# FirstMobile App > Official mobile banking app for FirstBank account holders. (iPhone/iPad app by First Bank of Nigeria Limited.) - Source: https://appshunter.io/ios/app/firstmobile-app/id1039809331 (this page in markdown: same URL + `.md`) - Developer: [First Bank of Nigeria Limited](https://appshunter.io/developer/969048464) - Category: Finance, Business - Price: Free - Rating: 3.10/5 from 1,975 App Store ratings · 409 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 118 MB - Languages: American English - Released: 2015-09-29 - Data updated: 2026-08-28 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/firstmobile-app/id1039809331/reviews.md ## What is FirstMobile App? FirstMobile is the official mobile banking smartphone application from FirstBank. It provides FirstBank account holders with convenient access to both financial and non-financial transactions via their mobile phones/devices. The App is sleek and convenient to use- evident in its DIY enrolment process. New customers can simply download the app and open a FirstBank account while existing customers with Verve or Naira Mastercards can register and begin using the app without cause to visit a physical branch location. FirstMobile is poised to offer an even more reliable and definitely more convenient digital banking experience with its latest version update. ## Key features - Financial transactions - Non-financial transactions - DIY enrollment - Open new accounts - Register existing accounts - Digital banking experience ## What do users think of FirstMobile App? Overall sentiment: negative **Pros** - 👍 Excellent features - 👍 Easy to navigate - 👍 Secure - 👍 Reliable - 👍 Convenient - 👍 User-friendly **Cons** - 🐛 Frequent crashes - 🐛 Freezing issues - 🐛 Slow performance - 🐛 Network connection problems - 🐛 Buggy after updates - 🐛 Unreliable transactions - 🐛 Difficult to log in - 🐛 Useless after updates **Commonly reported bugs** - Unable to log in after update - Blank screen when selecting account to debit - Inconsistent behavior on different devices - OTP not received during login - Virtual card services not working properly **Most requested features** - Add Face ID/fingerprint login - Introduce theme options (dark/light mode) - Improve account statement history - Enable e-statement generation - Add bulk transfer functionality - Provide more login options beyond ATM card - Improve beneficiary management ## Recent user reviews (10 of 409) All indexed reviews: https://appshunter.io/ios/app/firstmobile-app/id1039809331/reviews.md ### 1/5 — DEVICE ACTIVATION ISSUES *2026-08-06, version 2.11.10* I am trying to activate a new device and it’s been a while since I used my mobile app but the method I’m trying to use to activate this new device using the BVN and face verification method, since I do not have a debit card, but even after inputting my account number and BVN the next option loads perfectly well but after that I get this error message “No registered mobile user found” ### 1/5 — Face scan is not working *2026-08-04, version 2.11.10* I can't recover my account using the app...the face scan keeps saying keep in view! Scans from other applications is seamless, this one is eternity to scan ### 2/5 — App Malfunction *2026-07-30, version 2.11.10* This bank’s performance is deteriorating fast and i think something should be done fast . I now putting money or tell people not to deposit money in my account as its not guaranteed to work the next day. First Bank what is going on? ### 1/5 — This believe me is the worst bank app you’ll ever use. *2026-07-28, version 2.11.10* Imagine being in a place where you need to make an urgent payment, your app won’t work and the USSD won’t either. All I can say is I don’t recommend using this bank. ### 1/5 — Is there no zero star for this old nonsense bank *2026-07-28, version 2.11.10* Cursor or Claude will build a better app that this rubbish you guys have. For a 1879 bank ### 1/5 — Useless bank *2026-07-24, version 2.11.8* Bank app not worked for 5days. Ridiculous and painful ### 1/5 — Disaster of a bank *2026-07-24, version 2.11.8* Nothing but regrets for using this useless bank. Froze 2 million plus, told me to submit documents, after submitting documents they claimed to have solved the problem which was a lie. Bunch of liars. ### 1/5 — New App *2026-07-23, version 2.11.8* Not user friendly. The app is very complicated for average user. ### 1/5 — Stupid app! *2026-07-23, version 2.11.8* I’ve not been able to access my app for the past 3 days! What sort of rubbish is this???? Useless customer service! No good response from anyone ### 1/5 — Absolutely trash app *2026-07-23, version 2.11.8* Absolutely trash app ## Frequently asked questions about FirstMobile App ### What does the FirstMobile App do? The FirstMobile App is the official mobile banking application from FirstBank. It allows FirstBank account holders to perform both financial and non-financial transactions conveniently through their mobile devices. ### How do I get started with the FirstMobile App? The app features a DIY enrollment process. New customers can download the app and open a FirstBank account directly. Existing customers with Verve or Naira Mastercards can register through the app without needing to visit a physical branch. ### Is the FirstMobile App free to use? Based on the provided information, the FirstMobile App is offered for free. There are no mentions of subscription fees, in-app purchases, or advertisements within the app. ### Who is the FirstMobile App designed for? This app is specifically designed for existing and new customers of FirstBank who want a convenient way to manage their accounts and perform transactions on their smartphones. ## Version history (last 5 releases) ### 2.11.10 — 2026-07-25 Important fix for a misconfiguration issue leading to failed logins ### 2.11.8 — 2026-07-11 What's New • Complaint Logging & Tracking – Raise and track complaints from your transaction history. • Faster NIN Linking – Link your NIN securely with facial verification. • Transfer Service Control – Enable or disable Instant Transfers anytime. • Enhanced Security – One App, One Device protection for safer banking • Easy Device Switching – Move to a new phone securely without visiting a branch. Update now for a safer, smarter banking experience. ### 2.11.7 — 2026-04-26 Fixes and Enhancement ### 2.11.6 — 2026-04-23 • Instant Account Opening: Get up and running quickly and start banking immediately. • Send Money Across Africa (PAPSS): Seamless local to local transfers to other African countries • More Self Service Power: Manage more on your own with a higher ₦25 million transfer limit, OTP via email, and easy security question reset. • Consumer Loans in App: Apply for personal, salary backed, home and auto loans directly from the app. • Smarter Card Services: Activate your debit card and track delivery effortlessly. • General Enhancements: Faster performance, stronger security, and a smoother everyday experience. ### 2.11.5 — 2025-12-10 - Send money abroad with your domiciliary account - Activate your new device using your primary device - Chat with Fibani, our AI powered chatbot, for instant support - Get your BVN or NIN with BVN/NIN enquiry - Copy and paste your account number with ease - Improved performance and bug fixes for a smoother experience - Bug fixes ## Apps similar to FirstMobile App | App | Rating | Price | Category | | --- | --- | --- | --- | | [PiggyVest: Save & Invest Today](https://appshunter.io/ios/app/piggyvest-save-and-invest-today/id1263117994) | 4.6 (7,143) | Free | Finance | | [ALAT](https://appshunter.io/ios/app/alat/id1222853161) | 3.5 (2,342) | Free | Finance | | [Carbon: Mobile Banking & Loans](https://appshunter.io/ios/app/carbon-mobile-banking-and-loans/id1494856668) | 4.5 (10,188) | Free | Finance | | [Zenith Bank eaZymoney](https://appshunter.io/ios/app/zenith-bank-eazymoney/id732850254) | 3.2 (183) | Free | Finance | | [UBA Mobile Banking](https://appshunter.io/ios/app/uba-mobile-banking/id1000669926) | 4.0 (12,216) | Free | Finance | | [Access More](https://appshunter.io/ios/app/access-more/id1501024389) | 4.7 (116,823) | Free | Finance | ## More apps by First Bank of Nigeria Limited - [FirstToken](https://appshunter.io/ios/app/firsttoken/id982312846) - [Symon Monitoring](https://appshunter.io/ios/app/symon-monitoring/id1463951620) - [MY2FATOKEN](https://appshunter.io/ios/app/my2fatoken/id1466140288) - [FBN Mobile](https://appshunter.io/ios/app/fbn-mobile/id1466788468) - [Firstmonie Wallet](https://appshunter.io/ios/app/firstmonie-wallet/id1492034108) All apps by First Bank of Nigeria Limited: https://appshunter.io/developer/969048464 ## Related topics [first bank](https://appshunter.io/ios/topics/first-bank) · [the first bank mobile](https://appshunter.io/ios/topics/the-first-bank-mobile) · [first bank app](https://appshunter.io/ios/topics/first-bank-app) · [first monie](https://appshunter.io/ios/topics/first-monie) · [firstbank mobile app](https://appshunter.io/ios/topics/firstbank-mobile-app) · [the first bank mobile banking](https://appshunter.io/ios/topics/the-first-bank-mobile-banking) · [first bank ghana](https://appshunter.io/ios/topics/first-bank-ghana) · [idaho first bank app](https://appshunter.io/ios/topics/idaho-first-bank-app) · [first monie wallet](https://appshunter.io/ios/topics/first-monie-wallet) · [firbank](https://appshunter.io/ios/topics/firbank) · [first](https://appshunter.io/ios/topics/first) · [first bank token](https://appshunter.io/ios/topics/first-bank-token) · [fbn bank](https://appshunter.io/ios/topics/fbn-bank) · [fbn mobile](https://appshunter.io/ios/topics/fbn-mobile) · [first token](https://appshunter.io/ios/topics/first-token) · [parallex bank mobile app](https://appshunter.io/ios/topics/parallex-bank-mobile-app) · [bfirst](https://appshunter.io/ios/topics/bfirst) · [nigeria best loan app](https://appshunter.io/ios/topics/nigeria-best-loan-app) · [bank first mobile banking](https://appshunter.io/ios/topics/bank-first-mobile-banking) · [first bank business](https://appshunter.io/ios/topics/first-bank-business) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*