# FirstToken — user reviews > 38 indexed App Store user reviews of FirstToken by First Bank of Nigeria Limited, rated 2.30/5 from 81 ratings. - Source: https://appshunter.io/ios/app/firsttoken/id982312846/reviews - App overview in markdown: https://appshunter.io/ios/app/firsttoken/id982312846.md - Rating breakdown: 5★ 19 · 4★ 4 · 3★ 6 · 2★ 4 · 1★ 48 ## Newest reviews (12 of 38) ### 1/5 — Not working *2023-11-08, version 1.0.2* It doesn’t work at all The tokens are always failing to be authenticated ### 1/5 — Ma *2023-10-27, version 1.0.2* It’s not working, what a shame ### 1/5 — Stupid app that doesn’t work at all. Crap *2023-09-21, version 1.0.2* Stupid app, code wouldn’t work ### 1/5 — Mr ola *2023-09-18, version 1.0.2* Doesn't work, not even pressing ### 1/5 — Not working *2023-06-30, version 1.0.2* I need to send out money so urgently. Wft is this???? First bank has never ceased to disappoint me ☹️☹️☹️ ### 1/5 — App not working *2023-05-08, version 1.0.2* This needs review. It doesn’t work at all. ### 1/5 — The app is worst *2023-02-11, version 1.0.2* Doesn’t work at all I’ve been trying to transfer and it keeps asking for token, yet the token given by FirstToken doesn’t ever work Mtcheew ### 1/5 — Waste of time *2022-01-05, version 1.0.2* This app is a bug, doesn’t work after downloading ### 1/5 — Forgotten FirstToken Pin *2021-02-19, version 1.0.2* There should be provisions to deal with such an incident instead of frustrating someone. ### 1/5 — First token for new iPhones iPhone 11 *2020-02-10, version 1.0.2* Hi have upgrades the phone but you guys have not upgraded the app OTP code raised when processing says failed to activate the app so now my transfers are limited because can’t use the token. App worked ok on iPhone 7 that’s a year again now when are you going to update app???? ### 1/5 — Mike *2020-01-30, version 1.0.2* I can’t use the app after downloading, update your app! 😡😡 ### 1/5 — This is pure scam *2018-11-13, version 1.0.2* And I was advised to get this soft token and received the shock of my life to see debit of 1500 and another 75 called token activation charge. Sounded like I never heard such before. It’s crazy how dis continues in Nigeria. ## Most critical reviews (10 lowest-rated) ### 1/5 — Most stupid app *2026-05-06, version 1.3.7* It keep saying network fail I can’t even login since 3 days of me trying Even when it work u will no send otp Very hard to verify and you guys can’t even fix it ### 1/5 — Activating error *2025-12-28, version 1.2.0* Very poor and not working, been trying to activate for months but kept popping error ### 1/5 — It’s fake *2025-09-04, version 1.2.0* Not working ### 1/5 — Silly App *2024-10-24, version 1.2.0* It’s not working even after visiting the bank yet they still can’t do anything about it ### 1/5 — Waste *2024-06-15, version 1.0.2* First token doesn’t work on iPhones ### 1/5 — Incompetent *2024-05-10, version 1.0.2* The instructions are clearly stated yet one I unable to register. ### 1/5 — Very poor it’s not even worth a start *2024-05-09, version 1.0.2* First bank You need to work on this ### 1/5 — App not working *2024-04-16, version 1.0.2* App not working ### 1/5 — Crazy app *2024-04-01, version 1.0.2* The token app is useless and keep saying I should contact my bank but nothing changes when I contact them. It’s better to remove this app from store to save people’s data ### 1/5 — Rubbish *2023-12-12, version 1.0.2* This is absolutely rubbish, it’s not working at all. ## Most praised reviews (9 highest-rated) ### 5/5 — Works *2024-10-23, version 1.2.0* It does what it says and I have little or no problem with it. Well done FBN! ### 5/5 — This app isn’t working. Please save me😫😭😭😭 *2024-02-27, version 1.0.2* This app isn’t working. Please save me😫😭😭😭 ### 5/5 — Works great *2020-12-29, version 1.0.2* Works great ### 5/5 — Excellent but why the changes? *2019-01-12, version 1.0.2* Very good app. You just need to know how it works otherwise you don’t get it right. It’s really working for me. They charge you though and you pay Vat as well which I’m not happy with. I think it should be free. They charge you routinely every month for account maintenance FIP charges Stamp duty on transfers etc. So charging you again for downloading an application doesn’t sound right.The management should please look into this and do something. ### 5/5 — Not working *2018-11-05* This app is not working after downloaded ### 2/5 — Code error *2026-02-11, version 1.2.0* I have used it for sometime but all of a sudden it started saying code error even when i copy paste directly please resolve this issues ### 2/5 — First token *2024-05-19* I keep visiting the bank and my token is still not working ### 2/5 — First token *2024-03-20, version 1.0.2* It’s not working….it keeps telling me to visit the bank and when I did, the issue remains unresolved 🙄🙄 ### 2/5 — Not working for me *2023-11-27, version 1.0.2* I entered my account details and PIN number and it wound not accept my details. What am I doing wrong? Quite frustrating 😡 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*