# First State Bank — user reviews > 18 indexed App Store user reviews of First State Bank by FIRST STATE BANK (OH), rated 4.80/5 from 2,071 ratings. - Source: https://appshunter.io/ios/app/first-state-bank/id6444011186/reviews - App overview in markdown: https://appshunter.io/ios/app/first-state-bank/id6444011186.md - Rating breakdown: 5★ 1,861 · 4★ 122 · 3★ 26 · 2★ 16 · 1★ 46 ## What do users think of First State Bank? Overall sentiment: neutral **Pros** - 👍 Great bank - 🚀 Deposit checks without going to the bank - 💡 Excellent service **Cons** - 🐛 App not updated, balance and transactions delayed - 🐛 App crashes, can't link accounts for transfers - 🤔 Confusing new app design **Commonly reported bugs** - App requires iOS 16.0 but many phones only support 15.8 - Card features had bugs that were later fixed **Most requested features** - Bring back old app version - Improve transaction visibility and timeliness ## Most critical reviews (10 lowest-rated) ### 1/5 — New design *2026-08-22, version 3.37.0* Not a fan of the new design. Can no longer hit submit now when doing a transfer ### 1/5 — Really!! *2026-04-25, version 3.30.2* You can’t find what you’re looking for ### 1/5 — Always Down *2026-04-17, version 3.30.2* Down for maintenance every single day in the evening when a working person needs their banking app to work ### 1/5 — terrible *2025-06-03, version 3.23.1* terrible. ### 1/5 — DON’T WASTE YOUR TIME *2024-01-23, version 3.9.0* They are trash. Worst bank ever. ### 1/5 — Terrible! *2023-07-29, version 3.4.0* I feel like updated apps should be just that, UPDATED. This app fell far behind. It’s like keeping a check register that you forgot to write down some of your transactions. Balance is days behind. Transactions are delayed. Frustrating!! ### 1/5 — This app is TERRIBLE!! *2023-04-21, version 3.1.2* I do not like this new app. I cannot see pending transactions or it shows transactions from days ago. Bring back the old app PLEASE!!! I would give this app 0 stars if I could!!! ### 1/5 — Transfers *2023-03-12* This app won’t link my accounts so I can transfer money. Also crashes ### 2/5 — Update *2026-06-10, version 3.30.2* Every night when it updates at like 6-7 and you can’t see how much money you have is absolutely crazy!! Worst part about the app is ### 2/5 — Can’t use anymore. *2024-03-27, version 3.5.0* I used this app ever since it came out. Now I can’t due to update. The update requires iOS 16.0 or later. However most older phones can only go to iOS 15.8 on updates. This makes the app completely useless. I may switch banks due to this issue. Having the app made it easy due to working odd hours when banks are closed. Very disappointed in it all. ## Most praised reviews (8 highest-rated) ### 5/5 — Love First State *2026-08-22, version 3.37.0* This is the best bank I’ve had the privilege to bank with. The people are curious, friendly, and phenomenal. Thank you for always making me feel like family! ### 5/5 — great! *2024-03-17, version 3.10.3* It’s great that I can deposit my checks without having to go directly to the bank! ### 5/5 — Excellent bank! *2023-06-05, version 3.2.0* Great service! Love the new app. ### 5/5 — Bill pay *2023-04-28, version 3.1.2* Thank you so much! So much easier 🙋‍♀️ ### 5/5 — Slow to show transactions *2023-04-03, version 3.1.0* Takes forever for transactions to show up/ go through. ### 5/5 — Great *2023-02-21, version 2.48.1* New app has had some bugs with the card features everything else has been great. The bug with the cards was fixed and I haven’t noticed anything since. Great new app compared with the old one ### 4/5 — Great bank *2024-04-05, version 3.10.3* Great bank so far. I got it when I got a new job in December, shortly got laid off and didn’t have a source of income for a few months and they still had my account open. Night not seem like a big deal. But when the same thing happened years ago , u s bank closed my account after a month! First state has been good so far! ### 2/5 — Confusing *2023-02-10, version 2.48.1* The app is a lot more confusing to use. It’s hard to see which account that I’m in the pool the transactions for it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*