# FirstClub: Quality in minutes — user reviews > 35 indexed App Store user reviews of FirstClub by FirstClub Technologies Private Limited, rated 4.70/5 from 58 ratings. - Source: https://appshunter.io/ios/app/firstclub-quality-in-minutes/id6744534743/reviews - App overview in markdown: https://appshunter.io/ios/app/firstclub-quality-in-minutes/id6744534743.md - Rating breakdown: 5★ 53 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 4 ## Newest reviews (13 of 35) ### 3/5 — Disappointing… another shiny app full of promises *2026-05-28* Disappointing experience. Bag returns rejected at pickup despite the app explicitly saying otherwise. Coffee beans delivered were from October 25th, old and visibly damaged. The refund process makes you initiate a chat, do the handoff, and then come back 2 hours later to follow up again, as if fixing their mistake is your job. Flashy UI, but the actual service has the same problems as every other quick commerce app. Needs serious work before it earns the premium positioning. **Developer response:** We're sorry for the inconvenience caused. We understand your concerns regarding the bag return, coffee bean quality, and refund experience. Please email support@firstclub.co.in so we can resolve this immediately and address these issues with our team. ### 3/5 — It's just another grocery app all marketing gimmick Don't fall for it!!!! *2026-05-25* So I started ordering from FirstClub because I believed they sold genuine, premium quality fruits. Initially, everything was good but then I started receiving rotten mangoes despite paying premium prices. That’s when I realized it was more of a gimmick to attract customers and build a customer base. The same goes for the tender coconuts they charge significantly more than the market price and honestly, customers don’t mind paying extra if the quality justifies it. Even if a business wants to make higher profits, that’s understandable. But the moment the quality starts deteriorating, it becomes a breach of customer trust and that’s the most disappointing part. **Developer response:** Hi, we hear your concern and we understand how disappointing this experience must have been. Please share your concern with us at support@firstclub.co.in, and our team will look into this for you. ### 4/5 — Best quality products *2026-05-10* I am a regular customer of Firstclub. I am happy that they are consistently maintaining the quality of products. Any issues on product quality or any product related query is swiftly actioned and solved. My feedback to Firstclub is pls maintain consistency and quality as your top most priority. We have seen lot of startup’s who entered market with an objective of providing quality products but over the years giving up their very main purpose. Hence loosing trust. Pls do not deviate and stick on to your core values of serving clean products. All the best! **Developer response:** Hi Madhavi, thank you for your trust and thoughtful feedback. We truly value your support and remain committed to maintaining consistent quality and clean products as our core priority. ### 2/5 — Not everything they have can be trusted *2026-05-01* So, apart from vegetables and a few perishable items like buttermilk, it looks like their diligence has left the chat. I was so happy knowing there that finally, we have a platform that is better than the others. But unfortunately, they are slowly turning towards the same direction. Ordered a fruit and it had small worms which was difficult to catch. An expired packet of paneer was delivered which fortunately caught my eyes while checking the price. Would have never deliberately checked the expiry due to the trust that I had on the brand. And to top it all, the rice I ordered, the grains in it were sticking with each other indicating an infestation. Again, not everything happened in one go. The vegetables I believe are fresh (can’t guarantee) but rest of it, you all carefully check before consuming. ### 3/5 — Your products are high quality and I appreciate the overall service. However, the delivery process n *2026-03-11* The delivery staff should receive proper training on hygiene. Today, while handing over my order, the delivery person kept other delivery bags on the ground very close to dirty slippers and an unhygienic area. When I pointed it out and asked why he was doing that, he replied that it was not my bag and it was for other deliveries. This kind of handling is not acceptable, especially when it involves food or consumable products. Even if the bag is meant for another customer, it should still be handled in a clean and hygienic way. Please ensure that delivery staff are trained to maintain proper hygiene during the delivery process. ### 5/5 — Finally, a Platform That Focuses on Quality *2026-03-11* Nowadays most quick delivery apps focus so much on speed that the quality of fruits and vegetables often gets ignored. What I like about FirstClub is that they still focus on quality. The fruits and vegetables are fresh and well selected, and the quality has been consistent. It gives peace of mind because you can place an order without worrying about what will arrive. Honestly, this kind of reliability was really needed. ### 5/5 — In short its “adipoli” *2026-03-06* I’m a sucker for quality, and First Club is delivering it in spades. The delivery experience is smooth, and as a designer, I deeply appreciate the attention to detail in the branding (the bags and delivery guy’s shirts look great!). The only downside is the limited selection beyond food. When I need to bundle orders with household items like batteries or medicine, I’m forced to use other apps. I’d love to see this expand into a one stop shop for high quality essentials! Thanks for bringing this app to us! ❤️ ### 5/5 — Great quality *2026-03-04* Honestly, when the app was new. I thought it was just another delivery app, but after the first few trials, I realized the quality of the fruits and veggies were way superior to what’s available anywhere else. Also there are so many other brands that we usually used to just order directly from their sites, which are all now available here. Very convenient! Highly recommended! ### 5/5 — Excellent produce, prompt service *2026-02-28, version 2.0.73* Great quality of fresh vegetables, fruits are fresh and well packaged. ### 4/5 — Good products but confusing app *2026-02-28* The app looks really clean but dig a little deeper, you find quite a lot of features not functioning properly. Product discovery is messy. There are a lot of products they offer but really hard to find them. They show a lot of cool banner showcasing brands, but nothing happens when you tap on them. Some products are not categorized properly and the search is finicky. It’s almost like you just need to know exactly what you want if you have to order from here. But for the products themselves are of good quality, which is a relief. And was never in the position to interact with their customer service, can’t comment on that. It’s just that the app has a looong way to go before I can start trusting it as my go-to for delivery. ### 5/5 — Love it! *2026-02-21* I have used First Club a couple of times now and have been quite satisfied with the quality of the products they sell. I am always interested in finding products that I can trust for me and my family. And First Club has curated such brands on their platform which has really simplified my work! I see some brands that i used to use basis research and experience and they are all there on the platform which is quite reassuring. Thanks for building this! More power to your team and wishing you continued scale and success. ### 5/5 — Top quality products delivered *2026-02-19* Tried Firstclub and was pleasantly surprised to see the top quality of the products delivered when compared to all other quick delivery apps. The quality of the product is excellent. Will definitely be a long-term customer of Firstclub as long as they continue delivering quality products. I hope they continue to do what they’re doing now while scaling their business and hope the quality doesn’t dip as business scales which usually is the case with most companies. Wishing all the best to Firstclub and its team. ### 5/5 — Excellent Application *2026-02-07* FirstClub is an excellent application that truly stands out for its quality and reliability. The platform offers a wide range of high-quality products, all of which appear to be authentic and sourced from authorized sellers, which builds strong trust and confidence as a user. The application UI is clean, modern, and very user-friendly. Navigation is smooth, product discovery is easy, and the overall design makes the shopping experience enjoyable and hassle-free. The categorization, search functionality, and product details are well structured, making it simple to make informed purchasing decisions. Overall, FirstClub delivers a premium shopping experience. ## Most critical reviews (10 lowest-rated) ### 1/5 — Definitely not ordering from here again *2026-08-26* My first order from First Club was honestly great the packaging was proper, the products were fresh, and the pomegranates were large and good quality. That experience made me trust the app enough to place a second order. Unfortunately, the second order was a completely different experience. The walnut box arrived with the seal broken and the packaging completely open, which is honestly concerning because how do I know the product hasn’t been tampered with or replaced? Even worse, I ordered pomegranates again. In my first order, they were large and good quality. In the second order, they were literally almost half the size, despite me paying around ₹200 for them. The difference in quality was shocking. What bothers me most is that the first order gives you confidence in the brand, and once you trust them enough to order again, the quality and packaging suddenly drop. It genuinely feels misleading. Very disappointed with my second experience. I would think twice before trusting First Club with another order. **Developer response:** Hi, we hear you. Please do share your concern with us at support@firstclub.co.in, and our team will look into this for you. ### 1/5 — It’s a joke *2026-07-29* While their store is right on the same street still my address is still not serviceable **Developer response:** Hi, we hear you. Please do share your concern with us at support@firstclub.co.in, and our team will look into this for you. ### 1/5 — Worst service ever *2026-07-26* I placed an order and completed the payment, but the order was never actually placed. When I reached out to customer service, I was told the refund would take 3–4 working days. I don't understand why I should have to wait for my own money back when there are other grocery platforms I could easily use instead. This was my first order with First Club, and it's been a truly disappointing experience. You see a fancy name and slick packaging and think it'll be a good experience — but this will make you realize otherwise, the worst way possible. I would not recommend this service for future purchases. The customer support only offers apologies without actually resolving the issue. **Developer response:** Hi, we're sorry that your first experience with FirstClub wasn't the one we strive to deliver. The 3–4 working day timeline is determined by the banking partner's processing time. We appreciate your patience and understanding on this matter. ### 1/5 — Disappointing… another shiny app full of promises *2026-07-12* Quite the sad experience. Rotten blueberries in 2.1 days, but 48 hour window to return. Endless long calls with customer service doing a run around. Worms in mangoes 4 times now, maybe more. Mango milk product that goes bad in 15 hours. Curdles almost each time. Customer service spends hours on calls asking things like how we store our items, as if it isn’t obviously the fridge. Very sad for a company claiming to audit orders before shipping and having overall good service. Bag returns rejected at pickup despite the app explicitly saying otherwise. Coffee beans delivered were from October 25th, old and visibly damaged. The refund process makes you initiate a chat, do the handoff, and then come back 2 hours later to follow up again, as if fixing their mistake is your job. Flashy UI, but the actual service has the same problems as every other quick commerce app. Needs serious work before it earns the premium positioning. **Developer response:** Hi, we're sorry to hear about your experience. This is certainly not the experience we want for our customers. We'd like to investigate each of the concerns you've raised in detail. Please write to us at support@firstclub.co.in with your order details, and our team will look into this thoroughly. ### 1/5 — Good products worst service *2026-06-01* The have good collection of healthy products that’s the inly thing saving them. There service is horrible the customer service will never listen to your concerns and will never provide you any meaningful solutions even after multiple escalation. I took the milk subscription and every morning i have to follow up and every morning i have to deal with their horrible customer executives who never listen and keep giving lame reasons for the missed delivery. Eventually i have to place the regular order. All my mornings are ruined because of the horrible customer service. Their fresh produce also was better earlier now its similar to what other apps have. Infact Swiggy has better fresh produce in my area than FC. If Swiggy has the same collection of items i am never ordering from these guys again **Developer response:** Thank you for your feedback. We're sorry to hear about your experience with our milk subscription, customer support, and product quality. Please email support@firstclub.co.in so we can look into this and resolve it. ### 1/5 — Extremely disappointing experience. *2026-05-30* The app kept showing a delivery time of “7 minutes away” for over 1 hour with no accurate updates. Customers should not be misled with unrealistic delivery estimates. There was no clear communication about the delay, and customer support was not helpful in providing a reliable status update. If the order is delayed, the app should display the actual expected delivery time instead of repeatedly showing the same inaccurate estimate. This level of service is frustrating and unacceptable. I will think twice before using this app again. **Developer response:** We apologize for the delay and the lack of accurate updates. Thank you for bringing this to our attention. Please reach out to support@firstclub.co.in with your order details, and our team will investigate and assist you promptly. ### 1/5 — Worst grocery app. Pathetic subscription model *2026-05-02* I am using subscription model from last 3 months and never have been there a case when one week went smoothly without me spending precious minutes of early morning in trying to resolve the issue. Customer care is super slow. Sometimes feel like they are still operating on registers and need to check details from physical copies. It takes that much of a time to respond. Accounting systems are messed up. Unnecessary added layer of locking money in subscription. Not considering the spent money in subscription model as part of spending eligible for gifts. It’s like nobody is putting in effort to think through the process while making decisions and work on the loop holes of the superficial decisions taken. Not at all smooth when compared to blinkit. The only pros left are premium products and first club prop products like juices bowls etc. if anyone else replicates, I’ll be happy to move on. Work on your pain points otherwise all the money burnt to create stickiness will be a waste. ### 1/5 — Forced updates *2026-01-04* The developers don’t let you use the app if there is a pending update. This is poor user experience as the previous version works fine. The user should be allowed to update at their convenience rather than be forced into it when they their priority is to place a grocery order. They also keep asking for location every time the user opens the app even the user has declined the location access already. It’s ridiculous because you don’t have to be at the location to place an order and can always give a precise enough address. ### 1/5 — Dissatisfied *2025-12-25* I noticed what appears to be a very concerning and misleading pricing practice by FirstClub. On the app, strawberries are listed at ₹145 for 160–200 grams. I ordered two boxes expecting the quantity to fall within that range. However, one box weighed 200 grams while the other was only 160 grams, yet both were charged the same price of ₹145. I do not understand how a 40-gram difference in product can be justified at the same price. On closer inspection, the issue is even more troubling. In the box labeled as 160 grams, the actual strawberries weighed only 150 grams, while the packaging itself weighed 12 grams. This effectively means customers are paying for the box as if it were part of the fruit weight. Attaching images for reference. If the listed weight includes packaging, that should be clearly disclosed. Otherwise, this feels misleading—customers are paying for fresh fruit but receiving less product than advertised. I would appreciate clarity and accountability on this matter. ### 1/5 — Worst than the worst grocery delivery apps in the world *2025-11-01* I ordered 17 items from bangalore team and they sent me 14 items- promised some dry fruits hamper as Dey launched it today- when delivery boy came , I kept it without checking as I was busy in household work-after half hour when I checked - costly sardough bread was missing , green capsicum/yellow capsicum/ red capsicum was missing which implies that they are stealing money from customers from day one bang on to make profits from middle class families like mine who are a trying to make ends meet in a costly city like bangalore , otherwise why would they choose the costly items to be kept back in the warehouse ??? Things to be pondered upon guys - All that glitters is not gold always-think before you install an app and trust strangers who have no emotions for middle class families who wanted to buy some exotic bread and exotic veggies - who is at fault - the warehouse manager or picker or packer or delivery boy or HR team who hired them or the founders - I think all - corruption stars from bottom to top or top to bottom - we don’t know what are the ethics of this so called company named as FirstClub- do they get all their funds from any clubbing company ? Not sure - most mods spoiler they sent free dry fruits hamper to everyone in my apartment other than me - so this comes under racial discrimination act - I don’t know what more policies they are having - I was the first target rather victim - we don’t know how many of you will be affected - so stay alert of companies like this because it’s our hard earned money but BAU for them means business as usual for them to empty the pockets of middle class families like us - already we have to give GST and now this king of lapses and corruption and racism in the system - THIS IS A COMPLETE NO FOR ALL MIDDLE CLASS FAMILIES IN BANGALORE- don’t get trapped by their calls , free hampers - ZEPTO , INSTAMART, BIGBASKET and BLINKIT are far far better than this company. Last but not the least - STAY SAFE , STAY ALERT **Developer response:** We are sorry you felt this way. Your feedback matters, and we want to make things right by you. Please reach out to us at +91 7411454555 so we can look into this further. ## Most praised reviews (10 highest-rated) ### 5/5 — Variety and ease *2026-08-29* The healthy variety of foods is worth trying. It’s also easy and intuitive to order. **Developer response:** Thank you for sharing this. we’re so glad you’re enjoying the variety and ease of ordering. At FirstClub, we put a lot of thought into the quality of what we bring to your kitchen, and it’s wonderful to know that care comes through in your experience. ### 5/5 — Trustable *2026-08-09* Health should always be a priority, no matter where we live or which country we’re in. But in our country, food adulteration and misleading claims are everywhere. Even doctors’ children are consuming the same products—we’re all part of the same system, and completely avoiding it is almost impossible. That’s why I really appreciate what FirstClub is trying to do. If they’re actually lab-testing products and making sure what they claim is genuinely what we’re getting, that kind of authentication is extremely important. We may not be able to change the entire system, but at least having an option that gives us more transparency about what we eat is a step in the right direction. **Developer response:** Hi, we truly appreciate your support and trust in FirstClub. ### 5/5 — Perfect welcome experience! *2026-07-04* Thank you for such a joyful experience! A friend recommended the First Club app to me because I was looking for truly fresh fruits and vegetables—something that feels entirely missing from most delivery apps today. The app itself is seamless and perfect; I ordered in just a few clicks and had the best quality fresh produce delivered right to my doorstep today, perfectly on time. I was also pleasantly surprised to receive a "birthday bag" packed with lovely welcome goodies! Massive congratulations to the founder and the entire team for creating such an amazing experience and celebrating your one-year milestone. Keep up the positive vibes and the joy you are spreading! **Developer response:** Thank you so much for your wonderful feedback! We're delighted you loved the experience. Here's to many more fresh and joyful deliveries! ### 5/5 — First impressions *2026-07-04* I’ve been really impressed with First Club. What I love most is their carefully curated selection of premium brands that focus on quality rather than just offering endless choices. It’s also refreshing to find healthier products that don’t rely on ingredients like palm oil, making it much easier to shop for my family without having to spend so much time reading every label. The quality is excellent, and the entire shopping experience has been smooth and reliable. If you’re looking for premium, healthier grocery options and great service, I highly recommend First Club. It’s become my go-to grocery delivery app. **Developer response:** Thank you so much for sharing this thoughtful feedback! We’re truly glad to hear that you appreciate our curated selection and the focus on quality and healthier choices. ### 5/5 — Excellent Application *2026-07-03* FirstClub is an excellent application that truly stands out for its quality and reliability. The platform offers a wide range of high-quality products, all of which appear to be authentic and sourced from authorized sellers, which builds strong trust and confidence as a user. The application UI is clean, modern, and very user-friendly. Navigation is smooth, product discovery is easy, and the overall design makes the shopping experience enjoyable and hassle-free. The categorization, search functionality, and product details are well structured, making it simple to make informed purchasing decisions. Overall, FirstClub delivers a premium shopping experience. **Developer response:** Thank you so much for your detailed and thoughtful feedback! We’re delighted to hear that you find FirstClub reliable and enjoy the quality, authenticity, and overall experience of the app. ### 5/5 — Exceptional. I stopped Blinkit for grocery! *2026-05-24* Last time I loved a service like this was vistara and blu smart! But we know what happened to those! I am rooting for this one! Love the quality of produce. Immediately I saw the stark difference between what I receive on Blinkit vs first club!! Please stay profitable or well funded for us to enjoy the great service you have built! It must be difficult in office at times but you push for this! Quality in markets built for mass! **Developer response:** Thank you for the amazing encouragement! We’re thrilled you noticed the difference in quality and appreciate your support. ### 5/5 — Timely Delivery, Fresh Products! *2026-04-17* Recently discovered this grocery delivery app on Instagram and decided to give it a try. I placed my first order and had a great experience. The items were fresh, neatly packed, and delivered on time. The packaging was really good and 100% recyclable, which made everything feel premium and well-handled. I also received two free dry fruit jars as a gift, which was a nice touch! Overall, a great first experience—I will definitely be ordering again. ### 5/5 — Quality, delivery experience *2026-04-11, version 2.0.93* Definitely its not for those who expect in minutes, but for those who look for quality, taste and clean delivery! Loved it !! ### 5/5 — Fresh Groceries Delivered On Time ❤️😊 *2026-04-01* I have been using Firstclub app for daily grocery and it is really good 😊 The app is easy to use and ordering is very simple. The fruits and vegetables are fresh and quality is nice ❤️ Delivery is also on time which is very helpful for daily needs. Overall very happy with the service and I would definitely recommend this app ❤️ Good experience! ### 5/5 — Best grocery app *2026-03-29* I’ve recently started using the FirstClub app for my grocery and daily essentials, and it’s honestly been a refreshing experience. What really stands out is their commitment to offering products without artificial colours or added sugar and it makes shopping feel much more thoughtful and health-conscious. The app is easy to navigate, and I like how curated everything feels compared to typical grocery platforms. It doesn’t overwhelm you with endless options, but instead focuses on quality choices. Delivery has been smooth so far, and the overall experience feels reliable. If you’re someone who cares about clean, healthier food options for your family, FirstClub is definitely worth trying. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*