# FirstWatch Mobile 2.0 > Real-time public safety operational intelligence and AI-driven insights for leaders. (iPhone/iPad app by FirstWatch Solutions, Inc..) - Source: https://appshunter.io/ios/app/firstwatch-mobile-20/id6759806273 (this page in markdown: same URL + `.md`) - Developer: [FirstWatch Solutions, Inc.](https://appshunter.io/developer/687422305) - Category: Business, Utilities - Price: Free - Rating: 5.00/5 from 4 App Store ratings - Age rating: 17+ - Requires: iOS 15.1 · 35 MB - Languages: American English - Released: 2026-07-02 - Data updated: 2026-08-23 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/firstwatch-mobile-20/id6759806273/reviews.md ## What is FirstWatch Mobile 2.0? FirstWatch — Real-Time Situational Awareness for Public Safety Your agency's operational picture, in your pocket. FirstWatch puts real-time response intelligence in the hands of EMS, fire, and public-safety leaders. Monitor performance, catch problems before they escalate, and stay ahead of what's happening across your jurisdiction — whether you're at your desk, in the field, or on call at 2 a.m. Built for supervisors, operations chiefs, and executives who need answers fast, FirstWatch turns your CAD, dispatch, and surveillance data into a live operational dashboard you can actually act on. Track what matters, as it happens • Live trigger compliance metrics with current, month-to-date, and year-to-date rates • Key response indicators: total active calls, average response time, and time committed • At-a-glance operational and data status so you know your numbers are current Stay on top of triggers and alerts • Browse and search triggers by category — response, documentation, call activity, fire, and surveillance • Drill into any trigger for detailed current, MTD, and YTD performance • Get notified on TAT, sentinel, and trend-based alerts the moment thresholds are crossed Manage incidents and hospital flow • Follow active incidents with unit assignments, locations, and elapsed time • Monitor hospital status and delays, ambulance wall times, and arrivals by hour to spot offload bottlenecks Know your environment • Situational Awareness view with local weather, live traffic alerts, and IPAWS emergency notifications including evacuation orders • Geographic context tied to your service area AI Analyst • Get plain-language answers about your data — "What needs attention?", "What triggers are offline?", "How is P1/P2 response?" • Surface AI-driven insights that flag where performance is slipping Secure and built for agencies • Multi-factor sign-in and encrypted sessions • Switch between customers and modules, bookmark the views you use most, and reach 24/7 support when it counts FirstWatch helps you move from data to decision — so your team can respond faster, document better, and deliver the care your community depends on. ## Key features - Real-time operational dashboard - Live trigger compliance metrics - Incident and hospital flow management - Situational awareness (weather, traffic, emergencies) - AI Analyst for data insights - Secure multi-factor sign-in ## Frequently asked questions about FirstWatch Mobile 2.0 ### What is FirstWatch Mobile 2.0? FirstWatch Mobile 2.0 provides real-time operational intelligence for public safety agencies, offering a live dashboard of key metrics, incident management, and environmental awareness. It helps leaders monitor performance and make faster decisions. ### Who is FirstWatch Mobile 2.0 designed for? This app is built for supervisors, operations chiefs, and executives in EMS, fire, and public safety agencies who need fast answers and real-time data. ### Does FirstWatch Mobile 2.0 have ads? No, FirstWatch Mobile 2.0 does not contain advertisements. It is a free application designed for professional use. ### What kind of data can I monitor with FirstWatch Mobile 2.0? You can monitor live trigger compliance metrics, key response indicators like active calls and response times, and operational data status. It also tracks incidents, hospital flow, and provides environmental information. ### How does the AI Analyst feature work in FirstWatch Mobile 2.0? The AI Analyst provides plain-language answers to your data queries, such as "What needs attention?" or "How is P1/P2 response?" It surfaces AI-driven insights to highlight areas where performance may be slipping. ### What devices support FirstWatch Mobile 2.0? FirstWatch Mobile 2.0 is supported on iPhone, iPad, and iPod devices. It is designed for mobile use by public safety professionals. ### How secure is FirstWatch Mobile 2.0? The app is built for agencies and features multi-factor sign-in and encrypted sessions to ensure data security and privacy for sensitive operational information. ### How often is FirstWatch Mobile 2.0 updated? The latest version, 1.4, was released on 2026-07-14, indicating recent development and updates. Users can expect ongoing improvements and feature additions. ## Version history (last 5 releases) ### 1.10 — 2026-08-22 Introducing Live Workload - Workload module gives EMS and ambulance agency staff a live view of their fleet from anywhere. A single scrolling grid shows every unit's current status, workload, and shift progress. KPI cards above it summarizes availability, utilization, and activity across the agency. The view updates automatically throughout the shift, so supervisors, dispatchers, and operations leaders can check how the system is performing without being at a desk. ### 1.9 — 2026-08-20 improve performance ### 1.8 — 2026-08-19 improve performance. ### 1.7 — 2026-08-13 added SSO ### 1.6 — 2026-08-05 added fix to biometrics. ## More apps by FirstWatch Solutions, Inc. - [FirstWatch](https://appshunter.io/ios/app/firstwatch/id687422302) - [FirstWatch for iPhone](https://appshunter.io/ios/app/firstwatch-for-iphone/id896846043) - [FirstWatch Canada](https://appshunter.io/ios/app/firstwatch-canada/id6449262465) All apps by FirstWatch Solutions, Inc.: https://appshunter.io/developer/687422305 ## Related topics [first watch app](https://appshunter.io/ios/topics/first-watch-app) · [first watch](https://appshunter.io/ios/topics/first-watch) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*