# first direct

> Mobile banking app for everyday financial management and transactions. (iPhone/iPad app by first direct.)

- Source: https://appshunter.io/ios/app/first-direct/id405905004 (this page in markdown: same URL + `.md`)
- Developer: [first direct](https://appshunter.io/developer/405905007)
- Category: Finance, Business
- Price: Free
- Rating: 4.90/5 from 1,945 App Store ratings · 931 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 251 MB
- Languages: British English
- Released: 2017-05-31
- Data updated: 2026-09-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/first-direct/id405905004/reviews.md

## What is first direct?

Your everyday just got a whole lot easier. Even better banking has arrived.
 
At the coffee shop, deciding if it’s a skinny soy latte or a cup of tea. In a taxi stuck in traffic, wondering how much you’ve saved for your trip to Machu Picchu. On a rollercoaster, planning the decorations for your dog’s third birthday party…
 
Wherever you are, whatever you’re doing, our new and improved mobile app makes banking even simpler.
 
From checking your balances and viewing transactions to paying family and friends, mobile banking takes all the hassle out of everyday money stuff. You can now do more than ever from the comfort of your own phone - and if that’s not exciting enough, this is just the start of our mini digital revolution, with loads more improvements on the way.
 
So go on. Get yourself up to date. 

Update now >> 

• Free to use, but providers may charge for download and usage
• Use in accordance with local laws and check charges if using abroad
• Use in accordance with our App terms and conditions
• Use in accordance with Apple terms and conditions
• This app may be withdrawn at any time, but we’ll always keep you in the loop.

## Key features

- Check account balances
- View transaction history
- Pay family and friends
- Simplified money management
- Mobile banking convenience

## What do users think of first direct?

Overall sentiment: positive

**Pros**

- 👍 Easy to use
- 🚀 Fast and accurate
- 🔒 Excellent security
- 💡 Helpful customer service
- 👍 Consistent and reliable
- 👍 Seamless transactions
- 👍 Straightforward and intuitive

**Cons**

- 🐛 Occasional app crashes
- 🔒 Overly complex security measures
- 💡 Outdated and basic design
- 🔒 Frustrating authentication process
- 🐛 Buggy cheque deposit feature
- 💡 Lack of advanced features

**Commonly reported bugs**

- App freezing and crashing
- Issues with cheque deposit functionality
- Problems with multi-device authentication
- Inconsistent behavior when updating payee details

**Most requested features**

- Dark mode option
- Improved transaction history and insights
- Ability to edit scheduled payments and payees
- Streamlined payment flow
- Better categorization and budgeting tools

## Recent user reviews (10 of 931)

All indexed reviews: https://appshunter.io/ios/app/first-direct/id405905004/reviews.md

### 5/5 — Easy peast lemon squeezy.

*2026-08-15, version 5.21.0*

The app s quick, easy and very secure to use

### 2/5 — Very basic app

*2026-08-15, version 5.21.0*

Just switched to first direct. Not impressed with this app. I can’t search payees, I have to keep scrolling to find the correct one. Can’t send my bank details via this app to somebody who wants to pay me, no “request payment” option. Seems old and outdated. Shame.

### 5/5 — Best Bank & Best App

*2026-08-15, version 5.21.0*

I have banked with FD for a good many years and it is still my favourite Banking App and Bank.  Thank you

### 5/5 — Fd

*2026-08-14, version 5.21.0*

Easy to navigate and move money around.  What more do you need?

### 5/5 — Best bank ever

*2026-08-14, version 5.21.0*

I have never had a problem that First  Direct haven’t solver immediately. The staff are so patient and helpful. I tell everyone to go to First Direct for first rate banking.

### 4/5 — Good

*2026-08-14, version 5.21.0*

V Good

### 5/5 — Super Bank

*2026-08-14, version 5.21.0*

I have been with First Direct for about 27 years now, by far the best bank I’ve ever been with. The app on the phone is easy to use , and you could call them if you have any queries they always very helpful and courteous over the phone.

### 5/5 — Best Bank in the UK

*2026-08-14, version 5.21.0*

Changed over after Midland Bank was hoovered up by HSBC and always been super happy with the service.  The FD people make the company first class.  Security is world class too.

### 1/5 — Too many codes

*2026-08-13, version 5.21.0*

Your online payment system is dreadful, the number of codes required is ridiculous. I understand the need for security, but their must be better ways than this.  I’m a long time customer, but seriously thinking about changing to another bank.

### 5/5 — Still the BEST

*2026-08-12, version 5.21.0*

After nearly 30 years of banking with First Direct they are still as friendly and helpful as they were when we first transferred to them. Being able to speak to someone in this country who has English as their first language and only a regional accent makes a considerable difference for people in their later years like us over 80s. Well done First Direct for keeping up standards.

## Frequently asked questions about first direct

### What does the first direct mobile app do?

The first direct mobile app simplifies everyday banking. It allows users to check account balances, view transaction history, and pay family and friends directly from their mobile device. The app aims to make managing your money easier and more convenient.

### Is the first direct app free to use?

Yes, the app is free to use. However, your mobile provider may charge for data download and usage. It's also advised to check for any charges if using the app abroad and to use it in accordance with local laws and the app's terms and conditions.

### What are the key features of this banking app?

Key features include the ability to check your account balances, view your transaction history, and easily pay family and friends. The app is designed for simplified money management and offers mobile banking convenience.

### Who is this app designed for?

This app is designed for anyone who wants to manage their everyday banking needs more easily and conveniently through their mobile phone. It's for individuals who want quick access to their finances on the go.

### Can I use this app internationally?

You can use the app abroad, but it's recommended to check for any potential charges with your provider. Ensure you use the app in accordance with local laws and the app's terms and conditions when traveling.

## Version history (last 5 releases)

### 5.21.0 — 2026-08-11

A few behind-the-scenes updates and bug fixes to keep everything ticking along nicely.

### 5.20.0 — 2026-07-14

Just a few fixes and improvements to help keep everything running as it should.

### 5.19.0 — 2026-06-17

We’ve been fine-tuning things behind the scenes. Bug fixes, performance improvements - the usual good stuff.

### 5.18.0 — 2026-05-12

A little fine-tuning and some important fixes to keep things running smoothly. We've also added three new ways to save on our products page, ready for you to explore and apply for in the App

### 5.17.0 — 2026-04-21

A few behind-the-scenes updates and bug fixes to keep everything ticking along nicely

## Apps similar to first direct

| App | Rating | Price | Category |
| --- | --- | --- | --- |
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## More apps by first direct

- [fd news](https://appshunter.io/ios/app/fd-news/id1471945604)

All apps by first direct: https://appshunter.io/developer/405905007

## Related topics

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
