# FirstCNB

> Mobile banking app for checking balances, transfers, bill pay, deposits, and ATM/branch locations. (iPhone/iPad app by First Citizens National Bank.)

- Source: https://appshunter.io/ios/app/firstcnb/id1247549967 (this page in markdown: same URL + `.md`)
- Developer: [First Citizens National Bank](https://appshunter.io/developer/595737791)
- Category: Finance
- Price: Free
- Rating: 4.31/5 from 195 App Store ratings · 30 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 88 MB
- Languages: English
- Released: 2017-06-20
- Data updated: 2026-08-21
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/firstcnb/id1247549967/reviews.md

## What is FirstCNB?

Start banking wherever you are with FirstCNB!  Available to all First Citizens National Bank, Division of Park National Bank online banking customers, FirstCNB allows you to check balances, make transfers, pay bills, make deposits, and find locations.  Need to find a Branch or ATM closest to you?  With Find Near Me, FirstCNB will discover your location and provide you with addresses and phone numbers on the fly.

Available features include:

Accounts
- Check your latest account balance and search recent transactions by date, amount, or check number.

Transfers
- Easily transfer cash between your accounts.

Bill Pay 
- Make payments to existing payees, cancel scheduled bills and review previously paid bills from your mobile device. (You must be enrolled into Bill Pay to use Mobile Bill Pay). 

Make Deposits 
-Deposit checks while on the go 

Locations
- Find nearby Branches and ATMs using the device's built-in GPS. Additionally, you can search by zip code or address.

## Key features

- Check account balances
- Make transfers between accounts
- Pay bills to existing payees
- Deposit checks remotely
- Find nearby branches and ATMs
- Search locations by zip code or address

## Recent user reviews (10 of 30)

All indexed reviews: https://appshunter.io/ios/app/firstcnb/id1247549967/reviews.md

### 1/5 — I have no idea how much money I have bc I can’t log in

*2025-09-22, version 5.0.42.669*

Every time I try to log in it tells me that there was an error. I don’t know what to do at this point. Ive forgot my username and password and it won’t work when I try the “forgot password”. PLEASE fix this app

### 2/5 — As complicated as possible

*2024-06-05*

Support staff are super helpful, the product itself is garbage. The limitations, layout, and user friendliness are on a par with 1990s reliability. Instead of making my company banking easier, the online services create huge frustration and waste hours each month, always resulting in calling support to learn another obscure or “wish I had know that sooner” piece of information. Today after receiving the monthly email that my e-statement was ready to view/print, I spent 30 mins trying to locate it. Having printed it off each month without issue, I called for help. Apparently, for some reason I was no longer “signed up for online statements”. Yet the system alerted me that it was available. Very typical example of the issues, frustrating waste of time e-banking at this bank creates routinely.

### 1/5 — The WORST customer service

*2024-05-08*

I am apparently the only one that has issues with the app not recognizing my login. It doesn’t even recognize my Face ID. Like clock work it happens every month, just never know when it will happen. 

When I call customer service their only answer is… have you deleted the app? 
FCNB needs to get them off the FB, IG, X or whatever social media they are on & trained on customer service regarding the app. 
It’s just easier to change banks.

### 1/5 — Great Bank , inadequate mobile app.

*2024-04-12*

App is very limited in function.

### 1/5 — Don’t download

*2023-09-17*

If you value having mobile banking, switch banks. This app locks you out all the time and requires you to call the bank and unlock it. It has personally made me change banks and I wrote this as someone who never leaves comments because this is the exception. 0 stars if it was an option.

### 1/5 — Worst app ever

*2023-06-12*

This is without a doubt the worst app I’ve ever used. I don’t care what people say about the customer service their app is completely useless. As for practical banking uses the only thing it does is transferring money between your personal accounts. It’s a bland looking app that lacks all features a useful banking app should have.

### 3/5 — Fix Face ID

*2023-06-08*

Get the Face ID to work, please!

### 1/5 — Almost unusable

*2022-07-04*

The app takes days, sometimes even a week to update with your current balances or purchases, completely invalidating it’s purpose. Complete garbage.

### 4/5 — It’s Past Time to Add Face ID!

*2021-01-26*

Great bank, good app.  It’s time to add Face ID. It’s not that hard, come on man!

### 1/5 — Good luck getting in

*2020-12-15, version 4.6.2.1126*

Don’t ever enter your password in wrong, because if you do it once it doesn’t matter if you get it right from then on out. It’ll lock you out and you have to contact the bank just to get it fixed. Terrible app, makes me want to change banks just to have an app that isn’t this bad.

## Frequently asked questions about FirstCNB

### What can I do with this banking app?

This app allows you to perform essential banking tasks from your mobile device. You can check your latest account balances, review recent transactions, transfer funds between your accounts, pay bills to existing payees, and deposit checks remotely. It also helps you find nearby bank branches and ATMs.

### How do I find a branch or ATM?

The app features a 'Find Near Me' function that uses your device's GPS to locate the closest branches and ATMs. You can also manually search for locations by entering a zip code or address.

### Is there a cost to use this mobile banking app?

Based on the provided information, the app is available for free to existing online banking customers. There are no mentioned costs associated with downloading or using the core features of the application.

### What are the requirements to use Mobile Bill Pay?

To use the Mobile Bill Pay feature, you must first be enrolled in the Bill Pay service through your online banking. Once enrolled, you can then make payments, cancel scheduled bills, and review past payments directly from your mobile device.

### Can I deposit checks using this app?

Yes, the app allows you to make deposits by simply taking pictures of your checks. This feature enables you to deposit checks conveniently while you are on the go, without needing to visit a physical branch or ATM.

## Version history (last 5 releases)

### 5.0.44.143 — 2026-05-12

We are continually working to deliver an exceptional user experience within the app. This release contains fixes and improvements. Turn on auto-updates to ensure that you always have the latest version.

### 5.0.43.274 — 2026-02-03

We are continually working to deliver an exceptional user experience within the app. This release contains fixes and improvements. Turn on auto-updates to ensure that you always have the latest version.

### 5.0.43.272 — 2026-02-01

We are continually working to deliver an exceptional user experience within the app. This release contains fixes and improvements. Turn on auto-updates to ensure that you always have the latest version.

### 5.0.43.148 — 2025-10-22

We are continually working to deliver an exceptional user experience within the app. This update contains bug fixes and performance improvements.

### 5.0.42.669 — 2025-05-12

This update contains bug fixes and performance improvements.

## Apps similar to FirstCNB

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Southern Heritage Bank Mobile](https://appshunter.io/ios/app/southern-heritage-bank-mobile/id534363694) | 4.7 (290) | Free | Finance |
| [Leaders Card Controls](https://appshunter.io/ios/app/leaders-card-controls/id951169406) | 2.3 (43) | Free | Finance |
| [Security Bank & Trust Company](https://appshunter.io/ios/app/security-bank-and-trust-company/id1057948204) | 4.7 (458) | Free | Finance |
| [Leaders Home Loan Mobile App](https://appshunter.io/ios/app/leaders-home-loan-mobile-app/id1661575316) | 5.0 (2) | Free | Finance |
| [First Community Bank Heartland](https://appshunter.io/ios/app/first-community-bank-heartland/id600976634) | 4.3 (18) | Free | Finance |
| [Commercial Bank and Trust](https://appshunter.io/ios/app/commercial-bank-and-trust/id1643980426) | 4.9 (1,626) | Free | Finance |

## More apps by First Citizens National Bank

- [FirstCNB Business](https://appshunter.io/ios/app/firstcnb-business/id1235699556)

All apps by First Citizens National Bank: https://appshunter.io/developer/595737791

## Related topics

[first citizens national bank](https://appshunter.io/ios/topics/first-citizens-national-bank) · [first citizens bank-mobile app](https://appshunter.io/ios/topics/first-citizens-bank-mobile-app) · [fcnb mobile banking](https://appshunter.io/ios/topics/fcnb-mobile-banking) · [fcnb](https://appshunter.io/ios/topics/fcnb) · [first citizens bank](https://appshunter.io/ios/topics/first-citizens-bank)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*
