# FirstKey Homes Resident

> Resident portal for rent payment and maintenance requests. (iPhone/iPad app by Yardi Systems, Inc..)

- Source: https://appshunter.io/ios/app/firstkey-homes-resident/id1470476907 (this page in markdown: same URL + `.md`)
- Developer: [Yardi Systems, Inc.](https://appshunter.io/developer/425728804)
- Category: Utilities
- Price: Free
- Rating: 4.59/5 from 7,569 App Store ratings · 246 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 71 MB
- Languages: Arabic, Danish, Dutch, English, French, German, Italian, Polish, Chinese, Spanish
- Released: 2019-10-03
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/firstkey-homes-resident/id1470476907/reviews.md

## What is FirstKey Homes Resident?

Use the FirstKey Homes Resident app to Unlock More from your rental home. Pay rent, submit maintenance requests and more ... quickly, conveniently and on the go. The FirstKey Homes Resident app makes it easy to love where you live!

## Key features

- Pay rent
- Submit maintenance requests
- Manage rental home
- Convenient on-the-go access

## What do users think of FirstKey Homes Resident?

Overall sentiment: mixed

**Pros**

- 👍 Easy to pay rent and bills
- 🚀 Convenient app for managing rental
- 💡 Points for paying early

**Cons**

- 🐛 Buggy app with frequent logout issues
- 💰 High fees for payment options
- 🤔 Lack of transparency in utility billing

**Commonly reported bugs**

- Inability to add/use preferred payment methods
- Maintenance requests not going through
- Incorrect rent/utility amounts displayed

**Most requested features**

- Ability to see utility bill details in app
- Option to make partial payments
- Improved color contrast and readability

## Recent user reviews (10 of 246)

All indexed reviews: https://appshunter.io/ios/app/firstkey-homes-resident/id1470476907/reviews.md

### 1/5 — Horrible company

*2026-08-05, version 26.4.0*

App is ok but don’t rent from them.

### 1/5 — App and company

*2026-07-31, version 26.4.0*

Your app just like your company is poorly set up and anti customer. I dont owe you 55 dollars for a fee on my lease renewal but you put it on here so I am forced to pay it. I tell every friend that moves here ( which is a lot in Charlotte with me working for the largest employer here) DO NOT USE FirstKey.

### 4/5 — Works good

*2026-07-25, version 26.4.0*

Could be more of an all in one place to view and do everything. Somewhat hard to navigate but easy to make a payment

### 1/5 — Minimal care in design

*2026-07-14, version 26.4.0*

App has basic uses but feels chunky. Buttons and links will be behind banners they added making them not operable.

### 1/5 — Trash

*2026-07-10, version 26.4.0*

Trash

### 1/5 — Worst service no proper communication nor information n charges more money for their services issues

*2026-07-09, version 26.4.0*

Worst

### 1/5 — Useless

*2026-07-07, version 26.4.0*

If you have any payments that go over the autopay limit you set (for example fees or a high utility bill), you either pay a credit card fee, or you have to pay through your bank account from a PC.

### 1/5 — Strong Arm Robbery

*2026-07-05, version 26.4.0*

You are forcing people to pay what you say and not what’s owed!  I’ve called several times to complain about this issue but nothing has happened to correct the problem.  You know it’s wrong and still have not resolved the problem with overcharging residents.  It’s impossible to speak with anyone in management or someone in a position of authority to fix the problem.  If we don’t pay, you charge a late fee.  This has been going on for months and something has to be done about it.

### 2/5 — User friendliness

*2026-07-04, version 26.4.0*

It’s not very user friendly via the mobile app

### 1/5 — ApplePay option doesn’t work

*2026-07-03, version 26.4.0*

The app won’t let me scroll down to select the ApplePay option. There is a black space covering it. ApplePay is so much easier to pay with…if it would work

## Frequently asked questions about FirstKey Homes Resident

### What can I do with the FirstKey Homes Resident app?

The app allows you to pay your rent, submit maintenance requests, and manage other aspects of your rental home. It's designed to make living in your rented property more convenient and enjoyable.

### Is the FirstKey Homes Resident app free to use?

Yes, the FirstKey Homes Resident app is free to download and use. There are no additional costs associated with accessing its features.

### How do I submit a maintenance request through the app?

You can submit maintenance requests directly within the app. Look for the 'Submit maintenance requests' option and follow the prompts to detail the issue you are experiencing.

### Who is the FirstKey Homes Resident app intended for?

This app is specifically designed for individuals who are renting a home managed by FirstKey Homes. It serves as a dedicated platform for these residents to interact with their property management.

## Version history (last 5 releases)

### 26.4.0 — 2026-04-29

Thank you for being an awesome app user! We appreciate your commitment to our app. We’ve made some general improvements and bug fixes in this update.

### 25.8.0 — 2025-08-13

Thank you for being an awesome app user! We appreciate your commitment to our app. We’ve made some general improvements and bug fixes in this update.

### 24.6.1 — 2024-07-24

Thank you for being an awesome app user! We appreciate your commitment to our app. We’ve made some general improvements and bug fixes in this update.

### 17.2.0 — 2023-10-13

Thank you for being an awesome app user! We appreciate your commitment to our app. We’ve made some general improvements and bug fixed in this update.

### 17.0.0 — 2023-09-27

Thank you for being an awesome app user! We appreciate your commitment to our app. We’ve made some general improvements and bug fixed in this update.

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## More apps by Yardi Systems, Inc.

- [Apartment Search by RentCafe](https://appshunter.io/ios/app/apartment-search-by-rentcafe/id425728801)
- [Yardi PAYplus](https://appshunter.io/ios/app/yardi-payplus/id434998616)
- [PAYscan Mobile](https://appshunter.io/ios/app/payscan-mobile/id453608243)
- [Inspection Mobile](https://appshunter.io/ios/app/inspection-mobile/id477895331)
- [Maintenance Mobile](https://appshunter.io/ios/app/maintenance-mobile/id493578661)
- [RentCafe Resident](https://appshunter.io/ios/app/rentcafe-resident/id541403633)

All apps by Yardi Systems, Inc.: https://appshunter.io/developer/425728804

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*