# First Nat Mobile App — user reviews

> 14 indexed App Store user reviews of First Nat Mobile App by First National Bank (VA), rated 4.85/5 from 1,250 ratings.

- Source: https://appshunter.io/ios/app/first-nat-mobile-app/id901976366/reviews
- App overview in markdown: https://appshunter.io/ios/app/first-nat-mobile-app/id901976366.md
- Rating breakdown: 5★ 1,090 · 4★ 76 · 3★ 16 · 2★ 5 · 1★ 11

## Most critical reviews (10 lowest-rated)

### 1/5 — Just stop…

*2026-06-10, version 26.1.20*

I do not want to rate this app every time I use mobile banking. Just let me do what I need to do without the interruptions.

### 1/5 — Sucky app

*2026-05-09, version 25.2.100*

App sucks! Most of the time it doesn’t work

### 1/5 — This is the worst banking app

*2026-04-22, version 25.2.100*

It continually gives me errors and it will not let me see my instant balance. Yes, it’s up to date. Yes, my password is entered correctly. I had to call customer service today and she told me that her app wasn’t working either.

### 1/5 — Annoying

*2025-01-09, version 24.2.50*

It always locks me out and disables the Face ID. It’s always such a hassle.

### 1/5 — too much headache

*2023-02-11, version 22.2.40*

both this app and the bank gives me migraines. they post pending charges from a month ago, today they took out and didn’t even show my check had deposited despite it having done so the day prior (with receipt) the app frequently crashes and has bugs. it jumps my total in account around. definitely switching banks with *hopefully* a better app

### 1/5 — Ridiculous

*2016-04-01, version 5.0.134*

I've called I've gone into offices and still can't get logged into this app. I continue to have to go in through the website. If every other bank can get this right why can't they?

### 1/5 — Not a fan

*2014-09-17, version 4.5.177*

I, too, have waited for this app for some time. It finally arrived and seemed to be alright...but now it keeps telling me I must update, and there is no update available. I even tried downloading the app again to no avail. It will no longer let me access my account through the app. Not okay.

### 2/5 — NO MORE PIGGY????

*2024-01-09, version 23.1.90*

Where did the piggy bank guy go? And why do I smell bacon?!?!?

### 5/5 — So convenient!

*2026-01-24, version 25.1.70*

This app is great, and so convenient!

### 5/5 — Great Bank

*2024-07-11, version 23.2.30*

This is overall the best bank I’ve dealt with in many years. They are few in staff but the friendliest an sweetest. Always willing to help.  Thank you FNB

## Most praised reviews (4 highest-rated)

### 5/5 — Local bank and friendly staff

*2024-01-09, version 23.1.90*

Local bank and friendly staff.  App is functional and performs very well so would recommend to any customers

### 5/5 — Zelle Complication

*2023-10-05, version 23.1.70*

The app won’t work for Zelle, just opens the app for when you leave Zelle and that’s it. Really need this fixed ASAP

### 5/5 — Need help

*2022-06-03, version 21.2.80*

Need help to open ZelleAccount

### 5/5 — Piggy

*2014-07-31*

I have been waiting for this app forever and now that it is out I absolutely love it!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*