# First Farmers Mobile — user reviews

> 20 indexed App Store user reviews of First Farmers Mobile by First Farmers and Merchants Bank, rated 4.81/5 from 1,490 ratings.

- Source: https://appshunter.io/ios/app/first-farmers-mobile/id1590394596/reviews
- App overview in markdown: https://appshunter.io/ios/app/first-farmers-mobile/id1590394596.md
- Rating breakdown: 5★ 1,049 · 4★ 67 · 3★ 8 · 2★ 7 · 1★ 31

## What do users think of First Farmers Mobile?

Overall sentiment: mixed

**Pros**

- 👍 Easy to navigate
- 🌈 Dependable
- 🌟 Exceptional customer service

**Cons**

- 🐢 Slow performance
- 🔍 Balance not displayed properly
- 📸 Issues with mobile deposit camera
- 🔒 Login issues

**Commonly reported bugs**

- Frequent log-outs
- Bugs and glitches

**Most requested features**

- Improved balance display
- Streamlined mobile deposit process

## Most critical reviews (10 lowest-rated)

### 1/5 — To slow, doesn’t show updated balance

*2025-12-04*

Won’t pull up my information because it’s slow, and have to get a calculator out just to check my balance

### 1/5 — Mobile deposit of business checks

*2024-10-11*

Mobile deposit of business checks is still a pain. I’m constantly having to go through the extra step of verifying that the person who endorsed the back of the check is actually a signer on the account.

### 1/5 — Never function properly

*2024-06-14*

So many bugs. Rarely works right

### 1/5 — Balances needs to be improved

*2023-10-17*

Can’t see what I’m typing here

### 1/5 — Digressed 0/5

*2022-04-21*

I miss the old app.. it wasn’t as complicated, always worked..and had more options for mobile banking. It’s making life more difficult.

### 1/5 — Terrible

*2022-03-06*

I’ve tried to get into my account a million times by having them e-mail me my username but it won’t even send me an e-mail. Then I called the help number and they told me they don’t have an account under my name… I got the e-mail telling me this is the new app. Definitely a waste of my time when the other app worked just fine. I still haven’t been able to get in on this app.

### 1/5 — Why fix what isn’t broken

*2022-02-25*

I’ve tapped “text me again” 3 times and still nothing, the old app worked just fine.

### 1/5 — Frustrating

*2022-02-24*

It locked me out of my account when I most definitely entered the correct username and password. 
I have left 4 voicemails in the past 3 days and they will not return my call as promised.

### 2/5 — Balance

*2025-02-02*

It is not showing me my Balance

### 2/5 — Deposits need work

*2022-11-01*

I always have issues with the camera focusing with the new app! Please address this. Never an issue with the old app

## Most praised reviews (10 highest-rated)

### 5/5 — Performance

*2026-04-15*

Excellent

### 5/5 — Easy to use

*2026-04-12*

I do all my banking on the First Farmers Mobile App. So easy and everything I need to know is instantly at my finger tip.

### 5/5 — Amazing Bank

*2026-03-06*

I absolutely Love first Farmers Lewisburg they are truly amazing & they care about the person! Then this app is wonderful & helpful to the point I rarely have to contact the bank everything is at my fingertips. I 100% recommend this bank & app!

### 5/5 — Exceptional

*2025-09-26*

The only thing better than the app, is when I have the pleasure of calling the one 800 number. This institution sets the gold standard for customer service.

### 5/5 — Dependable

*2025-09-10*

Anytime anywhere F & M is almost always available 🌈❤️

### 5/5 — No problems

*2025-07-02*

Been using this bank and app for a few years. Best bank around. Much better than regions, BOAmer, who I will never use again.

### 5/5 — Very Easy to Use!

*2022-06-18*

This app is easy to navigate and simple to use.

### 5/5 — Great App

*2022-06-18*

This app’s an upgrade and I love it!

### 5/5 — Love the new app!

*2022-02-25, version 2021.11.00*

The new app really is awesome!  Has all the updated features and instructions on how to use were very helpful!   Good job First Farmers!!

### 3/5 — Unnecessary Taps

*2024-10-26*

I’ve been a customer for longer than the app has been in existence. The first version was pretty bad. This version generally works well for me, but one behavior from the old version has come back after an extended absence. Almost every time I start the app it tells me I’ve been logged out. I now have to tap ok, then tap FaceID to log in. First world problem, I know, but of course I’m logged out! Why would this behavior ever have been contemplated? If I’m logged out then fire up FaceID and log me back in! Please and thank you.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*