# FirstBank Digital Banking App

> Digital banking app for account management, mobile deposits, payments, and transfers. (iPhone/iPad app by FIRSTBANK PUERTO RICO.)

- Source: https://appshunter.io/ios/app/firstbank-digital-banking-app/id1446785581 (this page in markdown: same URL + `.md`)
- Developer: [FIRSTBANK PUERTO RICO](https://appshunter.io/developer/585659409)
- Category: Finance
- Price: Free
- Rating: 3.66/5 from 1,481 App Store ratings · 54 written reviews indexed
- Age rating: 4+
- Requires: iOS 8.0 · 33 MB
- Languages: English, Spanish
- Released: 2019-03-24
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/firstbank-digital-banking-app/id1446785581/reviews.md

## What is FirstBank Digital Banking App?

Digital Banking experience includes tools to make your life easier. Find out how you can benefit from greater convenience today: 

• Mobile Deposit: Deposit anywhere, anytime with your mobile device.

• View your account information: Check account  balances and transactions of your deposit accounts, credit lines, loans, and more. You will also be able to view your deposits, payments, and transfers' history.

• Payments and transfers: Pay your bills, credit cards and loans. Transfer money between your accounts and other FirstBank accounts.

• Services and features: You can make stop payments, request check copies and account statements, set up travel notifications, reorder checks, cancel debit cards, request auto letters and much more. 

• Security: You can change your PIN, password, security question and answer, plus activate the Touch ID and Face ID features for added security.

 Download Digital Banking to get started.

## Key features

- Mobile check deposit
- Account balance and transaction viewing
- Bill payments and transfers
- Stop payments and check copy requests
- Debit card cancellation
- Biometric security (Touch ID/Face ID)

## What do users think of FirstBank Digital Banking App?

Overall sentiment: negative

**Pros**

- 👍 Excellent service
- 🚀 Easy and efficient
- 💡 Great app with many options

**Cons**

- 🐛 Buggy and unreliable
- 👎 Complicated and not user-friendly
- 🕰️ Slow and outdated
- 🔒 Security and login issues

**Commonly reported bugs**

- Deposit check feature not working properly
- Login and authentication problems
- Inconsistent app behavior and crashes
- Incorrect account balance and transaction data

**Most requested features**

- Add external account linking and transfers
- Improve transaction history and balance visibility
- Implement 2-factor authentication for security
- Enhance mobile check deposit functionality
- Provide more customization and notification options

## Recent user reviews (10 of 54)

All indexed reviews: https://appshunter.io/ios/app/firstbank-digital-banking-app/id1446785581/reviews.md

### 5/5 — Service with Apple

*2023-07-22*

Service with Apple is excellent I am very glad that Apple exists it is the most confident way to work with all your information you’re surely Raymond

### 1/5 — This is not good

*2023-07-07*

This app defeats the purpose of agile, timely and precise transactions between client and banking services. 

First of all, the ads and offers on the start page are unnecessary and tasteless. You need ads? Send them as a message and offer the option to disengage. 

Secondly, the app looks and works pretty much like the drop down menu of a slow computer on Windows 97. I know for a fact that most programmers were not even born on those times, still they have managed to repeat such unremarkable feat. 

I connected PayPal to my account. Other banks post the transfers immediately, but not here. I posted a transfer two days ago and it is still pending payment. 

Out of kindness , I won’t continue. Honestly, you should seriously consider to invest on an app designer that delivers.

### 5/5 — Service with Apple

*2023-06-23*

Service with Apple is excellent I am very glad that Apple exists it is the most confident way to work with all your information you’re surely Raymond

### 2/5 — Digital banking app

*2023-06-14*

I would like to do more with the app such as - swipe to view account balances (quick view) without logging in - be able to add or link an external account and transfer between accounts - view at least 6 months if transactions history for each account - I would like the option to view or hide account details to include full routing and account number

**Developer response:** Hello. Is there any specific issue with the current version of the app? We'd like to assist you.

### 1/5 — Trash

*2023-01-14, version App para iOS 1.17.0*

As trash as the bank itself. I closed my checking account, credit card and hopefully soon I will be done with my car leasing. The app is garbage. These people are banking in 1999. On top of that service is horrible. They make simple transactions extremely complicated. Closing a credit card took 4 phone calls and a branch visit, and God forbid you need to buy a "marbete" for your leased car. Always stressful. This financial institution should close forever.

### 5/5 — First bank

*2022-11-11, version App para iOS 1.17.0*

I just opened account with first bank. I’m pretty satisfied with it. I’m just trying to figure out how I can get notifications of debits and credits via text messages. Like other banks do. I will call bank or visit to find out. But otherwise very good bank. Very good options.

### 3/5 — Transfer

*2022-09-23, version 1.16.0*

I’m having issues transferring between accounts in the same back. Please fix.

### 1/5 — Worst experience

*2022-08-20, version 1.15.0*

This app format is terrible. Simple things like payment due date doesn’t appear which is of course on purpose! Also getting access to and updating source of payment is very difficult.

### 1/5 — Basic Functionality not Present

*2022-05-14, version 1.14.0*

This app runs absurdly slow and is not capable of performing basic functions such as setting a payment date for a credit card. Whenever I log in I get an email saying there’s a duplicate session. Whenever I make a payment I get two emails with the same information. All in all it is very apparent that the developers were not given sufficient budget to build something truly competent.

### 2/5 — Digital banking app

*2022-05-13, version 1.14.0*

I would like to do more with the app such as
- swipe to view account balances (quick view) without logging in 
- be able to add or link an external account and transfer between accounts 
- view at least  6 months if transactions history for each account 
- I would like the option to view or hide account details to include full routing and account number

## Frequently asked questions about FirstBank Digital Banking App

### What can I do with the FirstBank Digital Banking App?

The app allows you to deposit checks from anywhere using your mobile device, view your account balances and transaction history for various account types, and make payments or transfer money between your accounts and other FirstBank accounts. It also offers services like stop payments and check reordering.

### Is the FirstBank Digital Banking App free to use?

Yes, the app is free to download and use. There are no charges mentioned for using the core digital banking features provided within the application.

### How secure is the FirstBank Digital Banking App?

The app prioritizes security by allowing you to change your PIN, password, and security questions. It also supports biometric authentication like Touch ID and Face ID for enhanced login security.

### What are the main benefits of using this app?

The primary benefits include greater convenience in managing your finances, such as depositing checks remotely and performing transactions anytime, anywhere. It also provides easy access to account information and various banking services.

## Version history (last 2 releases)

### 1.18.0 — 2023-02-28

This update includes:
Minor bug fixes to Auto Letters service and Credit Card payment notifications.

### App para iOS 1.17.0 — 2022-10-13

This update includes:
Minor bug fixes to Auto Letters service and Credit Card payment notifications.

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## More apps by FIRSTBANK PUERTO RICO

- [Business Digital Banking](https://appshunter.io/ios/app/business-digital-banking/id1532264721)
- [FirstBank Tu Banca Digital App](https://appshunter.io/ios/app/firstbank-tu-banca-digital-app/id6443725978)

All apps by FIRSTBANK PUERTO RICO: https://appshunter.io/developer/585659409

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
