# First1Bank — user reviews

> 16 indexed App Store user reviews of First1Bank by First1Bank, rated 3.30/5 from 31 ratings.

- Source: https://appshunter.io/ios/app/first1bank/id1210034126/reviews
- App overview in markdown: https://appshunter.io/ios/app/first1bank/id1210034126.md
- Rating breakdown: 5★ 13 · 4★ 3 · 3★ 5 · 2★ 0 · 1★ 10

## Most critical reviews (10 lowest-rated)

### 1/5 — Terrible

*2026-02-22, version 2.31.331*

Poor excuse for a banking app, I've never used a banking app with so many glitches and constant errors

### 1/5 — Face ID and quick balance issues.

*2026-01-21, version 2.31.331*

The updated version of the app no longer shows your quick balance, only a blank white screen( after making sure it’s turned on as well as biometrics)  and my Face ID is not working. This issue has been consistent on 4 different phones. Samsung galaxy, iPhone XR, iPhone 14, and iPhone 16. Quick balance has had an issue ever since the app update. The new app format, even the colors-feels older than the previous version.

### 1/5 — Update please

*2025-10-28, version 2.29.19*

I can’t get into my account anymore after recent update

### 1/5 — Update

*2025-10-27, version 2.29.19*

Y’all updated the app and now it’s down. Yall need to invest into new developers, asap.

### 1/5 — Card lock/unlcok

*2025-10-26, version 2.29.19*

After the update, it no longer lets you use Face ID, even when allowed on the app settings. The unlock and lock card option is no longer available.

### 1/5 — App Freezes

*2025-09-26*

Please update to make it compatible for IOS26, every time I try to transfer money from accounts it freezes.

**Developer response:** Mr.Amaro956, thank you for taking the time to voice your concerns. We are currently working on an app update, and once it is finalized, it will be released immediately. We appreciate your understanding.

### 1/5 — i’m very unhappy

*2023-01-23*

i’ve been using the app great for months now all of a sudden no mobile deposits will go through. once i take a picture the app glitches and takes me to my phones home screen. hope my checks don’t go bad because there no first 1 bank near me. please fix your mobile deposit

**Developer response:** KATorres19, we’re so sorry for the inconvenience! Mobile deposits should go through, and the app shouldn't crash after our latest updates. If not, please reach out to us so we can look into it right away. 866-319-4093. Thank you! 💚

### 1/5 — Doesn’t work on iOS 16

*2022-10-20, version 2.22.323*

App will just close when you try to log in with the new iPhone 14 running iOS 16.

### 1/5 — No face ID

*2020-04-01, version 2.13.314*

What happened to Face ID? It was working until lasted update! 👎

### 3/5 — Login fail

*2025-10-28, version 2.29.19*

It’s not letting me login, I’ll even login on the website on my laptop… same password same username and I’m able to gain access.

## Most praised reviews (6 highest-rated)

### 5/5 — Great!

*2024-11-15, version 2.27.326*

You can mobile deposit checks and also set an alert for whenever your card gets used.

### 5/5 — App slaps no cappin

*2023-06-28, version 2.24.326*

This app is great. I was recommended the app from Daniel Avila. Great dude. I’ll invite him to the next barbecue

### 5/5 — Not to bad

*2019-12-10, version 2.3.219*

I haven’t got any problems yet in the pass 2 years using the app

### 3/5 — completely does not work after ios 26 update

*2025-10-10, version 2.28.328*

pleasee release the update i cannot get into my account 💔

### 3/5 — Freezes after IOS 26

*2025-10-08, version 2.28.328*

Basically useless after the iOS 26 update. Freezes as soon as you go look at anything.

### 3/5 — Update please

*2025-10-01, version 2.28.328*

Please make an update compatible with the ios 26. My app freezes any time I make money transfers.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*