# First Group — Your Dealer Experience

> Dealer-customer connection for post-sale vehicle services and ownership programs. (iPhone/iPad app by FINANCE INSURANCE RESOURCE & SERVICES TRAINING, INC..)

- Source: https://appshunter.io/ios/app/first-group/id1538152070 (this page in markdown: same URL + `.md`)
- Developer: [FINANCE INSURANCE RESOURCE & SERVICES TRAINING, INC.](https://appshunter.io/developer/1538152069)
- Category: Business, Lifestyle
- Price: Free
- Rating: 5.00/5 from 5 App Store ratings
- Age rating: 4+
- Requires: iOS 14.0 · 33 MB
- Languages: English, Spanish
- Released: 2020-11-06
- Data updated: 2026-06-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/first-group/id1538152070/reviews.md

## What is First Group?

Your Dealer Experience (YDE) is a simple, accessible and transparent connection to enhance the post vehicle sales connection between the dealer and their customer. In one unified app experience, customers can see and engage their purchased service contracts, warranties and other ownership enhancing programs (that were purchased with their vehicle) and explore new ways to protect their journey. The dealer’s service advisors have the same unified solution to support their customers when claim service is needed, removing the current multiple administrator analog service maze that diminishes a world class service moment. Customers will also stay connected with Dealer Messaging, to inspire welcome awareness of their dealer’s latest announcements, specials and events. Increasing loyalty and ownership satisfaction through each frictionless touch point...benefits everyone. It’s Your Dealer Experience in one app!

## Key features

- Manage service contracts and warranties
- Explore ownership enhancing programs
- Streamline service claim process
- Receive dealer announcements and specials
- Enhance customer loyalty and satisfaction


## Frequently asked questions about First Group

### What is First Group used for?

First Group connects vehicle owners with their dealers for post-sale services. It allows users to manage purchased service contracts, warranties, and other ownership programs, while also facilitating communication with the dealership for service needs and updates.

### Is First Group free to use?

Yes, First Group is available for free. The app does not have any associated costs for download or basic usage.

### What devices does First Group support?

First Group is compatible with iPhone, iPad, and iPod devices. It is designed for the iOS ecosystem.

### How often is First Group updated?

The latest version of First Group is 4.35, and it was last updated on September 21, 2022. Updates typically include improvements to functionality and user experience.

### What is the age rating for First Group?

First Group has an age rating of 4+, making it suitable for a wide range of users. This indicates it contains no mature content.

### Does First Group have ads?

No, First Group does not contain advertisements. The app is designed to provide a seamless user experience without interruptions from ads.

### What is the user sentiment for First Group?

First Group has received overwhelmingly positive feedback, with a rating of 5.0 stars from 5 ratings. This suggests a high level of user satisfaction with the app's functionality and performance.

### Can I manage multiple vehicles with First Group?

The provided description focuses on the connection between a dealer and their customer for purchased services. While not explicitly stated, the app's design suggests it's intended for managing programs related to a specific vehicle purchase from a dealer.

## Version history (last 5 releases)

### 4.35 — 2022-09-21

Under the hood updates.

### 4.29 — 2022-07-28

Under the hood updates.

### 4.28 — 2022-07-02

Under the hood updates.

### 4.26.1 — 2022-06-08

Under the hood updates.

### 4.25 — 2022-05-20

Under the hood updates.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*