 2.6.19* Awful app. Does not work!! ### 1/5 — Doesnt work *2014-02-22, version 2.6.19* Dont bother downloading it doesnt work ### 1/5 — Junk. Don't trust! *2013-08-29, version 2.6.19* This app is junk and often unreliable. Do not trust. Not only not up to date but wrong! Had one check debited three times! ### 1/5 — Review *2013-03-27, version 2.1.65* This app doesn't work! It won't let me log in at all and I log in almost everyday on the website!! ### 1/5 — Needs a fix *2012-08-05, version 2.1.65* Many times a message displays "cannot connect to server" so I can't pay bills online. Also making transfers only works half the time. Please fix these issues! ### 1/5 — Doesn't work *2012-07-23, version 2.1.65* This App doesn't work at all. I access my account on the web everyday but this app doesn't let me log on with my username and password. And there is no screen to work through it. That's the end - you can't log in. Too bad. They need to fix this. ## Most praised reviews (10 highest-rated) ### 5/5 — Wonderful *2026-07-01, version 26.1.401.1* Wonderful banking application. Easy to use and navigate through banking necessity tabs. Deposit checks with the camera is such a breeze and a life saver! I really enjoy this application for my local bank. ### 5/5 — Good bank, Great Service *2026-06-18, version 26.1.401.1* Love the service that First County Bank provides whether I’m working with a banker or banking online. ### 5/5 — Love it *2025-12-25, version 25.2.101.1* Very easy to navigate. Useful features. ### 5/5 — Best Bank *2025-12-10, version 25.2.101.1* I have been a customer of First County Bank for over 30 years and appreciate their one on one service. They are always there to help, answer questions and guide you properly. This is the best bank. ### 5/5 — I love this bank *2025-08-18, version 25.2.101.1* I’ve been with them for years as were my parents. All the employees are helpful and kind. I think FCB has integrity. So far so good. Thanks! ### 5/5 — Online banking transaction *2025-01-14, version 24.9.201.1* My bank’s online banking a game-changer! It’s so easy and convenient just push a button, and the money transfers instantly. I absolutely love it! ### 5/5 — Good Bank and Nice Staff *2024-06-26, version 24.2.0.1* Work hard at their craft of customer care and satisfaction. Customer since 1972! ### 5/5 — YB World TKD academy. *2024-06-07, version 24.1.0.1* As a customer of over 30 years, I feel that all the staff at Highridge are like family, consistently providing friendliness and warmth. ### 5/5 — Excellent *2023-08-22, version 11.4.0.1* Excellent - Very user friendly ### 5/5 — The best little bank *2023-06-22, version 11.4.0.1* Jeff Robinson is the most customer-centric, authentic banking professional I have ever experienced in my career. It’s really a shame he did not go much farther than he has. Suzanne Kelly --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*