# First Order Stormtrooper Robot — user reviews

> 112 indexed App Store user reviews of First Order Stormtrooper Robot by UBTECH ROBOTICS CORP, rated 2.30/5 from 106 ratings.

- Source: https://appshunter.io/ios/app/first-order-stormtrooper-robot/id1322624441/reviews
- App overview in markdown: https://appshunter.io/ios/app/first-order-stormtrooper-robot/id1322624441.md
- Rating breakdown: 5★ 28 · 4★ 6 · 3★ 3 · 2★ 5 · 1★ 64

## Newest reviews (19 of 112)

### 1/5 — Junk

*2024-06-23, version 1.6*

I’ve tried to get this to work multiple times over the years. I’ve finally given up. It never worked.

### 1/5 — Ubtech stormtrooper

*2024-01-27, version 1.6*

Terrible app. Doesn’t work at all and can’t use the robot to control. Waste of time

### 1/5 — No conecta

*2024-01-06, version 1.6*

Me pasa lo mismo, imposible conectar

### 1/5 — Fuchi

*2023-12-15, version 1.6*

No lo quiero ver nunca mas

### 1/5 — 加载

*2023-11-29, version 1.6*

第一步加载不进去，开发者呢？放弃了吗

### 1/5 — Bad just bad

*2023-11-25, version 1.6*

I’m stuck on the loading screen for an hour and then I just gave up The robot is amazing but the app is trash

### 1/5 — Tras

*2023-10-11, version 1.6*

The app doesn’t work. 
It force us as 1st step to create an account, but it cannot connect through any wifi type. I cannot bypass the first stupid login verification

### 1/5 — Just doesn’t work

*2023-09-23, version 1.6*

I’ve tried connecting to 4 Wi-Fi networks. That’s right. FOUR NETWORKS. This app just doesn’t seem to think Wi-Fi exists. I have tried 5 ghz and 2.4 ghz. I have tried 5g Broadband Wi-Fi, and 4g LTE Wi-Fi hotspots. This robot will just not connect despite my many many many many many attempts at different networks. 
Do better UBTECH

### 1/5 — Worthless

*2023-08-28, version 1.6*

Why still have the app if it is no longer supported. I cannot get into the app to be able to do anything with my robot.

### 1/5 — Face

*2023-05-02, version 1.6*

You big bich

### 1/5 — Great robot but one problem

*2023-04-22, version 1.6*

Still can’t connect to the Wi-Fi waste of time and money if you don’t have the right Wi-Fi router

### 1/5 — Toy Story Mode

*2023-02-10, version 1.6*

It’s not the same thing but it was in my head when I read the comments

### 1/5 — Please update the app!?

*2023-01-31, version 1.6*

I cannot get the app to connect to wifi. Can the app be updated PLEASE UBTECH..

### 1/5 — Setup doesn’t work

*2023-01-27, version 1.6*

Asked to connect to a local network , my iPhone is connected to wifi , tried with my mates iPhone same issue connected to 2 different local networks , app is broken unable to use robot that was gifted to me

### 1/5 — Says needs to update firmware but gets stuck

*2022-12-26, version 1.6*

App says the robot needs to update its firmware but gets stuck downloading WI-FI V14 - so basically useless now and no option to operate without the update… not supported now

### 1/5 — Can’t use it

*2022-12-25, version 1.6*

I download the app. I reconfigured one of my routers to the different ghz as per a reviewer mentioned 2 years so it could connect…. Nothing. It says I’m not connected to wi-fi and I can’t connect. 

Maybe I’ll use it as a doorstop. 

Merry Christmas!!

### 1/5 — Not working

*2022-12-06, version 1.6*

It’s not working and says it can’t connect to Wi-Fi even if you are connected.

### 1/5 — ×

*2022-11-25, version 1.6*

ダメ

### 1/5 — 진행이 않되네

*2022-11-22, version 1.6*

회사 망함??

## Most critical reviews (10 lowest-rated)

### 1/5 — Simply useless

*2026-03-08, version 1.6*

The app requires you to finish the download from the manufacturer’s site. The site does not function. You can enter your address and provide a password but the site will say you have made a mistake when confirming your password! I have searched alternative download sites but they all go back to UBTECH.
Has anyone an alternative workable download app site?

### 1/5 — Frick

*2025-10-18, version 1.6*

I was logging in my email address and it says YOU DO NOT HAVE A EMAIL

### 1/5 — Bruh

*2025-08-09, version 1.6*

Bro can’t even connect nah . Suck

### 1/5 — How is this allowed?

*2025-07-25, version 1.6*

Can’t login, can’t do anything. Expensive useless robot…

### 1/5 — Please reactivate the app

*2025-06-15, version 1.6*

Please do

### 1/5 — What the…

*2025-05-10, version 1.6*

This app does not allow you to log in or create an account. So basically, the robot (and the app) are useless. What a waste. How Apple allows this app to still be downloadable is beyond me…!

### 1/5 — Un effort ?

*2024-12-28, version 1.6*

J’ai l’impression que ça fais très longtemps qu’il y a un problème, il serais peut être temps de le régler ? 
À priori l’ancienne version était bien, pourquoi ne pas y revenir ? 
J’avoue que j’ai un peux la rage d’avoir acheter ce robot pour au final ne pas pouvoir m’en servir…
Énorme déception !

### 1/5 — Imposible conectar

*2024-10-24, version 1.6*

No conecta con los servicios

### 1/5 — Trash app

*2024-09-09, version 1.6*

I CONNECTED to 20 WiFi and non of them worked and when it went in the app kept crashing and then the robot suddenly stopped this a money scam so please don’t buy this and the robot couldn’t identify me and I couldn’t get a refund on the robot and there was no help service.

### 1/5 — No longer supported by UBtech

*2024-08-19, version 1.6*

You can no longer login to the server so this toy cannot be used anymore. Expensive doorstop.

## Most praised reviews (10 highest-rated)

### 5/5 — good

*2023-06-18, version 1.6*

f

### 5/5 — Perfect Robot App

*2022-08-30, version 1.6*

That’s a real functional app - works great with my Robot 🤖

### 5/5 — Worked

*2022-01-28, version 1.6*

It worked,can’t complain

### 5/5 — Works now !

*2021-06-05, version 1.6*

It works now! The company fixed the app and i was finally able to get my stormtrooper to work. You still need a 2.4 ghz wifi connection to set it up, which i dont have, so i used my cell phone as a hot spot because it broadcasts in 2.4. Worked like a charm! Thanks to ubtech for listening to us and making the fix!

### 5/5 — So much fun

*2021-06-04, version 1.6*

I also did hard work to solve connection issue but finally I found it. There are many bad review that they can’t connect the stormtrooper to their wifi network but please set it up next to your wifi router. It maybe work and then start firmware update and ready to play! Good luck!

### 5/5 — It’s FIXED

*2021-06-02, version 1.6*

After multiple emails they have made a fix..As of today 6-2-2021...For everyone that couldn’t connect before..try to reinstall the app and try again..Make sure your on 2.4ghz ..As soon as you login in the app will download all types of new configure files and you will be able to setup new robot!!!! Finally..Thanks to UBTech for making this fix which was sorely needed..Good luck to everyone out there that just had an expensive  trophy.

### 5/5 — Awesome 😎

*2020-05-09, version 1.6*

Really fun and awesome game ❤️💋😍🥰😘🤩🤯🤑😻👌👏

### 5/5 — tHiS iS inSanE

*2019-12-26, version 1.6*

Insane

### 5/5 — Pas mal

*2019-01-16, version 1.6*

Pas mal! 
Mais une mise à jour avec plus de fonctionnalités serait la bienvenue !
Connexion en 4g ... par exemple

### 5/5 — I have a collectors item thanks it should be worth more cause it don’t even work

*2018-05-08, version 1.6*

The direct connection doesn’t work 
I can’t say about the WiFi cause I’m at an hotel but I’m pretty sure it don’t work either 
So this update was 2.4 g and nothing but more options to do the same thing I was doing before
I would like to use it one time before I put it back in the box and build value

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-06.*
