# First Fed Bank — user reviews > 70 indexed App Store user reviews of First Fed Bank by First Federal Savings & Loan Assn, rated 4.70/5 from 1,413 ratings. - Source: https://appshunter.io/ios/app/first-fed-bank/id476715947/reviews - App overview in markdown: https://appshunter.io/ios/app/first-fed-bank/id476715947.md - Rating breakdown: 5★ 1,112 · 4★ 124 · 3★ 45 · 2★ 10 · 1★ 38 ## What do users think of First Fed Bank? Overall sentiment: negative **Pros** - 👍 User-friendly interface - 🚀 Convenient mobile banking - 💡 Useful features like mobile check deposit **Cons** - 🐛 Frequent crashes and login issues - ⚠️ Unreliable deposit processing - 🔒 Security concerns with password changes **Commonly reported bugs** - App force closes on launch - Compatibility issues with newer iOS versions - Inconsistent deposit tracking **Most requested features** - Add ability to add notes to transactions - Improve transaction details - Expand external account transfer functionality ## Newest reviews (10 of 70) ### 4/5 — Works well, and.. *2023-10-17, version 2023.3.0.4* The app works consistently well. I would like to see a feature that allows the user to make a note on deposits and transfers that reminds what it was for. How come this doesn’t exist on here? ### 3/5 — Details *2023-06-25, version 2023.3.0.1* There’s not enough details on the transactions ### 3/5 — New Bug *2021-05-28, version 2021.3.0.66* I was loving this app and how easy it made it to check my finances but now there is a bug where I cannot even open the app, it just force closes every time I try. Would love to see this fixed as it makes it a lot easier for me to check my balances on a daily basis. ### 2/5 — Cannot transfer to external accounts *2021-03-26, version 6.5.5.65* There is an interface within the app and also on a mobile browser that says I should be able to transfer to an established external account. However this feature simply does not work. It does not load! It is completely useless! ### 3/5 — Xxxxx *2021-03-09, version 6.5.5.65* Xxxxx ### 4/5 — Inconsistent *2018-08-26, version 5.10.1.21* The app states successful deposit but then sometimes doesn’t make it to my account. If there was a way to be automatically notified via email if the final step didn’t work that would be very helpful. ### 4/5 — No complaints, works as desired *2016-10-05, version 5.2.6* Thank you for an easy to use, efficient, clean-looking app! I don't even live near a First Federal anymore but they remain my bank because I can use the mobile deposit and any other features I may want on the app. ### 5/5 — Yay *2016-09-06, version 5.2.6* Love it ### 5/5 — Indispensable. Works every time so far. Easy to use. *2015-12-21, version 4.6.3.0* Simple and very easy to use. ### 5/5 — Love it!!! *2015-10-28, version 4.6.3.0* So easy to understand and very user friendly!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — APP ISNT GOOD *2025-10-15, version 2025.7.2.1* Every time I open the app it automatically closes me out ### 1/5 — Needs improvement *2025-08-01, version 2025.5.0.4* This app needs work, it rejects half of the checks I try and deposit, doesn’t update immediately when a transaction goes through and FirstFed holds up checks regularly because they think they are fraudulent. It once took 10 days before they deposited one of my checks. I DON’T DEPOSIT BOGUS CHECKS. I had Wells Fargo before and never had any trouble with their app. FirstFed has been a big disappointment. ### 1/5 — Great for small bank *2024-02-13, version 2023.3.0.4* Not Perfect but works great and easy interfaces. ### 1/5 — Log in issues, constantly having change my password on a weekly and sometimes daily basis *2023-06-04, version 2023.3.0.1* I am constantly having to change my log in password. I don’t have a problem changing my password every so often but it happens randomly from 1 day to 3 months Val ### 1/5 — Log in issues *2022-02-07, version 2021.11.0.70* I am constantly having to change my log in password. I don’t have a problem changing my password every so often but it happens randomly from 1 day to 3 months Val ### 1/5 — Will Not Work *2021-05-04, version 6.5.5.65* If you have an older iPhone that will not upgrade to iOS 13, then this First Federal app will not work on you phone. I have talked with First Federal and they are not interested in doing anything to fix this issue. ### 1/5 — Password dont work *2016-04-25, version 5.0.1* Have student loans, I remembered a long time ago I was able to see my balance and had payment options. Then when I come back to use this app after years, it says my account doesnt exist. When I log in directly to the website, I see my balance. ### 1/5 — Doesn't work. *2016-03-09, version 5.0.1* No matter how slowly and accurately I enter my user name and password it tells me I don't have an account. But the same user name and password works on the website. Not convenient at all. ### 1/5 — Can't even log in *2016-02-12, version 4.6.3.1* I have changed my password on the desktop site but the app refuses to let me log in. It keeps saying I have invalid credentials. ### 1/5 — Doesn't work *2015-11-16, version 4.6.3.1* I like the idea of this App but I won't let me log in. I even changed my password just in case and still doesn't work. ## Most praised reviews (10 highest-rated) ### 5/5 — Super Great *2021-07-05, version 2021.3.0.66* Rah, Rah, Rah... Super Great! ### 5/5 — User friendly *2019-09-14, version 6.0.1.25* App is easy to use and makes baking on the go a breeze! ### 5/5 — Best bank app ever *2019-04-03, version 5.11.0.22* I love being able to have my account at me fingertips. So much easier then writing everything down . ### 5/5 — Awesome app *2018-09-14, version 5.10.1.21* Love the convenience ### 5/5 — The Big Easy *2018-07-15, version 5.9.1.20* When I think of apps I think, how easy are they to use? Well the First Fed app is excellent in that it is very simple and hassle free and when I have to do something it does it. What more can you say? Five stars! ### 5/5 — Good, couple of bugs *2018-06-07, version 5.8.1.17* I do nearly all my banking via this app & usually it’s great! Many times, however, the app quits on me or says that an error occurred and my information is unavailable at that time. If that can be fixed that would be great! ### 5/5 — Great app *2017-12-01, version 5.6.1.14* Thank you very much for an app that is easy to navigate. I use this for my personal as well as business. I would highly recommend this app to anyone! ### 5/5 — Works Flawlessly on iPhone 6s *2017-06-02, version 5.2.6* Thanks First Fed for allowing me to deposit checks from the dining table! ### 5/5 — Love this app *2016-12-30, version 5.2.6* We have both business and personal accounts. This app is so easy to use and makes life easier when we are traveling. We can check our balances, make funds transfers, pay bills. Bill pay history is a big help during tax season ### 5/5 — No complaints *2016-11-02, version 5.2.6* Great app, easy to use. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*