# Firstmonie Wallet — user reviews > 28 indexed App Store user reviews of Firstmonie Wallet by First Bank of Nigeria Limited, rated 3.20/5 from 64 ratings. - Source: https://appshunter.io/ios/app/firstmonie-wallet/id1492034108/reviews - App overview in markdown: https://appshunter.io/ios/app/firstmonie-wallet/id1492034108.md - Rating breakdown: 5★ 29 · 4★ 2 · 3★ 6 · 2★ 5 · 1★ 22 ## Newest reviews (10 of 28) ### 1/5 — Worst app why locking account after doing a transaction *2022-11-23, version 3.1.0* Just lol ### 1/5 — Failed transfer *2022-10-03, version 3.0.8* This is the worst app so ever I transferred to my accounts and up till now I could not see alert nor the money And non have been refunded since how many hours ### 1/5 — Why can’t I access Firstmonie? *2022-07-11, version 3.0.6* I can’t access Firstmonie due to unknown issues. I logged in, then it shows afterwards “something went wrong, please try again” for several hours! Fix this issue! ### 1/5 — Error *2022-06-07, version 3.0.3* I transferred money from my bank twice and I can’t find the money in my wallet the app is a mess it’s putting contact info there but I can’t contact anyone with it I even made a complain to my other bank but they claim it’s already successful on there end is this a means to stealing money now I don’t understand 😡😡😡 ### 1/5 — Locked *2022-05-25, version 3.0.2* Why is the account locked even before entering the otp to complete setup ### 1/5 — Security question *2022-05-12* Please resolve security questions columns, it’s not working, or responding and I needed to apply for a virtual card which I can not ### 1/5 — Total Trash. *2022-03-28, version 2.9.8* Worst app i have downloaded so far ### 1/5 — Otp *2022-01-14, version 2.9.6* OTp is a total failure you’d never get a otp ### 1/5 — Complain *2021-08-29, version 2.8.1* Can’t get beyond security questions “Sorry we are unable to process your request at the time pls try again later” ### 1/5 — Error *2020-11-10, version 2.1* I can’t make transactions on my Firstmonie, it keeps saying CANCELLED and SERVICES EXCEPTION. I’m stuck in it ## Most critical reviews (10 lowest-rated) ### 1/5 — Requesting to unlock my Firstmonie wallet pls why *2026-01-20, version 3.4.2* Why you guys lock my account for what when my brother trying to login and I send him a message with my phone I was trying to call customer care it saying rubbish to me I can even understand saying I need or provide my account number which I did but still saying is incorrect ### 1/5 — Complain *2024-09-20, version 3.4.1* You guys are not trying at all I made transaction this afternoon I’ve been debited already but the person I sent money to has not yet received the money this is very bad ### 1/5 — 😡 *2024-04-07* I don’t understand this APP I can’t even make transfer wf is going on ..I regret using this app now my money is stuck ### 1/5 — Why 💔 *2024-04-05, version 3.3.8* Why are you guys do like this it my money let me get it, it’s until die ### 1/5 — I need my account to be unlocked pls *2023-11-20, version 3.3.2* I’m not happy that my account has been locked for a while now and yall don’t wanna see to it and help me get my funds out of there it’s so uncalled for just so you know he’s ### 1/5 — Complain *2023-08-28, version 3.3.2* I don’t even understand this app I’ve made a transaction on the 23rd of this month and they debit me immediately and the person isn’t received the money yet and they never refunded my money back besides I can’t find anywhere to make a report the wallet please do something quickly if this wallet isn’t a scamming. ### 1/5 — Fraud *2023-05-15, version 3.2.0* This bank is a fraud please don’t download it please I still have some money in it and I have been Debited and not been credited to the other account ?? ### 1/5 — Error *2023-03-28, version 3.2.0* Can’t withdraw from my first bank using my first monie ### 1/5 — What is wrong with first bank? *2023-03-16, version 3.2.0* This app is not working anymore and yet they are saying is the best among others. Nonsense. ### 1/5 — Error *2023-02-25, version 3.2.0* My Firstmonie wallet is been locked …. How can I unlock it because I really don’t understand… I’m trying to login and it’s says account is locked ## Most praised reviews (8 highest-rated) ### 5/5 — Nice App *2023-10-11, version 3.3.2* App works very fast👍 ### 5/5 — Transferring money to my sportybet account *2023-01-25, version 3.2.0* Yesterday I tried to recharge my sportybet account but is not reflecting on my sportybet account and have been debited in my Firstmonie account Yet to be reversed twice ### 5/5 — You first! *2022-05-11, version 2.9.9* I love firstmonie because it’s fast and easy ### 5/5 — Firstmonie wallet *2022-04-15, version 2.9.8* Firstmonie wallet is the best 💯✅ ### 5/5 — Best financial app in Nigeria *2022-03-31, version 2.9.8* You should actually use this app. Periodt ### 5/5 — Great App *2021-03-17, version 2.6* Great App!!! User friendly and it serves a great purpose of keeping my accounts safe ### 2/5 — Unable to sign in *2023-05-16, version 3.2.0* I’m unable to sign in my firstmonie it’s say an error ocured have been unable to log in ### 2/5 — Complain *2023-04-20, version 3.2.0* I’m not happy about the situation that I made a transaction with Firstmonie wallet and I was instantly debited and the customer is still yet to receive the money sent and am also yet to be refunded back and these is going over a month now and nothing is being done about that --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*