# First Metro Bank — user reviews > 32 indexed App Store user reviews of First Metro Bank by First Metro Bank, rated 4.80/5 from 903 ratings. - Source: https://appshunter.io/ios/app/first-metro-bank/id6743239805/reviews - App overview in markdown: https://appshunter.io/ios/app/first-metro-bank/id6743239805.md - Rating breakdown: 5★ 824 · 4★ 53 · 3★ 8 · 2★ 5 · 1★ 13 ## What do users think of First Metro Bank? Overall sentiment: positive **Pros** - 👍 User-friendly - 🚀 Seamless functionality - 🔒 Improved security features - 💡 Innovative upgrades - 👍 Excellent customer service - 👍 Intuitive navigation - 👍 Passcode and Face ID options **Cons** - 🐛 Difficulty finding transactions **Commonly reported bugs** - Difficulty finding transactions **Most requested features** - Dark mode option ## Newest reviews (14 of 32) ### 5/5 — Great Upgrade! *2025-06-09* This app is a complete upgrade from the old app! ### 5/5 — Great app *2025-06-09, version 3.22.0* I love this new app! So easy to use ### 5/5 — AMAZING *2025-06-09, version 3.22.0* Absolutely love the new app! So easy to use!! ### 5/5 — A Local Bank Delivering Excellence *2025-06-09* First Metro Bank has helped my wife and I for a number of years. They’ve been the standard for excellent customer service with in-house expertise across all departments which is why we choose to trust them with our finances. This new app shows that they care about their customers in a new way. The app is seamless with functionality that punches way above what I’d expect from a local bank. This is awesome! Thank you First Metro for caring about your customers and proving it over and over again. ### 5/5 — Great banking app! *2025-06-09* I love FMB and their new updated banking app! Definitely makes banking with a neighbor easier! ### 5/5 — User friendly! *2025-06-09* This app is so user friendly! I love the passcode and Face ID options! ### 5/5 — Beautiful app *2025-06-09* Definitely an upgrade! ### 5/5 — Love the new app! *2025-06-09, version 3.22.0* Great job love it! ### 5/5 — Great New App *2025-06-09* Great looking app!! Great improvement from the old app!! ### 5/5 — Wonderful upgrade *2025-06-09* Easy to sign in and added extra security. I love the new app. ### 5/5 — Chloe Handley *2025-06-09, version 3.22.0* This is awesome. Thank you First Metro! ### 5/5 — Incredible New App *2025-06-09* What an epic improvement! ### 5/5 — Great! *2025-06-09* Very mindless and understanding app that helps with anything at the click of a button. ### 5/5 — Great App *2025-06-09, version 3.22.0* Very easy to navigate. Great app! ## Most critical reviews (10 lowest-rated) ### 1/5 — Need loan payment option *2025-10-30* No option to pay loan Account from a different Bank account. It would make it much more convenient. The App would be great if it was your main Banking Account but very limited if not. ### 1/5 — Transactions *2025-06-09, version 3.23.0* Not happy with having to search for transactions ### 2/5 — Not as good *2025-06-12* The app doesn’t have the features the other had like locking off regions, no notifications, and took 2 day for it to show my deposits and transactions ### 2/5 — slow *2025-06-12, version 3.23.0* doesn’t load properly and slow at transferring money ### 3/5 — Debit transactions need to be easy to look. *2025-06-23, version 3.24.0* Please make debit in red color and credit in green in statement. ### 4/5 — Like, but not love *2025-08-09* Could be a little more user friendly. ### 5/5 — Hate the new app! Bb *2026-08-03* I sincerely hate the app now. It isn’t user friendly. When I pay a bill I would like to see the history and when I want to change an automatic payment. I can’t find it. It’s very frustrating. ### 5/5 — Much improved *2026-02-27* The online banking app is much improved than what we have had for several years. Everything is so much easier five stars. ### 5/5 — Excellent App Service *2026-02-23* This app is top notch; the service and speed are excellent. I love all the features that allows me to meet all my banking needs from the palm of my hand. ### 5/5 — Love the new app *2025-07-15* This app is sooo much better than the last one. Great job choosing to make it better. ## Most praised reviews (6 highest-rated) ### 5/5 — I love this app! *2025-06-10* This new First Metro Bank app is so amazing! I love all of the new features & how easy it is to navigate. ### 5/5 — New App—So excited! *2025-06-09* First Metro Bank is committed to provide customers with the latest and greatest technologies. I am loving the new app! ### 5/5 — Awesome! *2025-06-09, version 3.23.0* First Metro did a great job with the new APP! Love it!! ### 5/5 — GREAT! *2025-06-09* So much easier to navigate! Easier to login and never have to reset the password! Just GREAT all around ### 5/5 — Nice *2025-06-09, version 3.22.0* New and improved!👍🏾 ### 5/5 — Couldn’t ask for more *2025-06-09* The app is so simple and easy to navigate. It’s a great tool. All the info I need is at my fingertips. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*