# First State Bank MI Mobile — user reviews > 19 indexed App Store user reviews of First State Bank MI Mobile by First State Bank (MI), rated 4.75/5 from 931 ratings. - Source: https://appshunter.io/ios/app/first-state-bank-mi-mobile/id646062893/reviews - App overview in markdown: https://appshunter.io/ios/app/first-state-bank-mi-mobile/id646062893.md - Rating breakdown: 5★ 816 · 4★ 49 · 3★ 16 · 2★ 10 · 1★ 28 ## What do users think of First State Bank MI Mobile? Overall sentiment: negative **Pros** - 👨‍💼 Excellent customer service and personal touch - 🏦 Long-standing reputation and customer loyalty - 🚀 Modern conveniences and quick access features - 😊 Pleasant in-branch atmosphere and treatment **Cons** - 🐛 Frequent app crashes and error messages - ⚠️ App and website frequently unavailable/down - 🔐 Broken Face ID/biometric authentication - 🔑 Login process is frustrating and unreliable - 📱 App crashes after forced updates - 💳 Lower check deposit limits than competitors - 💰 Higher fees for inactive accounts - 📸 Broken photo check deposit feature **Commonly reported bugs** - Face ID authentication doesn't work properly - still requires password entry - Login credentials rejected despite being correct - App frequently crashes or becomes unavailable - Website frequently down alongside app - App won't open after updates - Photo deposit feature malfunctions - Account locked when accessing from different states - Sign-in bugs make app unusable **Most requested features** - Transaction memos/notes for reminders - Higher check deposit limits ($25k-$50k) - More detailed transaction information - Improved app stability and reliability - Better feature parity with competitor apps like JPMorgan Chase ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible *2026-05-13, version 26.0.260100* The app is so terrible constantly crashes, constantly locks you out of your account, it’s been so bad I’ve had to close my account and switch banks ### 1/5 — Log in is frustrating junk *2025-12-03, version 25.1.31* I have this set up for Face ID but every single time I still have to type my password and even then it’s saying my password is wrong and it is not so I type it again and same thing ### 1/5 — Horrible app *2025-10-12, version 25.1.31* FSB could take some notes from other banking apps, such as the JPM app, which is brilliant and way more detailed. Also FSB app doesn’t allow for memos as reminders what a transaction was about, and this new update won’t even open on my iPhone! I have to do banking, and now I can’t because it made me update! Very frustrating! ### 1/5 — Horrible *2025-09-30, version 25.1.31* Worst bank app ever. It’s always down. Constantly says can’t log in. Website is always having issues too. Seriously considering changing banks after over 30 years because of all of the issues with the app ### 1/5 — App always down *2025-01-31* I can’t even count how many times I’ve gone to log in and the app is down. It’s down again right now. And so is the website. Sorta defeats the purpose of having it. Update. And it’s down again. ### 1/5 — App needs work *2024-06-16, version 23.1.80* Sign in bugs make this app unusable. I can only log in through the website after two calls to customer service. ### 1/5 — Worst login and interface ever *2022-04-13, version 21.3.40* If your decision to use a bank based on their app, and I know that this is important to me, then don’t bother. This is one of the worst, least dependable apps I’ve ever used. Login is a major pain and I am having forever issues with their photo program when depositing checks. And finally, their deposit limit for checks is only $5k. My other banks are $25 and $50k check limits. Finally they charge higher fees when you don’t use an account a lot! ### 1/5 — App always down *2020-09-03, version 19.2.50* I can’t even count how many times I’ve gone to log in and the app is down. It’s down again right now. And so is the website. Sorta defeats the purpose of having it. Update. And it’s down again. ### 2/5 — The old app was way better *2026-05-27, version 26.0.260100* Login issues, clunky to use now and sometimes transactions that used to show up immediately take days to show up or outright disappear sometimes ### 2/5 — frustrated *2015-03-02, version 4.7.153* used to love this app but after i left the state and tried to use this app it shut me out and disabled my account. no matter what i try this app refuses to let me back in. and it's not the bank account, i fixed the earlier issues and am able to access it on my computer. such a disappointment. ## Most praised reviews (9 highest-rated) ### 5/5 — New Mobile App 👍 *2026-05-26, version 26.0.260100* I definitely love the new Mobil App, so much easier to use then the last one Good Job ### 5/5 — Easy to use *2026-05-26, version 26.0.260100* ***** ### 5/5 — The best *2024-03-13, version 23.1.80* I have been banking with first state bank since I was 12 well over 30 years love them. ### 5/5 — Thanks to Lawrence. *2021-06-10, version 20.2.80* I love my Forst State Bank because of Lawrence!!🇺🇸🙏🏽 ### 5/5 — Pleasant atmosphere *2021-01-12, version 20.2.50* No matter what branch I go to, I am always treated nice. I feel like First State is a family that I never want to leave. ### 5/5 — Great bank *2020-11-13, version 20.1.203* Longtime customers, we love the personal interest they show. ### 4/5 — Great Job! *2019-01-25, version 18.2.63* I’ve been with FSB for almost 10 years now and it’s really awesome to have these modern conveniences. The quick access, Responsiveness and delivery is very awesome! -Alex Bartell ### 3/5 — App crashes a lot *2024-01-23, version 23.1.80* This app gives you a lot of error messages or crashes, need improvement. ### 3/5 — FACE RECOGNITION IS USELESS!! *2020-09-18, version 20.1.203* What good is it to have face recognition when the only good it does is to let you inside the app. And then when you go to do anything in the app you have to type in your stupid password. It is the dumbest thing I’ve ever seen in my life. And the worst thing about this app! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*