# First Southern State Bank — user reviews > 18 indexed App Store user reviews of First Southern State Bank by FirstSouthernStateBank, rated 4.80/5 from 1,431 ratings. - Source: https://appshunter.io/ios/app/first-southern-state-bank/id1671049862/reviews - App overview in markdown: https://appshunter.io/ios/app/first-southern-state-bank/id1671049862.md - Rating breakdown: 5★ 1,304 · 4★ 74 · 3★ 18 · 2★ 8 · 1★ 27 ## Newest reviews (4 of 18) ### 5/5 — Easy *2024-08-28* So easy and quick! ### 5/5 — Number one bank!! *2023-08-05* The best bank/ banking mobile app i have ever used! I freaking love banking with FSSB!! And the service is always beyond excellent! Thank you for being exceptional in every single way!! ### 5/5 — Great service *2023-05-03, version 3.1.2* I love the new app. ### 5/5 — Great Improvements *2023-04-04* The app is not only more aesthetically pleasing and modernized but also has increased efficiency in more ways than one! ## Most critical reviews (10 lowest-rated) ### 1/5 — I can’t update *2026-06-02* Horrible app if you can’t update. I have a phone that is a decent phone, may not be the newest version but it is not archaic!!! I should be able to still use the app without having a problem!!! ### 1/5 — Not good *2026-06-01* The new update is horrible. It can’t even log in. The login page won’t even load. It just pulls up a photo. ### 1/5 — Update *2026-05-14* Every since I was forced to update my app it no longer works or lets me sign in ### 2/5 — Not impressed *2024-12-03* Trying to deposit a check online has become ridiculous. It takes me about ten tries and nothing will really be changed between submissions. I just have to keep submitting over and over before it will finally accept. ### 5/5 — Thank *2026-08-05* Y’all!!! ### 5/5 — The only bank I will I trust *2026-06-09* I switched to FSSB some years ago & I am so glad I did. They have been nothing but great. I have never had a bank be so helpful & so kind while doing it even when they’re busy or right at closing time! I have opened 2 accounts with them. My partner has an account with them as well. We tell anyone who is looking for a bank or wanting to switch to go to FSSB. The app is very easy to work & read. You’re supporting a local bank. Thank you to the team at FSSB for doing what ya’ll do! ### 5/5 — Love it *2026-05-01* Super user friendly ### 5/5 — Yes *2026-02-18* Yes ### 5/5 — Love *2026-01-22* I love my hometown Bank! I am always treated with kindness and respect! The folks at the Rainsville branch are so very nice and friendly. The Robert Ellis is very helpful! ### 5/5 — App Update *2025-10-31* I loved my app until they decided you have to have a phone with a certain update on it to access your account. I can’t update it. That’s just wrong. ## Most praised reviews (4 highest-rated) ### 5/5 — Centre Location *2025-10-20* The best people to do business with. So kind and knowledgeable. ### 5/5 — Mobile Deposit *2025-02-20* This is one of the greatest options EVER invented! I love it because today is 26 degrees and I don’t want to step out of my house! Thank you First Southern Bank of Crossville! ### 5/5 — Great place to do business *2025-01-22* I love the new app. ### 5/5 — Thanks *2024-12-13* Thank you for keeping things personable. Automating customer service is not fun! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*