# FirstVet — Your video vet

> Video consultations with experienced veterinarians for pet health advice and triage. (iPhone/iPad app by FirstVet AB.)

- Source: https://appshunter.io/ios/app/firstvet/id1349241101 (this page in markdown: same URL + `.md`)
- Developer: [FirstVet AB](https://appshunter.io/developer/1134517275)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.70/5 from 457 App Store ratings · 322 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.1 · 150 MB
- Languages: Canadian English, Danish, Finnish, Canadian French, German (Germany), Norwegian Bokmål, Swedish
- Released: 2020-08-19
- Data updated: 2026-09-07
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/firstvet/id1349241101/reviews.md

## What is FirstVet?

VIDEO CALL A VET TO GET EXPERT ADVICE. 
For those middle-of-the night emergencies, and everything else, FirstVet helps you navigate the best possible care for your pet. Our service provides expert advice for situations when you're not sure what to do. Should I go to the emergency clinic? Should I monitor my pet's symptoms and then make a decision?

From the convenience of your own home, a vet can help determine the next best step with regards to your pet’s symptoms and whether they require a trip to an emergency clinic visit, a non-emergent visit, or whether the symptoms can be triaged at home.

Maybe you’re wondering why your cat has suddenly lost his or her appetite? Whether your dog's vomiting or diarrhea requires immediate treatment? With us, help is on the way when and where you need it.

ADD YOUR PET AND CONSULT A LICENSED VET
By downloading the app and adding your pet's details in advance, you can quickly get expert help when you need it the most. Signing up is completely free and takes less than a minute.

WHAT WE CAN HELP YOU WITH
All of our vets are and have 5+ years of experience. Here are some examples of what our vets can help your pet with:

- Vomiting and diarrhea
- Eye and ear problems
- Ingestion of potentially toxic chemicals
- Itching and skin problems
- Coughing and sneezing
- Ticks for dogs and cats
- Injuries and accidents
- Behavioral problems
- Dental care
- Rehabilitation and wellness
- Healthcare advice for horses

## Key features

- Video call a vet
- Expert pet health advice
- Symptom triage
- Emergency guidance
- Add pet details
- Licensed veterinarians

## What do users think of FirstVet?

Overall sentiment: positive

**Pros**

- 🚀 Quick and easy to use
- 👍 Friendly and helpful vets
- 🚑 Provides peace of mind and reassurance
- 💰 Saves money on vet visits
- 🌐 Convenient 24/7 access to vets

**Cons**

- 🐛 App glitches and connectivity issues
- ❌ Limited functionality (no prescriptions)
- 💸 Subscription cost

**Commonly reported bugs**

- Difficulty registering account and linking insurance
- App crashes and freezes

**Most requested features**

- Video upload capability
- Improved app notifications
- Integration with pet insurance

## Recent user reviews (10 of 322)

All indexed reviews: https://appshunter.io/ios/app/firstvet/id1349241101/reviews.md

### 5/5 — Excellent Service

*2026-08-30, version 26.34.0*

This was the first time I’ve used First Vet. It was so easy to make an appointment quickly and to suit me. A reminder was sent to me before the call from the vet. She was very reassuring and knowledgeable. Thank you.

### 5/5 — Claire Belle

*2026-08-23, version 26.32.0*

Dr.Malu was so supportive and efficient. Gave excellent triage and an onward plan. Very grateful

### 1/5 — Never managed to get past Home Screen

*2026-08-18, version 26.32.0*

I downloaded the app and started to create an account. When asked for a pin to be sent to my phone it never arrived. 

Then I selected call me with my PIN code and it said the phone integration does not work. 

So essentially this app doesn’t appear to work. Disappointing.

### 5/5 — First time on the App

*2026-07-20, version 26.28.0*

Fantastic service – I would highly recommend it. As first-time puppy owners, we would probably have gone straight to the vet, but this video consultation gave us all the reassurance we needed and saved an unnecessary trip.

The vet was thorough, examined our puppy over video, and gave clear, practical, and very reassuring advice. Booking the appointment was quick and easy, and she called at exactly the scheduled time.

The whole experience was professional, convenient, and gave us real peace of mind. We wouldn’t hesitate to use the service again.

### 5/5 — Perfect

*2026-07-17, version 26.28.0*

Very easy and impressed so far

### 5/5 — Vet help

*2026-07-12, version 26.24.0*

Excellent service

### 5/5 — Quick Appointment & Great Support

*2026-07-06, version 26.24.0*

I have just used this service for the first time. The appointment was easy to book, asked for relevant information in advance of the appointment, and the appointment was within half an hour of initial enquiry. The vet was great, guided me through checking my dog and presenting symptoms, gave useful advice and relevant information. I would highly recommend this service.

### 5/5 — All round superb App and insurance

*2026-07-01, version 26.24.0*

best advice completed asap without having to wait for an appt at your closest vets.
Checked my dog out so quickly with the reassurance I needed to know he was ok or whether I needed to take him to the closest vets.

### 5/5 — Great quick consultation!

*2026-06-29, version 26.24.0*

Easy to use App, quick consultation with a really nice vet. Feel very reassured.

### 5/5 — Sasha

*2026-06-03, version 26.22.0*

The vet was amazing thank you. Totally put my mind at rest. Great advice

## Frequently asked questions about FirstVet

### What does this app do?

This app allows you to connect with licensed veterinarians via video call to receive expert advice for your pet's health concerns. It helps you determine the best course of action, whether it's monitoring symptoms at home, visiting a non-emergent clinic, or seeking immediate emergency care.

### What kind of pet health issues can a vet help with?

Veterinarians can assist with a wide range of issues including vomiting and diarrhea, eye and ear problems, ingestion of toxic substances, skin conditions, respiratory issues, tick removal, injuries, behavioral problems, dental care, and general healthcare advice for various animals.

### How much does it cost to use this service?

Signing up for the service is completely free and takes less than a minute. The app provides access to expert veterinary advice without upfront costs for registration.

### Who are the veterinarians available through the app?

All veterinarians available through the app are licensed and have a minimum of 5 years of experience. They are equipped to provide professional guidance on your pet's health concerns.

### When should I use this app instead of going to a physical vet?

You can use this app when you're unsure about your pet's symptoms, need guidance during middle-of-the-night emergencies, or want to determine if a trip to an emergency clinic is necessary. It's ideal for triaging symptoms and getting professional advice from the convenience of your home.

## Version history (last 5 releases)

### 26.34.0 — 2026-08-24

Bug fixes and performance improvements

### 26.32.0 — 2026-08-06

Bug fixes and performance improvements

### 26.30.0 — 2026-07-24

Bug fixes and performance improvements

### 26.28.0 — 2026-07-13

Bug fixes and performance improvements

### 26.24.0 — 2026-06-15

Bug fixes and performance improvements

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*