# First State Bank IL Mobile App — user reviews > 15 indexed App Store user reviews of First State Bank IL Mobile App by First State Bank (IL), rated 4.80/5 from 1,038 ratings. - Source: https://appshunter.io/ios/app/first-state-bank-il-mobile-app/id1525783632/reviews - App overview in markdown: https://appshunter.io/ios/app/first-state-bank-il-mobile-app/id1525783632.md - Rating breakdown: 5★ 921 · 4★ 75 · 3★ 12 · 2★ 11 · 1★ 19 ## What do users think of First State Bank IL Mobile App? Overall sentiment: negative **Pros** - 👍 Easy mobile banking - 👍 Great for seniors without a car **Cons** - 🐛 Frequent login issues - 🐛 Constant maintenance downtime - 🐛 Buggy mobile deposit - 🐛 Face ID deactivation issues **Commonly reported bugs** - App not working on iOS 16.4 - Unauthorized account access **Most requested features** - Add Zelle integration - Implement recurring transfers - Develop Apple Watch app ## Most critical reviews (10 lowest-rated) ### 1/5 — Allllways down. *2025-07-17, version 25.1.30* Anytime that I go to check my balance it’s constantly bringing up a pop-up window that says they’re doing maintenance and my information is unavailable at this time. It’s literally so annoying. It happens every single day. ### 1/5 — New App *2023-10-06, version 22.2.200* Not able to get it to work again ### 1/5 — Zelle *2022-01-27, version 21.2.70* Where is the Zelle option in the app to set up can’t even figure it out online or in the app-says it’s there but it isn’t. ### 1/5 — No Zelle *2022-01-21, version 21.2.70* The banks website claims we can use zelle and even tells us how to set it up but when you go to find the option in the app and website that says Send Money With Zelle, the option isn’t even listed. ### 1/5 — App doesnt work *2021-10-14, version 21.2.40* Most of the time the face id deactives. now it is showing up that my device is jailbroken when i know it is not. Yes i am the ISO’s son if you are wondering. Not happy at all. ### 1/5 — Horrible new app *2021-02-10, version 20.2.60* I miss the last app. This new app is awful. I have a secondary on my app for emergency purposes and she never had access to it through the app previously because I never gave her the password. Now she has direct access with the password to her account. The bank says it was always this way. No, it wasn’t. I had the last app and there was no access for her whatsoever. I’m tempted to change banks, if my information is available that easily. If I could give it zero stars then I would. ### 2/5 — Takes forever to log in. *2026-02-09, version 25.1.30* I have to log in multiple times. I put in user name and password. It tells me the app is in violation and won’t allow me to log in. Please fix. ### 2/5 — Why can’t I make a recurring transfer *2021-05-20, version 20.2.80* I used to have a bi weekly transfer set up for my Christmas account before the new system and now I don’t have that option Anymore ### 3/5 — Okay but still buggy *2023-07-08, version 22.2.200* This app is fine when it works as far as a run of the mill banking app, but there are annoying bugs that don’t get fixed like receiving “this check has already been deposited” errors when using mobile deposit for checks that most certainly haven’t yet been deposited. Also when you hit “call us” in the app it apparently sends you to their one “IT specialist” as opposed to dialing your local branch. ### 3/5 — Still no Zelle *2022-05-13, version 21.3.50* The last 2-3 updates still have not added a function to add Zelle even though that’s how the website says to sign up ## Most praised reviews (5 highest-rated) ### 5/5 — First state bank princeton *2024-03-25, version 23.2.30* This is great. I have no car,and this makes it easy for me😃👍 ### 5/5 — Mobile checking *2024-03-15, version 23.2.30* I love my mobile checking and savings acct. This is the best!! ### 5/5 — App doesn’t work on IOS 16.4 *2023-03-21, version 22.1.100* App doesn’t work on IOS 16.4 ### 5/5 — Stop deactivating my face ID *2021-05-11, version 20.2.80* I would like to think a setting that is literally always active on my account should work when I open the app. Instead it requires me to re input my password to activate it making the Face ID useless. Maybe a small oversight for a feature they advertise. ### 4/5 — Watch *2022-01-04, version 21.2.70* It would be greatly appreciated if you added a watch app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*