# First Financial Credit Union — user reviews > 57 indexed App Store user reviews of First Financial Credit Union by First Financial Credit Union, rated 4.82/5 from 2,987 ratings. - Source: https://appshunter.io/ios/app/first-financial-credit-union/id1076431253/reviews - App overview in markdown: https://appshunter.io/ios/app/first-financial-credit-union/id1076431253.md - Rating breakdown: 5★ 2,463 · 4★ 178 · 3★ 44 · 2★ 15 · 1★ 31 ## What do users think of First Financial Credit Union? Overall sentiment: positive **Pros** - 👍 Excellent customer service - 🚀 Convenient mobile banking - 💡 Helpful features like check deposit - 🔒 Secure banking experience - 👍 Simple and intuitive app **Cons** - 🐛 Frequent app crashes - 🐛 Issues with check deposit functionality - 🐛 Compatibility problems with newer devices - 💡 Lack of Zelle integration **Commonly reported bugs** - Login issues and application errors - Unreliable check deposit feature **Most requested features** - Zelle integration - Credit card interest charge visibility - Customizable app layout - Advanced transaction history and analytics ## Newest reviews (11 of 57) ### 4/5 — Checking *2025-02-13, version 2024.10* It would be extremely helpful if this credit union would provide Zelle. ### 5/5 — LOVE FFCU *2022-08-03, version 2021.11.0.58* I won’t bank any where else, even though I moved and the closest office is 80 miles away! ### 5/5 — A Great App! *2022-04-14, version 2021.11.0.58* This app does everything from helping me keep track of my expenditures, deposits, and transfers. I can do everything on my phone and with great efficiency. This is a great way to save time and get everything done to keep my finances in order. ### 5/5 — One thing missing: credit card interest charges *2022-03-03, version 2021.11.0.58* Great app...BUT... your credit card history in the app does NOT show your interest charges. Instead, your balance mysteriously changes overnight when the interest charges are added to your debt balance. First Financial Credit Union needs to empower us members by allowing us to see the full activity history of our credit cards in the app. ### 5/5 — BLACK OWNED BANKING INSTITUTION. *2021-06-29, version 2021.3.0.55* BEST. BANKING. EXPERIENCE. EVER. Chocolate Compton Woman Approved. Completely Satisfied. ### 4/5 — Love the app, but not some recent changes *2021-05-05* The app is super convenient. I love the ability to deposit checks and schedule bills on the go. However, in a recent release, they swapped the bill pay and chat tabs, which is not convenient. I use bill pay much more often than chat. Please swap them back or allow me to choose which tabs I see. ### 5/5 — Love it!! *2021-03-04, version 6.5.5.54* I will write my review with one word....”Simple” ### 5/5 — FFCU has been my bank for decades. Love the app! *2021-01-01, version 6.5.5.54* FFCU has been my bank for decades. Love the app. ### 5/5 — Exceptional Institution *2020-09-23, version 6.4.1.52* Apparently, someone stole my debit card number and pin & was trying to buy groceries with it 3000 miles away. My card rarely comes out of my wallet & when it does, it’s at a protected ATM. I received 2 calls on my cell & 1 call on my land line from FFCU notifying me that, while no money came out of my account, someone was still trying to use it. FFCU confirmed that they had shut my card down & ordered a new one for me. I just felt so protected. It meant a great deal to me. ### 5/5 — Always helpful *2020-08-11, version 6.4.1.52* First Financial is always been helpful, I’m always so grateful and appreciative to their service, especially now as were going through the coronavirus, I am incredibly grateful thank you to everyone, Thank you pam ... ### 5/5 — Great App *2020-06-05, version 6.3.1.45* Makes my life so so easy. Thank you FFCU!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — always crashes *2025-05-02, version 2025.2.2.3* this app is so horrible takes so long login and always crashes and when you purchase something it’s delayed and it still pending so you dont even know what your actual balance is they need to fix this app asap ### 1/5 — Check deposit *2022-11-17, version 2022.9.1.11* What is going on with the app ### 1/5 — Terrible *2022-10-23, version 2022.6.0.1* Check deposit suddenly stopped working????? when with this be fixed????? so frustrating ### 1/5 — Not happy with your business *2021-11-22, version 2021.6.0.56* You charge me 2 dollars a month to keep my money and you charge 10 percent to other people to borrow my money. I will be taking my money somewhere else. Have a great day! ### 1/5 — Stopped working *2021-07-07* For the last few months I have not been able to use this app due to “Application error” every time it opens. Have uninstalled, reinstalled, rebooted my phone, etc. nothing works. I emailed the credit union but have received no response. I use this app to deposit checks and it used to be amazing but now it’s useless. ### 2/5 — Needs Zelle *2020-11-17, version 6.5.2.53* This institution needs zelle ### 2/5 — Secure Login phone call never works *2018-10-30, version 5.10.1.30* Frustrating! ### 3/5 — Zelle access please *2025-02-19, version 2024.10* We need to convenience of modern banking with people outside of the credit union. Give us access to Zelle, please. ### 3/5 — The App does NOT love iPhone 14 *2022-09-27, version 2022.04.0.3* I can’t get the camera to focus (or show any controls at all) in the check upload function. Help! I have to shut the app entirely to get out of the blurry camera mode. ### 4/5 — Great app, but… *2026-03-23, version 2025.7.2.1* This app is very easy to use and meets all of my home banking needs. However, the recent changes to the bill payment interface are a disaster. I’m not sure why they would have taken something that was so easy to use and make it look so complicated. ## Most praised reviews (10 highest-rated) ### 5/5 — Service is A+ *2026-09-01, version 2026.4.2.1* Always A+ service - loan team is great ### 5/5 — Great credit union *2026-08-23, version 2026.4.2.1* Always A+ service ### 5/5 — Excellent maintenence *2026-07-20, version 2026.4.2.1* Ffcu has a track record of keeping up with app maintenance. I do appreciate it ### 5/5 — Zelle *2026-06-09, version 2026.01* Thank you for incorporating Zelle into the app. This edition has made my banking so much more convenient. ### 5/5 — Recomendación *2026-05-15, version 2026.01* Me encanta este banco y cuando uno no se compra bloquea o llama por teléfono para ver si las compras y si no la hizo el pago de las compras me gusta y me encanta este banco lo recomendaría a mis amigos a mis hijos y familia 100% ### 5/5 — Great! *2026-02-10, version 2025.7.2.1* Great and easy! Always have had it and love it! ### 5/5 — Costumer Service *2023-08-08* Excellent, personalized customer service, both in person and through the recently modernized, full feature, web site. Many thanks!!! ### 5/5 — Stellar! *2023-07-08, version 2023.03* Awesome credit union! ### 5/5 — Fabulous credit union *2023-03-15, version 2022.9.1.11* I have been a member of this credit union for 40 years, you cannot find a better place to keep your money or to get a loan. ### 5/5 — Review *2022-08-31, version 2022.04.0.3* Fantastic! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*