# First Neighbor Bank NA Mobile — user reviews

> 11 indexed App Store user reviews of First Neighbor Bank NA Mobile by First Neighbor Bank NA, rated 4.71/5 from 462 ratings.

- Source: https://appshunter.io/ios/app/first-neighbor-bank-na-mobile/id978712875/reviews
- App overview in markdown: https://appshunter.io/ios/app/first-neighbor-bank-na-mobile/id978712875.md
- Rating breakdown: 5★ 377 · 4★ 35 · 3★ 10 · 2★ 4 · 1★ 15

## What do users think of First Neighbor Bank NA Mobile?

Overall sentiment: negative

**Pros**

- 👍 Great app (based on older review)
- 🔒 Strong security
- 💡 Solid features
- 🚀 Amazing recent updates (as of 2020)

**Cons**

- 🐛 App constantly freezes
- 🐛 App crashes after login
- 🐛 App crashes on opening
- 🐛 Face ID not staying on
- 🐛 Error message to call bank
- 🐛 App not functional
- 🐛 Incompatible with iPhone 12
- 🐛 Cannot open the app
- 🐛 Balance accuracy issues (browser vs app)

**Commonly reported bugs**

- App crashes after login and password entry
- App freezes or goes white and doesn't allow login
- Error message 'call the bank'
- Face ID will not stay on
- App crashes instantly after logging in
- App crashes as soon as it's opened
- App won't open, crashes on tap

**Most requested features**

- App needs updated
- Fix the app
- Show balance before each transaction

## Most critical reviews (10 lowest-rated)

### 1/5 — Not a good app

*2023-09-21*

I’ve done my banking here for years and still to this very day I can not get the app to work! It’s very disappointing that I’m going to change my bank because of this.

### 1/5 — maudie

*2021-03-15*

Doesn’t work with the IPhone 12
Constantly getting the Error messsge to call the bank. Face ID will not stay on.
App needs updated!

### 1/5 — No longer functional

*2021-03-08*

This app constantly freezes or goes white and doesn’t allow me to log in. I’ve deleted it several times and constantly am having issues. Not satisfied at all.

### 1/5 — To many ridiculous updates.

*2020-12-13*

Half the time you can’t even use the app due to the fact most days I try to use it, I got a “call the bank” notification written my password is automatically entered and doesn’t need changed anytime soon.

### 1/5 — cant even open the app

*2019-10-13*

after everytime i log in the app just crashes instantly. deleted and redownloaded and it did not help. fix this.

### 1/5 — Garbage

*2015-05-03, version 4.7.286*

This app needs fixed. It crashes soon as it's opened every time. It don't open. Garbage.

### 1/5 — Crash and burn

*2015-04-30*

App wont even open, just crashes as soon as I tap the app. :(

### 3/5 — Overall account balance

*2019-10-17*

When I did my banking on a browser & not the app it showed the balance of my account before each transaction was made. Now I can only see the transaction made & deposits into my account. So I don’t get much accuracy on the balance overall of what is in my account.

### 5/5 — After entering login and pass it crashes

*2020-01-04*

I have a new iPhone X and it crashes after login and password is entered.

### 5/5 — Great Updates

*2020-01-01*

The most recent updates have made this app amazing. Keep it up!

## Most praised reviews (1 highest-rated)

### 5/5 — Great app!

*2018-11-21*

Based on the reviews available I’d say this app had a rocky start. However, based on my experience, it is great. Strong security, solid features, and paired with a rear bank. I don’t know that you could ask for more.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*