# First PREMIER Mobile Banking — user reviews > 238 indexed App Store user reviews of First PREMIER Mobile Banking by First PREMIER Bank, rated 4.40/5 from 1,536 ratings. - Source: https://appshunter.io/ios/app/first-premier-mobile-banking/id727332747/reviews - App overview in markdown: https://appshunter.io/ios/app/first-premier-mobile-banking/id727332747.md - Rating breakdown: 5★ 989 · 4★ 141 · 3★ 48 · 2★ 41 · 1★ 123 ## What do users think of First PREMIER Mobile Banking? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Convenient banking - 🔒 Secure - 💡 Helpful features - 👍 User-friendly interface - 👍 Reliable - 👍 Great app **Cons** - 🐛 Glitches and bugs - 🐛 Inconsistent performance - 🐛 Difficult to link external accounts - 🐛 Unreliable mobile deposit - 🐛 Tedious login process **Commonly reported bugs** - Login issues - App crashes - Blurry mobile deposit images - Inconsistent account balances **Most requested features** - Zelle integration - Customizable dashboard - Email notifications for account activity - Better transaction history and categorization ## Newest reviews (19 of 238) ### 4/5 — My bank *2026-07-31, version 11.0.260601* Pretty good!! ### 5/5 — 👍🏻 *2026-07-17, version 11.0.260601* Good , excellent ### 5/5 — Nice easy app *2026-07-17, version 11.0.260601* Works great at this point no issues recommend ### 5/5 — Like the set up *2026-07-17, version 11.0.260601* Like that it is in real time and there is no waiting for it to have to think ### 5/5 — Easy app *2026-06-20, version 11.0.260100* This app is very user friendly! ### 5/5 — Banking *2026-06-03, version 11.0.260100* The people are so easy to be work with. I would refer my friends to go to Premier Bank ### 5/5 — Great app *2026-05-18, version 11.0.260100* Always works ### 5/5 — Best small bank app I’ve ever used *2026-05-17, version 11.0.260100* Amazingly convenient for a small bank. Very friendly and accommodating staff. I’m always happy doing business with them in person, over the phone or on their app ### 5/5 — Ed R *2026-04-11, version 11.0.260100* Very good app ### 5/5 — Best bank *2026-04-10, version 11.0.260100* A+ rating in my book beats Wells Fargo in the fact that first premier bank doesn’t lure its customers into prepaid debit cards! Wish I could get a loan through the app instead of having to see a banker otherwise I Love my bank ### 5/5 — Easy to use *2026-04-09, version 11.0.260100* I love that I am able to check my balance at a moment’s notice. It keeps me on track and able to budget better. ### 5/5 — Grandma *2026-04-02, version 11.0.260100* Quite impressive app. Easy to use, clear interface and great response time. Love First Premier! ### 5/5 — App *2026-03-28, version 11.0.260100* This app is just what I need to keep on top of my banking needs! I use it every day to check my accounts for fraud and accuracy. ### 5/5 — Works great! 👍🏻 *2026-03-27, version 11.0.260100* Nice setup! I really like how you can see the account balance with each transaction you make!! Runs smoothly 5 stars ### 5/5 — I like app *2026-03-26, version 11.0.260100* Easy to use always ### 5/5 — Quick and Easy *2026-03-26, version 11.0.260100* Does everything I need it to. Love that I can deposit checks online too! ### 4/5 — My bank *2026-03-25, version 11.0.260100* Pretty good!! ### 5/5 — Like the set up *2026-03-25, version 11.0.260100* Like that it is in real time and there is no waiting for it to have to think ### 2/5 — Review *2026-02-11, version 10.0.251100* Not very user friendly ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad *2026-05-15, version 11.0.260100* Bad app. Not user friendly at all ### 1/5 — Mobile app ranking *2026-01-26, version 10.0.251100* The time it takes for checks to be deposited and cleared is exponentially slower than many other banking apps. On top of that, the app lacks basic functionality—such as the ability to control or pause your card while traveling—which is extremely inconvenient. To make matters worse, my card frequently does not work when I try to use it, causing repeated issues with everyday purchases. Overall, this app falls far behind competitors in both reliability and features. ### 1/5 — Frustrating *2025-12-11, version 10.0.251100* Incredibly difficult and tedious to link external accounts. Might be on purpose so they can charge you extra money to pay over the phone. ### 1/5 — Not user friendly *2025-12-01, version 10.0.250900* Not user friendly or intuitive at all. I also really just don’t recommend this bank in general and will not use shin in the future ### 1/5 — This app is just horrible. *2025-08-28, version 10.0.250400* bad. ### 1/5 — Bad bank *2025-08-18, version 10.0.250400* This bank randomly took money from account because of a dispute and issue I had with a check so when the time came and I really needed the money they just took it out of my account and screwed me, I don’t know why you would add money to my account if you were just gonna take it away from me when bills need to be paid Update: this is by far the worst customer support ever, I got double charged for items the bank was no help in getting me a refund, they are like “oh we will contact this person and figure it out, oh nevermind you have to contact them” and if the charge does look fishy they do not care, this banks security is the worse, you would pay for like food but over your usual limits but they think it be scam, but if something like a $200 charge appears on your card that you didn’t make in another location it’s perfectly ok, WORST BANK EVER ### 1/5 — Meh *2025-07-21, version 10.0.250400* Not enough account details available. ### 1/5 — Bad bank *2025-06-10, version 10.0.250400* This bank randomly took money from account because of a dispute and issue I had with a check so when the time came and I really needed the money they just took it out of my account and screwed me, I don’t know why you would add money to my account if you were just gonna take it away from me when bills need to be paid ### 1/5 — Bad *2025-05-15, version 10.0.51001* Really hard to navigate and hard to understand what’s being taken out of account. ### 1/5 — Don’t recommend *2025-04-23, version 10.0.51001* Never works right, try depositing checks and doesnt work half the time, sometimes it does work and takes 4 days to process, logs me out and cant get logged back in alot. Honestly plan on switching banks because of this ## Most praised reviews (10 highest-rated) ### 5/5 — Love it very easy to understand thank you *2026-08-22, version 11.0.260601* Love it ### 5/5 — Banking *2026-08-20, version 11.0.260601* Easy access, very easy to negotiate! ### 5/5 — Best banking app around! *2026-08-16, version 11.0.260601* Easy to use and all the options I need and use. ### 5/5 — Dependable and Easy *2026-08-10, version 11.0.260601* Works! ### 5/5 — Very Easy to Use *2026-08-06, version 11.0.260601* 👍 ### 5/5 — Banking *2026-07-27, version 11.0.260601* The people are so easy to be work with. I would refer my friends to go to Premier Bank ### 5/5 — Great app *2026-07-24, version 11.0.260601* Always works, accurate, timely ### 5/5 — Fantastic *2026-07-19, version 11.0.260601* Probably one of the easiest to use, user friendly apps on the market!! Highly recommend!! ### 5/5 — Love it! *2026-07-18, version 11.0.260601* Love it. It’s super easy to navigate. Thank you for this. ### 5/5 — Works great *2026-07-17, version 11.0.260601* I have used it for years and never have had a issue with this app . I don’t use all the features but the ones I need for daily life --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*