# First Nebraska CU Mobile — user reviews > 9 indexed App Store user reviews of First Nebraska CU Mobile by FIRST NEBRASKA CREDIT UNION, rated 3.16/5 from 19 ratings. - Source: https://appshunter.io/ios/app/first-nebraska-cu-mobile/id1482659195/reviews - App overview in markdown: https://appshunter.io/ios/app/first-nebraska-cu-mobile/id1482659195.md - Rating breakdown: 5★ 10 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 8 ## Most critical reviews (9 lowest-rated) ### 1/5 — Absolute junk *2026-03-26* Just like most experiences with this bank, it’s sub par. App blocks copy and paste. Which means “for your security” these morons believe it is safer for you to write your complex passwords on a piece of paper that you carry around, then type them in one character at a time, on your cellphone, instead of doing the INTELLIGENT thing and using an encrypted password manager. WOW. Of note: the only review higher than one star IS FROM AN EMPLOYEE OF THE BANK. Pathetic. **Developer response:** Sorry to hear that. Since your user name is not a name in our system, we can’t reach out to help you. If you are having an issue, please contact us so we can help. Our Credit Union typically gets high reviews, so we’d like to hear about your other experiences. Please reach out to us. ### 1/5 — Absolute junk *2025-06-15* Just like most experiences with this bank, it’s sub par. Good grief. Doesn’t instill confidence. **Developer response:** Sorry to hear that. Since your user name is not a name in our system, we can’t reach out to help you. If you are having an issue, please contact us so we can help. Our Credit Union typically gets high reviews, so we’d like to hear about your other experiences. Please reach out to us. ### 1/5 — App crashes instantly *2023-12-18* App quite literally doesn’t run. Opens for 2 seconds and then crashes immediately Without ever giving u a chance to use the app **Developer response:** We are sorry you were having trouble. First, please make sure you don't have previous sessions open on your phone (close out of any FNCU mobile app sessions). Second, please make sure you are using the most updated app by checking the App Store to see if there is an update. If you are still having trouble logging in, please give us a call at (402) 492-9100 and we’d be happy to trouble-shoot it with you. ### 1/5 — Useless *2020-10-01* Haven’t had access to it the app in months now because it just says incorrect username/password even though I can log in online & it works fine. Other people are having the same issue so it’s not my phone that is the problem. When I called to get help that’s the only help I get. **Developer response:** We are sorry you were having trouble, Breanna. Thank you for taking the time to help us understand the issue, and determine the problem, so we can ensure that it works on all your devices. ### 1/5 — Doesn’t work! *2020-09-16* Even after the latest update it still doesn’t work! Keeps saying incorrect username/password. **Developer response:** We are sorry you were having trouble. If you are still having trouble logging in, please give us a call at (402) 492-9100 and we’d be happy to trouble shoot it with you. We continue to make improvements to our app, so please make sure you are using the most updated app by checking the App Store to see if there is an update. ### 1/5 — Updated to useless *2020-07-05* After most recent update, app simply stopped working. Go to login and get to security question screen and get told ID or password are wrong-they’re not. **Developer response:** We are sorry you were having trouble. We continue to make improvements to our app, so please make sure you are using the most updated app by checking the App Store to see if there is an update. If you are still having trouble logging in, please give us a call at (402) 492-9100 and we’d be happy to walk you through it. ### 1/5 — Incorrect password *2020-06-17* It’s been two days now and I cannot log in to the app. It keeps taking me to my security questions and then tells me incorrect password even after I change it and I am 100% sure it’s correct. **Developer response:** We are sorry you were having trouble. If you are still having trouble logging in, please give us a call at (402) 492-9100 and we’d be happy to walk you through it. We continue to make improvements to our app, so please make sure you are using the most updated app by checking the App Store to see if there is an update. ### 2/5 — Seriously? *2020-11-12* Worked great with older iPhones (6S Plus) though after upgrading to an 8 Plus, log in is slow and sketchy at best. ### 5/5 — Thank you!! *2023-02-09* I use this app every week, and I find it easy to navigate. I use Bill Pay and love how easy it is. I can also transfer money between my accounts and my kids’ accounts very easily. (Full disclosure, I work for FNCU, but also bank here.) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*