# First Travel Solutions — user reviews

> 13 indexed App Store user reviews of First Travel Solutions by Rise Digital Media Limited.

- Source: https://appshunter.io/ios/app/first-travel-solutions/id1578725421/reviews
- App overview in markdown: https://appshunter.io/ios/app/first-travel-solutions/id1578725421.md

## Newest reviews (2 of 13)

### 1/5 — Useless

*2021-12-15, version 4.15*

Couldn't log in despite everything being correct.

### 1/5 — Won’t let me log in

*2021-12-12, version 4.15*

Won’t let me log in, say I’m already registered when I try to register, so I try to log in and then it says wrong password so I reset the password try again and it still won’t work 😠

## Most critical reviews (10 lowest-rated)

### 1/5 — Most frustrating app

*2025-08-07, version 4.45*

This is by far the most frustrating bus booking app I’ve ever used. I genuinely don’t understand the need for such excessive security measures for a £2 bus ticket. On my way back to work, my phone battery died — and there was no option to send the ticket to my email or take a screenshot. The app only works with an active internet connection, which is extremely inconvenient.

To make things worse, tickets must be activated before travel and expire within 1 hour and 30 minutes. I’ve used many other bus apps, and none have been this restrictive or poorly thought out.

Additionally, on board, the bus windows are always open, leaving passengers freezing. I’m not even asking for heating — but closing the windows should be basic common sense, especially in colder weather.

This whole experience has been unnecessarily difficult and uncomfortable. A serious review of both the app functionality and passenger comfort is needed.

### 1/5 — Useless app and service

*2024-12-24, version 4.45*

App crashes constantly, needs Wi-Fi but bus Wi-Fi doesn’t work. Buses cancelled with no notification or just don’t turn up.
Just the worst.

### 1/5 — Maa yadana

*2024-09-06, version 4.45*

Penchod haram haram

### 1/5 — Not work

*2024-06-04, version 4.45*

It’s not work effectively. I cannot doing anything else such as login, get ticket etc.

### 1/5 — Yamboy

*2024-03-10, version 4.41*

Need Wi-Fi in order to use app,an yes I know every bus app does taht but I shouldn’t have to use my data to access the ticket I already bought an most bus apps allow the person to access there ticket without using there data when they already bought the ticket an this is an issue

### 1/5 — The worst app

*2023-11-20, version 4.41*

When we buy a ticket, they deduct money from the account and has to wait for ages to loading. 
I do understand sometimes there are technical issues can occur but some drivers are unprofessional and they don't understand. When we say that there is an issue in the app they don't believe and asking to solve the issue by ourselves. Deserves only one star.

### 1/5 — Worst ever!

*2023-02-18, version 4.27*

The bus broke down again on its way to Newport. It is cold on the bus. It is not the first time this has happened. Me and my work colleagues have to wait for more than 2 hours in the morning after a long night at work for recovery. The bus driver is very unprofessional. Instead of calming us down with answers, he is screaming. A very bad experience with this company again!!!!

### 1/5 — ...

*2022-10-31, version 4.27*

makes it as confusing as can be to use a bus loll

### 1/5 — One star is even generous

*2022-02-20, version 4.17*

First I was expecting a working app but it is crashing like every 5 mins (13 pro 256gb). Second at the login it cant use keychain wich is pain in the bottom. Third you can not see the route of any kind whatsoever. Drops you at Rome, It for whatever reason.

### 1/5 — Absolute rubbish

*2022-01-03, version 4.17*

We are being forced to use this app to pay for our bus travel while working at Amazon. This app is terrible and 1 generous, it deserves -2 stars.

## Most praised reviews (1 highest-rated)

### 5/5 — Good App

*2024-11-06, version 4.45*

Very economical

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*