# First Electric — user reviews

> 12 indexed App Store user reviews of First Electric by First Electric Cooperative Corporation, rated 3.40/5 from 31 ratings.

- Source: https://appshunter.io/ios/app/first-electric/id1436055021/reviews
- App overview in markdown: https://appshunter.io/ios/app/first-electric/id1436055021.md
- Rating breakdown: 5★ 16 · 4★ 0 · 3★ 3 · 2★ 3 · 1★ 9

## Most critical reviews (10 lowest-rated)

### 1/5 — Not working

*2026-06-16*

I could check my usage at any given time. According to the updated app I haven’t used any energy. I know this isn’t correct. Does that mean I owe nothing? ;)

### 1/5 — Usage Tab went south

*2026-06-08*

Last week or so usage app can’t find my meter. No one AT First Electric knows what’s going on. I’ll bet you do. Please fix it!

### 1/5 — Don’t pay with Apple Cash

*2025-08-07*

It says you can pay with Apple Cash but as soon as you do, it crashes. It’s been 4 years, you think they would fix the app by now

### 1/5 — Not good

*2025-01-02*

It use to be a great app now not to much won’t let me log in then to recover it say icon don’t match but yet I got a bill

### 1/5 — Still broken

*2023-12-20*

Reviews from 2-3 years ago say the app is broken, times out when trying to log in. Still broken in November 2023. Very ironic, since the desktop website is littered with links directing members to download their broken mobile app

UPDATE 12/20/23: The app shows it was updated one week ago, still can’t log into the app running the latest version of iOS on my iPhone 12.

### 1/5 — Still broken

*2023-11-19*

Reviews from 2-3 years ago say the app is broken, times out when trying to log in. Still broken in November 2023. Very ironic, since the desktop website is littered with links directing members to download their broken mobile app

### 1/5 — Crashes

*2022-02-12*

Hasn’t worked for months. No update

### 1/5 — Times out when signing in

*2021-09-20*

The app times out when signing in. Tried on cell and tried on wifi with the same result. I even went to the local office and all they could come up with is to uninstall and reinstall - still the same problem.

### 1/5 — First electric coop app

*2021-04-12*

Yhe app worked great for many months. But then about 2-3 months ago it started not answering. The app times out before log on. 
This is very aggravating and I’m thinking seriously about deleting the app and going back to calling in the payments. 
I also noticed that the app is doing a lot of tracking which I strive to limit, as it’s none of your business.

### 2/5 — Voiceover support needed

*2025-04-02*

It works well overall but the registration screen needs voiceover support completely unusable. Now I can’t even make payments it’s getting worse with voiceover.

## Most praised reviews (2 highest-rated)

### 4/5 — Voiceover support needed

*2024-11-04*

It works well overall but the registration screen needs voiceover support completely unusable.

### 2/5 — Crashes

*2020-10-02*

App crashes on iOS 14.1

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-23.*