# First Fed Bank Mobile Banking — user reviews

> 290 indexed App Store user reviews of First Fed Bank Mobile Banking by First Federal Savings Bank Twin Falls, rated 4.70/5 from 1,528 ratings.

- Source: https://appshunter.io/ios/app/first-fed-bank-mobile-banking/id1343839812/reviews
- App overview in markdown: https://appshunter.io/ios/app/first-fed-bank-mobile-banking/id1343839812.md
- Rating breakdown: 5★ 1,267 · 4★ 170 · 3★ 37 · 2★ 17 · 1★ 37

## What do users think of First Fed Bank Mobile Banking?

Overall sentiment: positive

**Pros**

- 👍 User-friendly app
- 🚀 Easy to navigate
- 🚀 Convenient banking
- 🚀 Excellent mobile features
- 🔒 Secure banking
- 👍 Great customer service

**Cons**

- 🐛 Occasional login issues
- 🐛 Inconsistent account ordering
- 🐛 Unreliable check deposit
- 🐛 Delayed bill pay updates

**Commonly reported bugs**

- Login freezes
- Inconsistent account ordering
- Unreliable check deposit

**Most requested features**

- More CD and IRA information
- Ability to rearrange account order
- Faster bill pay updates
- Facial recognition login

## Newest reviews (19 of 290)

### 3/5 — Frustrating

*2026-08-26, version 5.1.260500*

Not impressed

### 4/5 — Great

*2026-08-16, version 5.1.260500*

Great service and nice people.

### 5/5 — App

*2026-08-03, version 5.1.260500*

The Best Bank in Idaho

### 5/5 — User friendly

*2026-08-02, version 5.1.260500*

Very easy to use and makes my life much easier!

### 3/5 — it’s okayyyy

*2026-08-01, version 5.1.260500*

wish it was more updated feels like i’m using a way older app :( always having an issue loading

### 5/5 — Great App

*2026-07-31, version 5.1.260500*

The improvements have been nice.

### 5/5 — Bugs

*2026-07-31, version 5.1.260500*

Great

### 5/5 — Great app!

*2026-07-31, version 5.1.260500*

Makes checking my bank accounts quick and easy.

### 5/5 — Works good

*2026-07-31, version 5.1.260500*

We like it and appreciate First Fed 👍🏽

### 4/5 — Works great!

*2026-07-30, version 5.1.260500*

I love the app. I moved to Montana and chose to continue with First Federal and I have been able to do all of my banking needs.

### 5/5 — Lori

*2026-07-30, version 5.1.260500*

Awesome!

### 5/5 — Love my mobile access

*2026-07-29, version 5.1.260500*

Easy to use. Keeps me informed in real time

### 5/5 — 1st Fed

*2026-07-29, version 5.1.260500*

Very cool bank with employees that are very professional and friendly. 28 years and the same goes the same. Managers are great. They are great with all your needs. Very helpful.

### 5/5 — Love This bank

*2026-07-29, version 5.1.260500*

First Federal people are the most friendly and helpful people I have ever come across.

### 5/5 — Awesome app

*2026-07-29, version 5.1.260500*

Love this app. Provides everything you need.

### 5/5 — Review

*2026-07-28, version 5.1.260500*

A++++

### 5/5 — Great app

*2026-07-27, version 5.1.260500*

Very user friendly

### 5/5 — Great app!

*2026-07-18, version 5.1.260500*

I really like this app! So many great features. Intuitive and easy to use.

### 4/5 — Banking made easy

*2026-06-23, version 5.0.260400*

It’s all about ease and secure for me!

## Most critical reviews (10 lowest-rated)

### 1/5 — New app not good

*2025-11-12, version 5.0.250900*

Go back to the old one

### 1/5 — Final review!

*2025-05-24, version 4.0.51001*

Won’t let me cash checks!

### 1/5 — Too many payment posting errors!!!!!

*2025-01-11, version 3.0.5909*

Almost everytime I make a mortgage payment I have to return because my payment is posted incorrectly. This is very frustrating!!!! I cannot trust their payment postings.

### 1/5 — Frustration!

*2024-11-03, version 3.0.5909*

Why is it every freaking time I get on to check my budget this app is having problems! 
Loading accounts… 
I have tried everything related to my devices to fix it! I have tried different devices, different internet/wifi, restarting devices. Arg 🤬

### 2/5 — Frustrating

*2026-07-05, version 5.0.260400*

Not impressed

### 2/5 — Works great when it works but doesn’t work half the time.

*2026-06-07, version 5.0.260400*

The app is easy to use but it fails a lot of times. It would freeze in certain pages or buffer for minutes before signing in. The transfer money page has a bug where it doesn’t show you your accounts half the time. It works great when it’s working. But it has issues 30% of the time.

### 2/5 — Transfers

*2026-03-03, version 5.0.251200*

Half the time, the transfers drop down list won’t populate, so I can transfer from one account to another. It’s frustrating!

### 2/5 — App is fantastic

*2025-11-13, version 5.0.250900*

Absolutely fantastic

### 2/5 — Really behind…

*2025-08-23, version 4.0.250700*

In comparison to other banks, this application is way behind.

### 2/5 — Account tabs are always moving.

*2025-04-09, version 4.0.51001*

The app overall is good. The biggest downfall is if you go to swipe up or down the account that your finger was on moves. Usually to the bottom of the list. Then you have to rearrange the order of all of your accounts to get them back in the right order.

## Most praised reviews (10 highest-rated)

### 5/5 — Great app

*2026-08-29, version 5.1.260500*

This app makes banking easy and convenient. Easy to use.

### 5/5 — Love it!

*2026-08-17, version 5.1.260500*

Excellent, easy, and real time.

### 5/5 — Rating

*2026-08-15, version 5.1.260500*

Excellent site and very user friendly

### 5/5 — Excellent mobile banking app!

*2026-08-14, version 5.1.260500*

I use it all the time.

### 5/5 — Great app

*2026-08-13, version 5.1.260500*

We love this app. We never have to go to the bank.

### 5/5 — Mobile banking!!

*2026-08-13, version 5.1.260500*

Love this ! Makes it very easy and convenient to monitor my accounts. First fed (for  over 25+ years) will always be my bank even after we moved to Oklahoma. Trust worthy and reliable!

### 5/5 — App

*2026-08-12, version 5.1.260500*

It’s easy to use.

### 5/5 — Excellent service

*2026-08-12, version 5.1.260500*

Always available with helpful accurate information.

### 5/5 — User friendly

*2026-08-05, version 5.1.260500*

Thanks

### 5/5 — Great app!

*2026-08-03, version 5.1.260500*

Great bank and app!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*
