# First Financial Mobile Banking — user reviews > 86 indexed App Store user reviews of First Financial Mobile Banking by First Financial Federal Credit Union of Maryland, rated 4.90/5 from 7,422 ratings. - Source: https://appshunter.io/ios/app/first-financial-mobile-banking/id473750702/reviews - App overview in markdown: https://appshunter.io/ios/app/first-financial-mobile-banking/id473750702.md - Rating breakdown: 5★ 6,843 · 4★ 428 · 3★ 73 · 2★ 23 · 1★ 55 ## What do users think of First Financial Mobile Banking? Overall sentiment: neutral **Pros** - 👍 Convenient mobile banking - 💳 Easy check deposit - 🔒 Secure banking - 🚀 Quick and responsive app - 👍 User-friendly interface - 💡 Helpful features like alerts and digital cards **Cons** - 🐛 Frequent login issues - 🐛 Slow app performance - 🐛 Unreliable Zelle transfers - 🐛 Buggy mobile deposit feature - 🐛 Crashes and freezes - 🤔 Confusing UI changes **Commonly reported bugs** - Login screen errors - Inability to access accounts - Deposit check feature not working - Linked accounts not syncing properly **Most requested features** - Landscape mode for account statements - Improved Zelle integration - Faster account balance updates - Biometric login improvements ## Newest reviews (14 of 86) ### 2/5 — Can it just work, for the love of god. *2026-05-05, version 4020.2.0* App has no problem loading shifty BNPL and loan ads. Once a week I won’t be able to view my balances or even log in for hours at a time for no apparent reason(4 bars or on WiFi) EVERY. SINGLE. TIME. I submit a transfer it starts over and locks out scrolling so you have to get the text boxes along the page to reach the submit button again and actually submit it. Also it is SICK the way you people have r*ped me over ATM fees despite me only ever using Allpoint atms. And never in the history of my account(16yrs) making me aware of my apparent 10 ATM uses per month. ### 4/5 — Mr. *2026-02-10, version 4019.1.0* FFFCU provides the best banking experience I’ve ever known. Services are great all the times and when in need of assistance, there’s always a well informed customer service available. ### 3/5 — My Credit Union! *2025-12-17* I have been a member of FFFCU since November, 1970. It was the best decision I have ever made in my entire teaching career. I have never been disappointed with the competent, experienced, knowledgeable and friendly service I have received throughout the many years of my membership. FFFCU gets bigger and better. They have not lost the personalized service I received from the beginning of my membership. Best wishes to the staff at FFFCU for continued success! ### 3/5 — Money Transfers *2025-07-09, version 4017.2.0* The app hasn’t let me transfer money to my son at his FFFCU’s account. We both get fraud notices but not a way to confirm we are authorizing the transaction. Dissappointing! ### 4/5 — Cute out *2025-05-07, version 4017.0.0* It’s good when it’s good but it does not always work ### 2/5 — Too slow *2025-04-24, version 4016.2.2* This app is so slow. Log on takes forever. Doesn’t use Face ID to log on. Doesn’t remember cell phone. So you constantly have to retype your log in every time. Everything in the app is so slow. Zelle .. transfers … this app is very annoying ### 3/5 — Slow app *2025-04-20, version 4016.2.2* I am not happy with how long it takes to login to this app. It is ridiculous how slow it is to get started this mobile banking app. ### 4/5 — Easy App *2024-12-01, version 4015.0.1* I have a couple different bank apps and FFFCU’s is the easiest to use to deposit a check. ### 4/5 — App needs fixing *2024-03-01* The last few times that I have tried to use the app, it takes a while to open up any of my options whether it be transfers or any of them. Is there app maintenance going on right now? If so, it would be great to get a heads up. (This was on March 1, 2024.) ### 4/5 — Happy with app but needs a little work *2024-01-29* This is a very good app for on the go access to my account. When it comes to viewing my bank statements in the app on my iPhone, I am not able to look at my statements in landscape mode by turning the phone on it side. This needs to be fixed. It is very hard to view the statement in portrait mode on my phone screen. Please fix this. ### 4/5 — Happy with app but needs a little work *2024-01-26* This is a very good app for on the go access to my account. When it comes to viewing my bank statements in the app on my iPhone, I am not able to look at my statements in landscape mode by turning the phone on it side. This needs to be fixed. It is very hard to view the statement in portrait mode on my phone screen. Please fix this. ### 5/5 — The App is convenient and easy to use! *2023-07-19* The app works well and gives me the opportunity to aggregate other accounts making it easier to budget and track my finances. ### 5/5 — Mobile deposit *2023-07-11, version 4008.1.0* This app is very convenient ### 5/5 — Experiences *2023-06-03, version 4007.2.1* FFFCU is the very best in all aspects of banking !! ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible can’t navigate simple payment *2026-07-22, version 4021.1.3* Horrible can’t navigate simple payment ### 1/5 — Zelle Never Works *2024-08-16, version 4014.0.0* I’ve had so many issues with Zelle never working and never transferring funds. I’ve never had this problem with any other bank. Fix the issue. ### 1/5 — not working *2024-07-03, version 4012.2.0* why is my account always not available to me ### 1/5 — Deposit check feature *2023-10-12, version 4009.1.1* The deposit check feature is the worst I’ve use. ### 1/5 — Terrible *2023-06-23, version 4007.2.1* Just terrible lol. Never works. ### 1/5 — old version better *2023-04-11, version 4006.0.1* I like the old app better can you change it back please ### 1/5 — Doesn’t load *2022-09-26, version 3023.4.0* This app worked great for me for years. Now - I for the past 6 months or so - I can’t log in. I’ve deleted it and downloaded it so many times. I’ve told my bank branch. Not sure what they did to this app. But they ruined it ### 1/5 — Does not open! Crashes! *2022-02-03, version 3020.1.1* The app had worked fine in the past but now it no longer opens it just crashes right away. Please fix!! ### 1/5 — Keeps crashing!!! *2022-02-02, version 3020.1.1* I cannot use this app on my phone anymore since it keeps crashing! Please fix!! ### 1/5 — This app keeps failing *2022-02-02, version 3020.1.1* Not sure what is wrong but the app will not stay open on my phone. ## Most praised reviews (10 highest-rated) ### 5/5 — Best bank *2026-06-14, version 4021.1.3* This has been the best bank ever! ### 5/5 — Sweet App *2026-03-11, version 4020.1.1* The purchase alerts and easy transfer features are awesome! ### 5/5 — Nancy Stocksdale *2025-07-15, version 4017.2.0* I have used First Financial (tabco) since 1957 when I began teaching. I have mortgaged homes, financed cars, and had personal loans all through this finance organization. I have been very satisfied.!! ### 5/5 — Ken Cummins *2025-05-06* I’ve been a customer of FFFCU since the early 1990’s. Everyone in all those years have been so patient and understanding. I am far from a computer wiz, but as you have kept up with technologies it has presented many questions from me. Again your patience helping understand and navigate this have been a 10 out of 10 . Thanx for everything. Whenever anyone I know complains about their present bank I any quick to recommend you guys. ### 5/5 — Great App *2025-01-03, version 4015.1.2* I like that I can set up alerts for transactions. Getting a digital card is cool too. ### 5/5 — Updated app is awful *2024-08-27* 9 times out of 10 when I sign in now and hit the box to show I am human it says error occurred and I can’t get in. I like being able to have access to my account on the go and not having to be at home on my computer. I even uninstalled the app and reinstalled it hoping to get the latest update. Someone needs to fix this bug in your program! I have been a customer for about 50 years and have always loved this bank till now. I am frustrated! ### 5/5 — About the app *2024-04-10* Love the app for FFFCU. Easy and convenient. Can't do everything that the full site can. Wish it would calculate a current payoff figure for the overdraft protection. Always have to do 2 transfers to get the full payoff paid. ### 5/5 — Great app UI and Functionality *2024-03-05, version 4010.2.1* I am so blessed to be a member of this credit union. You get big bank quality for credit union cost. I am very satisfied with this app. ### 5/5 — I’ve been a member almost 25yrs *2023-11-04* You hear all the bad stories about banks but you never hear the good ones anymore. Come here and I promise you’ll not only hear them but you will have your very own I love my bank stories!! ### 5/5 — User friendly *2023-07-20, version 4008.1.0* User friendly app…system is very rarely down. Quick and easy to access. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*