# First United Bank (TX) — user reviews > 83 indexed App Store user reviews of First United Bank (TX) by FIRST UNITED BANK (TEXAS), rated 4.70/5 from 816 ratings. - Source: https://appshunter.io/ios/app/first-united-bank-tx/id824652836/reviews - App overview in markdown: https://appshunter.io/ios/app/first-united-bank-tx/id824652836.md - Rating breakdown: 5★ 698 · 4★ 59 · 3★ 20 · 2★ 14 · 1★ 25 ## What do users think of First United Bank (TX)? Overall sentiment: positive **Pros** - 👍 Easy to use and navigate - 💰 Convenient mobile check deposits - 👁️ View account balance anytime - 🔒 Secure card management features - ⚡ Fast account loading - 💡 Integrated financial management tools - 🎯 Multiple useful features in one app - 😊 Excellent customer service - 🏦 Reliable banking institution - ✨ Recent app update improvements **Cons** - 🐛 Frequent app crashes - ⏱️ Slow loading times - 🔐 Login issues and lockouts - 📱 Mobile deposit camera problems - 🐛 Zelle feature unreliable - 📊 Limited transaction detail display - ⚠️ App compatibility issues after phone updates - 🔄 FaceID not persistent between sessions **Commonly reported bugs** - App crashes when opening or during use - Mobile deposit feature crashes when taking check photos - Login authentication failures despite correct credentials - Zelle integration not functioning properly - App freezes and becomes unresponsive - Camera feature malfunction for deposits - FaceID requires password re-entry after app closure - App incompatibility after phone OS updates - Slow loading times even with strong connection **Most requested features** - Ability to temporarily disable/enable debit card from app - Increase mobile deposit limits for commercial accounts - One-time purchase limit increase option - Check register for uncleared checks in money management tool - Apple Pay support - Full transaction description visibility - Improved app performance and stability ## Newest reviews (18 of 83) ### 4/5 — Review *2026-07-23, version 10.0.260500* Friendly and knowledgeable employees. App is easy to navigate. ### 5/5 — Lifetime Customer *2026-07-22, version 10.0.260500* First United Bank sets the bar high. Great bank, great people. We’ve been customers for 20 years. ### 5/5 — Best customer service *2026-07-21, version 10.0.260500* We have banked with 1st United for years. They are always so nice and ready to help if you are in need. ### 5/5 — First United *2026-06-16, version 10.0.260100* I enjoy this app because it gives me a quick overview of my accounts and I can use it easily. ### 5/5 — Easy to use *2026-04-17, version 10.0.260100* Current customer ### 4/5 — Gets the job done *2026-04-15, version 10.0.260100* Works great ### 5/5 — Perfect *2026-03-26, version 10.0.260100* Excellent ### 4/5 — It’s good like lt *2026-03-23, version 10.0.260100* Hate torgets ### 5/5 — User *2026-03-12, version 10.0.260100* Always works sometimes slow loading ### 5/5 — Awesome app *2026-03-11, version 10.0.260100* Love this app! So easy to use! ### 5/5 — Great app *2026-03-04, version 10.0.260100* Easy to use ### 5/5 — Reva *2026-03-03, version 10.0.260100* It’s been a blessing to our family ### 3/5 — Review *2026-03-02, version 10.0.260100* Zelle doesn’t work as it should. Sometimes the app won’t even let me login. ### 5/5 — Works well *2026-03-02, version 10.0.260100* App works ### 5/5 — Useful *2026-02-27, version 10.0.260100* I like being able to see my balance anytime, and being able to turn off my card. ### 5/5 — Bank App *2026-02-27, version 10.0.260100* First United ### 5/5 — Great Service *2026-02-27, version 10.0.260100* Great Service ### 4/5 — Thumbs up *2026-02-19, version 10.0.260100* Very happy with First United! Friendly people and app is easy to use. ## Most critical reviews (10 lowest-rated) ### 1/5 — App is terrible *2026-02-23, version 10.0.260100* This app is the worst bank app I have ever used. I get locked out nearly every time I log in. Get with the times and get an updated app. ### 1/5 — Bad bad bad *2022-10-05, version 9.3.5724* After enrolling to zelle from the app, few days later can’t find zelle in the app anymore ### 1/5 — App Won’t Remember FaceID *2021-09-15, version 9.0.5710* Every time you close out of the app, you have to re-validate FaceID. No point in adding the feature if you have to enter your password anyway. ### 1/5 — Bad App *2021-02-04, version 8.0.1* Probably one of the worst bank apps out there. Never updated and has so many bugs. ### 1/5 — Doesn’t work *2020-12-08, version 8.0.1* Ever since I updated my phone it won’t open ### 1/5 — Worst App Ever *2020-09-21* I may switch to a different bank just because of how awful this app is. Half of the time when I open it, it takes up to three minutes (!!!) to even load up. The other half of the time it just force closes itself. Mobile depositing is virtually impossible with this app, unless you want to attempt the deposit four or more times. I’ve banked at other places and used fantastic apps; I don’t know why First United can’t figure it out. ### 1/5 — Junk *2014-03-18, version 3.2* Doesn't even work. Just open and crashes. ### 2/5 — New update not as user friendly *2026-07-27, version 10.0.260500* They just updated this app to “have a better digital banking experience “. However, one major issue is now you can’t manage your actual debit card if you lose it or it gets stolen. I have had to temporarily inactivate my card before because I lost it. Once I found it, I as able to reactivate it and didn’t have to get a new card, call, or physically go to the bank to do this. I can’t find this option ANYWHERE in this app version. Fix It!!!!! ### 2/5 — Love it *2025-06-09, version 10.0.5912* Love it ### 2/5 — New update not as user friendly *2021-10-01* They just updated this app to “have a better digital banking experience “. However, one major issue is now you can’t manage your actual debit card if you lose it or it gets stolen. I have had to temporarily inactivate my card before because I lost it. Once I found it, I as able to reactivate it and didn’t have to get a new card, call, or physically go to the bank to do this. I can’t find this option ANYWHERE in this app version. Fix It!!!!! ## Most praised reviews (10 highest-rated) ### 5/5 — Rate *2026-08-05, version 10.0.260500* Excellent ### 5/5 — Great Service *2026-07-30, version 10.0.260500* Great Service ### 5/5 — Ralls First United Bank *2026-07-28, version 10.0.260500* Awesome ### 5/5 — Great Bank *2026-07-27, version 10.0.260500* Great bank and great on-line resource. ### 5/5 — Dreamland cemetery Manager *2026-07-25, version 10.0.260500* This is an app which does many operations and is simple to use. John B-Thanks ### 5/5 — Simply. The BEST. *2026-07-24, version 10.0.260500* As a customer for 10 years at FUB I could not be more pleased with this bank, its employees and its service. I’ve NEVER had a single negative experience. ### 5/5 — Love my bank ! *2026-07-23, version 10.0.260500* Very helpful! Always friendly! Get everything financial i need there! They go above and beyond!! ### 5/5 — Reva *2026-07-23, version 10.0.260500* It’s been a blessing to our family ### 5/5 — User Friendly *2026-07-22, version 10.0.260500* Very User Friendly! ### 5/5 — First United Bank *2026-07-22, version 10.0.260500* App is easy to use --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*