# First Federal Community Mobile — user reviews > 13 indexed App Store user reviews of First Federal Community Mobile by First Federal Community Bank, National Association, rated 4.85/5 from 874 ratings. - Source: https://appshunter.io/ios/app/first-federal-community-mobile/id538421586/reviews - App overview in markdown: https://appshunter.io/ios/app/first-federal-community-mobile/id538421586.md - Rating breakdown: 5★ 693 · 4★ 42 · 3★ 8 · 2★ 1 · 1★ 11 ## What do users think of First Federal Community Mobile? Overall sentiment: positive **Pros** - 👍 Easy-to-use app interface - 🚀 Efficient fund transfers and bill payments - 💳 Apple Pay integration - 📊 Credit score monitoring - 🔔 Transaction alerts - 🌍 Works globally across multiple countries - 👥 Friendly and knowledgeable staff - 📱 Mobile check deposit feature - 🔒 Biometric authentication options **Cons** - 💰 Excessive overdraft fees - 🐛 Glitchy app performance - 🔒 Excessive security questions at every login - 🔐 Face ID feature unreliable - 📱 Poor iPhone compatibility - 🎨 Outdated user interface design **Commonly reported bugs** - Face ID not working properly - App prompts for security questions after Face ID login - Glitchy app behavior - Incompatibility with newer iPhone models and iOS versions - Password required every app session despite biometric login **Most requested features** - Note field for bill payments and transfers - Improved Face ID functionality - Modern and refreshed app design - Better iPhone X and newer iOS compatibility ## Most critical reviews (10 lowest-rated) ### 1/5 — Could be a LOT better *2024-08-17, version 24.4.0.1* The app seems very glitchy and the Face ID feature doesn’t work… transfers and deposits work pretty good though, but there’s a lot of room for improvement, especially with the Face ID feature. ### 1/5 — Prompting Enhanced Security Questions Every Login *2024-06-21, version 24.2.0.1* After the most recent update on June 18, 2024, the app is prompting for security question after using face id, every time I log into the app. Not using a VPN, using a registered iOS device I’ve used since the beginning. ### 1/5 — Horrible app & online banking *2022-01-28, version 10.6.2.1* I was encouraged by clients & friends to switch, I like the people, but HORRIBLE bank app & online banking. Need to answer security questions every single time even with Facial recognition is beyond frustrating. ### 3/5 — NEEDS UPDATED *2019-03-13, version 8.7.0.1* I really like this bank, but it needs to be updated to work better with an iPhone X, like using FaceID to login, and just overall needs a new and fresh look. I just hope here in the future it can be updated. ### 3/5 — Great New features. Annoying security *2015-12-15, version 7.5.1.1* I really like the added new features especially the check deposit. However, the app asks me my security questions every. Single. Time. That I sign in. That's really excessive. I think that needs changed asap. Also it would be really great if you could take advantage of Touch ID. ### 5/5 — Great community bank with strong technology *2026-03-01, version 25.2.101.1* Using the app is easy with great tech to transfer funds, pay bills, monitor credit score. Also use Apple Pay and alerts to monitor transactions when on the go or traveling. Have used all around the world. Mexico, Canada, Japan, Italy, Hungary, Czech Republic, Slovenia, Croatia, Greece, Montenegro, Austria, Germany, and Slovakia. ### 5/5 — Great People *2025-11-23, version 25.2.101.1* Just want to say thank you to all the team members at North Dover First Federal. Not only have the always provided me with great service but when recently when I had my identity stolen, Beth Aljancic and others there helped me get through this very tough situation !!! Thanks to all and keep up the great work!!! ### 5/5 — Option *2025-10-22, version 25.2.101.1* The over draft fees are ridiculous ### 5/5 — Great app *2024-04-09, version 24.1.0.1* Great app only wish there was a place for a note when paying a bill or making a transfer ### 5/5 — Great community bank with strong technology *2024-02-29* Using the app is easy with great tech to transfer funds, pay bills, monitor credit score. Also use Apple Pay and alerts to monitor transactions when on the go or traveling. Have used all around the world. Mexico, Canada, Japan, Italy, Hungary, Czech Republic, Austria, Germany, and Slovakia. ## Most praised reviews (3 highest-rated) ### 5/5 — Wonderful and friendly *2023-03-01, version 11.4.0.1* The staff here already all friendly, knowledgeable and efficient. They are always helpful when there issues arise. I really enjoy my banking experience ### 5/5 — Great update! *2017-03-13, version 8.3.0.1* Love the fingerprint feature. Finally! Pleasantly surprised this much work has been put into a local app. ### 5/5 — Good app. *2013-09-23, version 5.0.0* This is a handy app for First Federal Community bank customers. It does require a password every time you use it even if you already opened the app. Not a bad safety feature just inconvenient. However it does not work with the new iPhone (7.0) software. Just needs an update I am guessing. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*