# First Digital Card Mobile App — user reviews > 56 indexed App Store user reviews of First Digital Card Mobile App by Vervent, Inc, rated 2.00/5 from 92 ratings. - Source: https://appshunter.io/ios/app/first-digital-card-mobile-app/id1628590195/reviews - App overview in markdown: https://appshunter.io/ios/app/first-digital-card-mobile-app/id1628590195.md - Rating breakdown: 5★ 15 · 4★ 6 · 3★ 5 · 2★ 4 · 1★ 62 ## Newest reviews (13 of 56) ### 1/5 — Horrible app *2025-12-03, version 2.1.6* The app is horrible. NEVER remembers my username or password. You will ALWAYS have to reset it, about every 60 days. Worst credit card and app to use. Stay away from this app and credit card. I’m canceling it today. ### 1/5 — Constantly Crashes *2025-12-02, version 2.1.6* This app is GARBAGE so is their website. Updated the app 12/01/25 continues to crash when attempting to make a payment. The authentication codes take RIDICULOUSLY long to arrive in my text. Do better. ### 1/5 — Logging into my account *2025-11-28, version 2.1.5* I have tried several different times to pay for my monthly payment and I haven’t been able to login to my account to pay for my monthly payments. I am not very happy about this ### 1/5 — Horrible app, horrible customer service *2025-10-25* Had trouble getting card, finally got it after almost 2 months. Customer service was horrible during all this. Now they updated the app and it always says your credentials are bad so you have to enter your card number every time to log in. **Developer response:** Sorry to hear the app is not working for you. Please contact our Customer Service team at 1-844-358-0074 if this continues so we can take a closer look. ### 1/5 — App stopped recognizing me *2025-10-08* Sure, it’s a subprime card, that’s not the issue. This app completely forgot me and won’t accept correct login info. I can still do my business over the phone, though. Interesting that the functionally identical Revvi app still works fine. **Developer response:** Sorry to hear the app is not working for you. Please contact our Customer Service team at 1-844-358-0074 if this continues so we can take a closer look. ### 1/5 — The purposely block payments *2025-09-29* They’ll block your payment to charge you interest and fees. Have tried with three different bank debit cards. Just for them to say it’s a credit card. It’s not. Also you customer service is a joke. Get a call center in America and not over seas where they’re useless to comprehend how Americans speak and use their money. **Developer response:** Sorry to hear you are having issues making your payments. Our systems are set up to identify what type of payment is being used to ensure only a debit card is. The Customer Service team is able to assist with any questions or concerns you have on your account. ### 1/5 — Card Doesnt work *2025-09-21* Despite only having this for a short time, I went to use my card that has nearly a full available credit on it, about 6 different times at different places and for different amounts and the card declines every time. I am canceling the card. **Developer response:** Please contact our Customer Service department to review your account. We may be able to assist with that concern. ### 1/5 — Garbage *2025-08-30, version 2.1.4* Won’t let you login app with correct password that lets you login to website, even after changing multiple times. Unable to activate face recognition. Deleting and just adding URL to screen. ### 1/5 — Liars *2025-08-13, version 2.1.3* There is indeed an annual fee, and an initial payment of $95, which must be made to activate the card. The card's limit is supposed to be $300; it must remain active. But you arbitrarily don't provide the full limit, and you don't disclose this in the terms and conditions. You're advertising falsely. ### 1/5 — Horrible *2025-06-16, version 2.1.0* They charge you a program fee and as soon as you get the card 75 anual fee and then your due date is literally two days after you get the card. ### 1/5 — One of the worst credit cards ever *2025-06-10* I made a payment of hundred dollars on May 27, 2025 on May 28 to bluff my card requesting address verification on the same date. I emailed them my bank statement with my address on my name. It took him 12 days to review it and even today, which is the 12th day after I called them They told me that the account has been reinstated and your available credit is ready to use but every time I logged into the app it shows zero I called many times and they keep telling me wait. 30 minutes. Wait 30 minutes and it still no available credit. **Developer response:** Please contact our Customer Service department to review your account. We may be able to assist with that concern. ### 1/5 — Scammers *2025-04-30, version 2.0.9* Don’t do it,run there is better options. ### 1/5 — Payments *2025-04-23* I pay the 8$ fee to process faster than banks (cuz financial institutions are stuck in the past of slow payments) when payments say processed you don’t issues credit back to my account. Call customer service they say. I shouldn’t have to be dealing with this in the first place. Wouldn’t recommend this company. Will report to FTC and CFPB. ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible customer care *2026-08-09* They froze my account for making multiple payments in the same billing cycle and refused to do anything for me unless I jumped through hoops to prove my checking accounts actually mine just apply for something else inconvenient inconsiderate ### 1/5 — Fleecing at its finest! *2026-06-24* I already have one high interest rate card. They solicit me for a second card. I get approved but instead of just increasing my credit limit they want 143 dollars to give me 200 dollars in “extra” credit. The interest rates are ridiculous and they would rather you have 5 different cards with 5 different payments than have it on one and be manageable. **Developer response:** All Terms and Conditions of setting up the account are clearly disclosed during the application process. ### 1/5 — I Messed up *2026-06-12* I should've looked at the reviews before running my credit and paying the fee First Digital but I guess they meant you have to pay First and then receive the card to make it Digital. Smh out $95 now the kids are going to have to wait a month for groceries. **Developer response:** All Terms and Conditions of setting up the account are clearly disclosed during the application process. ### 1/5 — No chip *2026-04-22, version 2.2.1* No Apple Pay no chip no safety any thing ### 1/5 — Intentionally trying to screw people *2026-04-14, version 2.2.1* This app always force logs me out after missing a payment due date for a few days, then makes it near impossible to log back in. STAY AWAY IF YOU CAN ### 1/5 — Login *2026-01-28, version 2.1.7* Can't log in. I have changed the password multiple times. I have confirmed information multiple times. Junk. Fix your app ### 1/5 — App won’t log me in *2026-01-26* This app blows. Tried logging in using my correct information and it says it does not recognize the username/password. But if I go to the site on my computer and type in the same information,I get access no problem. They should just get rid of this stupid app altogether. **Developer response:** Sorry to hear the app is not working for you. Please contact our Customer Service team at 1-844-358-0074 if this continues so we can take a closer look. ### 1/5 — I should close my account *2026-01-25* I can't log into the app or the website. I've tried to call but you guys disconnect my call every time before I get to anyone. There's randomly $25 that is missing from my account. You won't let me reset my security answer even though I've put all the cars I've had,colors. Fix this now please. I was able to get into it last week and now I can’t. **Developer response:** Sorry to hear the app is not working for you. Please contact our Customer Service team at 1-844-358-0074 if this continues so we can take a closer look. ### 1/5 — Downloading *2025-12-11, version 2.1.6* Has taken 10 min to download the app!! Already feels like a huge mistake getting this dumb card. ### 1/5 — App failed *2025-12-07, version 2.1.6* The app has worked fine til the past three days it says there is an unknown error try later well I’m going on 4 days now not able to log into my account. Let’s get this fixed customer support is no help? ## Most praised reviews (10 highest-rated) ### 5/5 — 🦾👷🏾‍♀️🚕🍓 *2025-09-26, version 2.1.4* 🆚🌎🍂🦥 ### 4/5 — Little buggy but it works *2022-08-31* Used it for a few payments now, a little buggy atleast with iPhone and login or face recognition but it is an app to pay your bills from same company it does its job, you see temaining balance and other vital date if your working on your credit. In short it does it’s job, I like it **Developer response:** Please contact our Customer Service department to review your account. We may be able to assist with that concern. ### 3/5 — Scam *2025-08-14* Don’t do it I regret it I’m closing my account immediately, your available credit will never add up always missing at least 20$ which can’t be explained **Developer response:** Please contact our Customer Service department so we can review your account details with you. We will be able to explain all transaction and payments. ### 3/5 — Worst card ever!!! Do not pay fee!!! *2025-05-15, version 2.0.9* The card does not work anywhere not even McDonald’s! The absolute worst card ever !!!! I want my program fee back!! PLEASE BEWARE! DO NOT GET THIS CARD! ### 3/5 — Needs Apple Pay *2025-05-08, version 2.0.9* Add Apple Pay ### 3/5 — Need help *2025-04-14* **Update** I have called customer service. They told me there’s nothing wrong with my account and that it’s the problem of the site. So over 5 sites and now I store as well. It came up as lost or stolen at circle k then declined due to security at Dillas. Both in store! My transactions are being declined on multiple online sites. I can’t find where to contact support through the app I have plenty available funds on my card. I’ve gotten no fraud alerts. Why is my card declining!! **Developer response:** Sorry to hear you are having issues with your card. Please contact our Customer Service team at 1-844-358-0074 and we will be happy to assist. ### 3/5 — Need help *2025-04-07* My transactions are being declined on multiple online sites. I can’t find where to contact support through the app I have plenty available funds on my card. I’ve gotten no fraud alerts. Why is my card declining!! **Developer response:** Sorry to hear you are having issues with your card. Please contact our Customer Service team at 1-844-358-0074 and we will be happy to assist. ### 3/5 — App is always giving me issues *2024-06-07* I can never login to make a payment or view my balance. Kind of frustrating because I like to keep my bills paid on time :( **Developer response:** If the issue with the app continues please contact our Customer Service department. We want to ensure you have all the options available to be able to receive your account information. ### 2/5 — This Right Here *2026-01-30* App always has issues with logging in and you have to wait a few days to get current amount available **Developer response:** Sorry to hear the app is not working for you. Please contact our Customer Service team at 1-844-358-0074 if this continues so we can take a closer look. ### 2/5 — Biometric Login *2025-10-05, version 2.1.4* Every 2 weeks or so the app “forgets” my biometric data (Face ID on iPhone 14 Plus). I’m then forced to enable biometric login again which involves entering my login data 2 times in addition to actually selecting “enable biometric login.” --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*