# FirstBank Ghana Mobile App — user reviews

> 13 indexed App Store user reviews of FirstBank Ghana Mobile App by First Bank of Nigeria Limited, rated 2.70/5 from 46 ratings.

- Source: https://appshunter.io/ios/app/firstbank-ghana-mobile-app/id1558479443/reviews
- App overview in markdown: https://appshunter.io/ios/app/firstbank-ghana-mobile-app/id1558479443.md
- Rating breakdown: 5★ 15 · 4★ 3 · 3★ 3 · 2★ 2 · 1★ 23

## Most critical reviews (10 lowest-rated)

### 1/5 — The app is total “trash”

*2025-11-30*

I’ve been trying to register with the mobile app. I had to generate OTP several times which ended in failures(unable to use my device to register, etc). A whole lot of time wasting efforts. Fix your app. It’s pathetic.

### 1/5 — Terrible!!

*2025-04-12*

Worst I’ve seen

### 1/5 — Fix it

*2025-04-05*

Why are they saying “sorry you cannot resume onboarding with a new device” why?…. Can’t I change my phone again

### 1/5 — UNABLE TO SIGN IN

*2024-05-30*

For the past 3 months I haven’t been able to sign into the app because of I don’t receive any OTP

### 1/5 — New device

*2024-04-13*

Why is the app saying the device is not attached to my profile so I can’t login in. And when I try logging in to the security question is asking for my girlfriend’s name while I didn’t setup a security as such

### 1/5 — Useless bank and app

*2024-04-10*

Useless app. Can’t login anymore after I login with the right password

### 1/5 — FBN app

*2024-01-08*

Can’t log into my account.. because it’s says new device delected .. you have the maximum device limit allowed … and I would want know why is like that

### 2/5 — GOOD START BUT IM DISAPPOINTED

*2021-10-09*

I have been waiting for the first bank Ghana app for years and now it's finally here but it's lacking huge feature which is opening account within the app.It takes you through the process alright then finally it tells you the account cannot be opened.very sad!

### 3/5 — NEW DEVICE DETECTED

*2024-02-02*

So no one is going to explain and show how to fix this problem of why they keep on saying new device detected

### 3/5 — Fix

*2022-03-02*

“New device detected. You have reach the
maximun device limit allowed”

This what the app tells me , how do I fix this

## Most praised reviews (3 highest-rated)

### 5/5 — Couldn’t register

*2024-10-29*

The app is terrible. I tried for so many days to register with my existing account but the app kept saying device mismatch.

### 4/5 — Crash ALOT

*2026-04-15*

The app is very resourceful and user friendly, and when it works, it provides a smooth experience. However, it crashes frequently. There are times when it will not open at all, and other times when transactions go through without being deducted immediately, which can later result in unexpected overdraft charges. I have also received notifications about password changes that I did not initiate, and there are moments when the app simply does not function, causing delays in scheduled transactions.

Overall, it is not a bad app, and its ease of use is a strong advantage. I am giving it four stars because it is user friendly, but there is a clear need to improve stability and fix these recurring issues.

### 4/5 — GOOD START BUT IM DISAPPOINTED

*2025-11-08*

The app practically works fine now but still more room for improvement.especially the ability to add another account to your profile etc

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*