# FirstMonie — user reviews > 29 indexed App Store user reviews of FirstMonie by First Bank of Nigeria Limited, rated 3.15/5 from 65 ratings. - Source: https://appshunter.io/ios/app/firstmonie/id1492034108/reviews - App overview in markdown: https://appshunter.io/ios/app/firstmonie/id1492034108.md - Rating breakdown: 5★ 29 · 4★ 2 · 3★ 6 · 2★ 6 · 1★ 22 ## Is FirstMonie safe? FirstMonie has mixed safety signals based on user ratings. The AppsHunter Safety Score for FirstMonie is 65 out of 100. This assessment is based on 65 user ratings, with an App Store average of 3.2 out of 5. Of 65 App Store ratings, 47.7% point to a safe experience, 9.2% suggest some concerns, and 43.1% point to a risky experience. ## Is FirstMonie legit? FirstMonie appears to be a legitimate app. The AppsHunter Legitimacy Score for FirstMonie is 90 out of 100 points across 7 verification signals from App Store and developer data. ## Newest reviews (11 of 29) ### 1/5 — Error *2023-02-25* My Firstmonie wallet is been locked …. How can I unlock it because I really don’t understand… I’m trying to login and it’s says account is locked **Developer response:** We apologize for the difficulties you experienced. We are sure a reversal must have been completed the next day. Kindly send your wallet mobile number to firstmoniefinance@firstbanknigeria.com so we can investigate further ### 1/5 — Worst app why locking account after doing a transaction *2022-11-23, version 3.1.0* Just lol ### 1/5 — Failed transfer *2022-10-03* This is the worst app so ever I transferred to my accounts and up till now I could not see alert nor the money And non have been refunded since how many hours ### 1/5 — Why can’t I access Firstmonie? *2022-07-11* I can’t access Firstmonie due to unknown issues. I logged in, then it shows afterwards “something went wrong, please try again” for several hours! Fix this issue! ### 1/5 — Error *2022-06-07* I transferred money from my bank twice and I can’t find the money in my wallet the app is a mess it’s putting contact info there but I can’t contact anyone with it I even made a complain to my other bank but they claim it’s already successful on there end is this a means to stealing money now I don’t understand 😡😡😡 ### 1/5 — Locked *2022-05-25* Why is the account locked even before entering the otp to complete setup ### 1/5 — Security question *2022-05-12* Please resolve security questions columns, it’s not working, or responding and I needed to apply for a virtual card which I can not ### 1/5 — Total Trash. *2022-03-28, version 2.9.8* Worst app i have downloaded so far ### 1/5 — Otp *2022-01-14, version 2.9.6* OTp is a total failure you’d never get a otp ### 1/5 — Complain *2021-08-29* Can’t get beyond security questions “Sorry we are unable to process your request at the time pls try again later” ### 1/5 — Error *2020-11-10, version 2.1* I can’t make transactions on my Firstmonie, it keeps saying CANCELLED and SERVICES EXCEPTION. I’m stuck in it ## Most critical reviews (10 lowest-rated) ### 1/5 — Firstmonie *2026-10-18* My Firstmonie wallet is not opening, I can’t receive money nor make transfer to others ### 1/5 — Requesting to unlock my Firstmonie wallet pls why *2026-01-20* Why you guys lock my account for what when my brother trying to login and I send him a message with my phone I was trying to call customer care it saying rubbish to me I can even understand saying I need or provide my account number which I did but still saying is incorrect ### 1/5 — Complain *2024-09-20* You guys are not trying at all I made transaction this afternoon I’ve been debited already but the person I sent money to has not yet received the money this is very bad ### 1/5 — 😡 *2024-04-07* I don’t understand this APP I can’t even make transfer wf is going on ..I regret using this app now my money is stuck ### 1/5 — Why 💔 *2024-04-05* Why are you guys do like this it my money let me get it, it’s until die ### 1/5 — I need my account to be unlocked pls *2023-11-20* I’m not happy that my account has been locked for a while now and yall don’t wanna see to it and help me get my funds out of there it’s so uncalled for just so you know he’s ### 1/5 — Complain *2023-08-28* I don’t even understand this app I’ve made a transaction on the 23rd of this month and they debit me immediately and the person isn’t received the money yet and they never refunded my money back besides I can’t find anywhere to make a report the wallet please do something quickly if this wallet isn’t a scamming. ### 1/5 — Fraud *2023-05-15* This bank is a fraud please don’t download it please I still have some money in it and I have been Debited and not been credited to the other account ?? ### 1/5 — Error *2023-03-28, version 3.2.0* Can’t withdraw from my first bank using my first monie ### 1/5 — What is wrong with first bank? *2023-03-16* This app is not working anymore and yet they are saying is the best among others. Nonsense. ## Most praised reviews (8 highest-rated) ### 5/5 — Nice App *2023-10-11* App works very fast👍 ### 5/5 — Transferring money to my sportybet account *2023-01-25* Yesterday I tried to recharge my sportybet account but is not reflecting on my sportybet account and have been debited in my Firstmonie account Yet to be reversed twice ### 5/5 — You first! *2022-05-11* I love firstmonie because it’s fast and easy ### 5/5 — Firstmonie wallet *2022-04-15, version 2.9.8* Firstmonie wallet is the best 💯✅ ### 5/5 — Best financial app in Nigeria *2022-03-31* You should actually use this app. Periodt **Developer response:** Thank you very much for your feedback ### 5/5 — Great App *2021-03-17* Great App!!! User friendly and it serves a great purpose of keeping my accounts safe **Developer response:** Thank you very much for your review. It's always a pleasure to serve our customers ### 2/5 — Unable to sign in *2023-05-16* I’m unable to sign in my firstmonie it’s say an error ocured have been unable to log in ### 2/5 — Complain *2023-04-20* I’m not happy about the situation that I made a transaction with Firstmonie wallet and I was instantly debited and the customer is still yet to receive the money sent and am also yet to be refunded back and these is going over a month now and nothing is being done about that --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-23.*