# First Southern National Bank — user reviews > 58 indexed App Store user reviews of First Southern National Bank by First Southern National Bank, rated 4.19/5 from 283 ratings. - Source: https://appshunter.io/ios/app/first-southern-national-bank/id976392260/reviews - App overview in markdown: https://appshunter.io/ios/app/first-southern-national-bank/id976392260.md - Rating breakdown: 5★ 187 · 4★ 40 · 3★ 9 · 2★ 16 · 1★ 31 ## What do users think of First Southern National Bank? Overall sentiment: positive **Pros** - 👍 Easy to use and navigate - 🏦 Great for managing finances - 📱 Convenient mobile deposits - 💳 Card controls (on/off, travel notifications) - 🔒 Secure login (Face ID, PIN, 2FA) - 💸 Quick access to balance and transactions - 💡 Ability to transfer money between accounts - ✅ Reliable and dependable performance - 🌟 Exceptional customer service - 🏠 Banking from anywhere - 📊 Helpful for budgeting - 🚀 Fast and user-friendly - 🔄 History of accounts goes back far - 💡 Ability to manage debit cards - 💰 Transfer money to kids' accounts **Cons** - 🐛 Mobile deposit errors (check already deposited) - ⏳ App/online is behind by 24-48 hours - 🐌 Notifications are a day late - 🕰️ Posts to account can be over 20 hours late - 😕 Confusing navigation, changes after upgrades - ❓ Incorrect account balance displayed - 🐌 Processing time for deposits can be longer - 🎨 Outdated app look - ↔️ Difficulty transferring between checking and savings - ❓ Tabs can be hard to navigate **Commonly reported bugs** - Mobile deposit errors: 'check has already been deposited' - App is behind by 24-48 hours - Notifications are a day late - Posts to account can be over 20 hours late - App never shows the correct account balance - Cannot transfer from checking to savings - App is unusable after last update, won't load login screen **Most requested features** - Make tabs easier to navigate - Improve user-friendliness - Allow syncing of checking and savings accounts - More functions available through the app ## Newest reviews (12 of 58) ### 5/5 — Great app *2022-01-28, version 15.1.2* Never have and issues with my app I’m very pleased with it ### 5/5 — Numbers *2022-01-28, version 15.1.2* This is an awesome small town bank with great customer service. Always willing to go the extra mile ### 5/5 — Very user friendly *2022-01-28, version 15.1.2* Pleasant presentation and easy user interface makes this app a pleasure for managing my money. Can’t dote enough on the mobile deposit capability this app offers! Makes my life easier. Not to mention saving the time and gas it takes to drive to town to make a deposit! ### 5/5 — Love this app *2022-01-27, version 15.1.2* Had this app for years and use it 2 to four times a week. I like to see what bills come in and what my balance are. I can keep up with everything but u do have to change your password about every 60 days but that’s for security reasons and I don’t mind that. ### 5/5 — Love it! *2022-01-27, version 15.1.2* Absolutely love the app! Makes keeping track of everything so easy. ### 5/5 — First Southern App *2022-01-27, version 15.1.2* This allows easy access to check how much is in my banking account. It’s very accessible I recommend the First Southern app. ### 4/5 — Good *2022-01-27, version 15.1.2* Works good ### 4/5 — As it should *2022-01-27, version 15.1.2* The app works as it should but it could be a little more user friendly. ### 5/5 — Great app *2022-01-27, version 15.1.2* Always with in a touch of a button. Keeps you updated and alert on any changes. ### 5/5 — So convenient *2022-01-27, version 15.1.2* I love this banking app. Makes all transactions and information about my account so easy to access. ### 5/5 — Makes Banking Easy! *2022-01-27, version 15.1.2* Super easy to navigate and use. Very secure. ### 4/5 — Access and tools needed *2022-01-27, version 15.1.2* This app provides seamless access to my accounts and provides the tools I need to do 95% of all bank activity in a safe non contact and secure environment from wherever I might be—near a branch or not. ## Most critical reviews (10 lowest-rated) ### 1/5 — Mobile deposit *2022-03-16, version 15.1.2* Mobile deposit is awful, this is a feature that I am considering switching banks over. I ALWAYS get the error that this check has already been deposited, even with different check numbers and from different people. Unacceptable for a mobile app. ### 2/5 — Get Caught Up *2022-02-01, version 15.1.2* Every time, online or digital is behind by anywhere from 24-48 hrs. Notifications are a day late. Posts to account can be over 20hrs late. Late fees are assessed due to untimely notifications ### 2/5 — Incorrect *2022-01-27, version 15.1.2* I love the idea of being able to see the funds that are in my account just by one touch. But, the app never shows me the correct amount. I hardly ever know how much is in my account because it’s always wrong. ### 2/5 — Downgraded Usage Quality *2020-08-19* The last update to this app has made it fully unusable; even after updating to the latest IOS. Had to uninstall & reinstall the app as directed by local bank & it still will not load - when launching the app you continue to receive the loading when screen, the login window never loads. Whatever was changed with the last update needs rolled back as no issues were had previously. As a customer who relies fully on the ability to use online banking I’m very disappointed in the performance of this application. ### 4/5 — Handy tool *2022-03-08, version 15.1.2* Great for what I use it for. Quick access to what shows up and when from my debit card is handy. ### 4/5 — Good bank *2022-03-07, version 15.1.2* This app is one of the best apps that I have found that actually keeps up with your banking needs it is never done me wrong I’ll check my bank account very often and if I have any questions I always call the bank and ask my questions I am but this is one of the best banks and banking apps that you can possibly get ### 4/5 — Great App *2022-01-29, version 15.1.2* Easy to use and very convenient for depositing and transferring money. ### 4/5 — Works well *2022-01-28, version 15.1.2* The app works well. It’s fairly easy to use. It’s really easy to change your password. Much easier to use than some other apps I have had. ### 4/5 — Not easy to find what you are looking for. *2022-01-28, version 15.1.2* I am not the most computer savvy person, but not the worst, either. About the time I think I have figured out where things are, (ex: adding or changing a payor) the app is upgraded, altering the procedure. Fortunately, bank staff have been able to help me out. Still very confusing. ### 4/5 — Account info *2022-01-27, version 15.1.2* I love being able to access my accounts from anywhere. Love the transfer capabilities and having immediate access to my balance. Jacque ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome app *2022-04-13, version 15.1.2* I think this app is wonderful. I can see my balance, pay bills, move money, make deposits (my favorite) and so much more. Helps with budgeting which is very important to me in my financing. Overall I think the app is awesome… ### 5/5 — 1st Southern Customer *2022-04-05, version 15.1.2* I am pleased with all that 1st southern offers as a customer for many years and with the app as well as in person both gives me the freedom and I am worry free I have been to many banks over the years when I started with first southern I have not wanted to go anywhere else I am a customer for life ### 5/5 — Great App great bank *2022-03-07, version 15.1.2* App works well for everything I need. And the people that work there are exceptional too! ### 5/5 — Great App! *2022-02-02, version 15.1.2* I love the ease of the FSNB app. I love the access to your card to turn it off or on and also to notify about travel. Definitely one of the best banking apps I have ever used. ### 5/5 — Best mobile banking A++ *2022-01-30, version 15.1.2* Been with FSNB for a few years now and love the mobile banking app, best One so far compared to all my past banks. Fast and user friendly!! ### 5/5 — Perfect *2022-01-29, version 15.1.2* Easy to use and navigate. Thanks for great bank app ### 5/5 — Love this App. *2022-01-28, version 15.1.2* I’m a little obsessive when it comes to monitoring my bank balance. This app is perfect. I just open it up, log in (with my Face ID or PIN) and I’m able to see every account I have open. I can also basically do everything I need to from this app. Love it! ### 5/5 — Happy customer *2022-01-28, version 15.1.2* Love the app my favorite thing about it is the mobile deposit I travel for work and am paid with paper checks so it really makes my life so much easier. ### 5/5 — First Southern App. *2022-01-28, version 15.1.2* This app. Is great for keeping track with your expenses. ### 5/5 — Love it! *2022-01-28, version 15.1.2* I love having my bank with me 24/7. I have multiple accounts and can keep up with payments and deposits easily. I can also manage and transfer money to my kids accounts. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*