# First Financial Bank CardGuard — user reviews

> 9 indexed App Store user reviews of First Financial Bank CardGuard by First Financial Corporation, rated 4.30/5 from 57 ratings.

- Source: https://appshunter.io/ios/app/first-financial-bank-cardguard/id1490898515/reviews
- App overview in markdown: https://appshunter.io/ios/app/first-financial-bank-cardguard/id1490898515.md
- Rating breakdown: 5★ 41 · 4★ 6 · 3★ 2 · 2★ 1 · 1★ 7

## Most critical reviews (9 lowest-rated)

### 1/5 — Fix the app!

*2024-03-13*

I used to love this app until I noticed one day I wasn’t getting notifications. I tried to go into the app to check my settings and it says it can’t establish a secure connection. It has been this way for months now! I can access card guard through the bank app but I still don’t get notifications even though the settings say I should. It’s worthless.

### 1/5 — Can’t use the app anymore

*2023-07-25*

This bank over all has been a hassle. First can’t get me an online banking account, so I had to resort to using this app for all of my card usage to check balances etc Now I can’t even use this app at all, but still can’t use the mobile banking app either. Dealing with first financial has made me want to switch to a completely new bank after using this same establishment for over 10 years.

### 1/5 — Password Reset Requirements

*2023-05-17*

It makes you reset your password every few weeks but the my major gripe about is the resetting process. It took me a while to figure it only wanted it total of 8 characters. Even though it stated at least 8 characters (At least one uppercase, one lowercase, 1 number, 1 special character). I don’t see how limiting the amount of characters is going to make our accounts more secure. If it wasn’t for this then I wouldn’t have complained.

### 1/5 — Was working now not

*2022-03-05, version 3.9.1*

I haven’t been getting  notification transactions lately and not sure when my cards are being used and where and when they are used. Sometimes I’ll get a transaction notification in the middle of the night for something I purchased earlier the day before. Please fix! Then 5 stars

### 1/5 — Doesnt work

*2020-07-10, version 3.9.0*

Wont let me sign into the app but the bank app works for me

### 1/5 — Crap

*2020-02-03, version 3.9.0*

Face ID does not work. Now it tells me my password is invalid or it just sits there. Pure junk.

### 3/5 — Annoying

*2019-12-27, version 3.9.0*

So every time I go into the app I have to renter my password and answer the beginning questions. Every. Single. Time. 
ANNOYONG!!!

### 5/5 — Saved from identity theft

*2021-01-15, version 3.9.0*

Absolutely love having this app! Immediately notifies me when my card gets used. Someone had gotten ahold of my information & this way I was able to immediately call to shut it down. Has definitely saved me more than once

### 5/5 — Saved from identity theft

*2020-03-10, version 3.9.0*

Love this app. Saved me last year with identity theft!  Love that I can use my Face ID to get in. Super easy

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*