# Firsty: Your Global eSIM — user reviews > 717 indexed App Store user reviews of Firsty by Bamboo Connected, rated 4.50/5 from 542 ratings. - Source: https://appshunter.io/ios/app/firsty-your-global-esim/id6470926128/reviews - App overview in markdown: https://appshunter.io/ios/app/firsty-your-global-esim/id6470926128.md - Rating breakdown: 5★ 443 · 4★ 34 · 3★ 16 · 2★ 9 · 1★ 40 ## What do users think of Firsty? Overall sentiment: neutral **Pros** - 🚀 Fast data speeds - 👍 Reliable connectivity - 💡 Innovative free data model - 🌍 Global coverage - 🔒 Secure eSIM implementation - 👍 Responsive customer support **Cons** - 🐛 Inconsistent performance - ⚠️ Unreliable free data - 🔍 Unclear pricing and data limits - 🔌 Drains battery quickly - 🤔 Confusing setup process **Commonly reported bugs** - Login issues on certain devices - Frequent app crashes - eSIM activation failures **Most requested features** - Dark mode option - Ability to pause free data usage - Integration with more ride-sharing apps - Clearer data usage tracking ## Newest reviews (17 of 717) ### 4/5 — Very good costumer service *2026-08-15, version 1.8.6* Although the country I bought data for was no longer supported. The operator was fully supportive and understood my request for a refund. ### 3/5 — Disconnects at random times, even with data left, capacity system also bugged *2026-08-11, version 1.8.6* So from this new update where you watch ads to get amounts of mobile data one ad for 20mb. I’ve noticed that even with lots of data left it seems to disconnect at random times and sometimes won’t even reconnect after getting wifi to assist it. And the cap limit is really weird, one day it’s 300 next day it’s 280 and as the day goes on the cap gets smaller and smaller. And if u guys manage to fish this issue, I recommend adding a warning like the original version where you watch ads for 30 mins of data time. So like a warning of 10mb of data left or something like that. ### 4/5 — MultiOne *2026-08-11, version 1.8.6* Used for couple of years on holidays and found very handy if there is no internet. Pose feature on paid one is great to save for the next holiday. The free option is not the best but works for WhatsApp and for very low data app which could be really helpful. ### 5/5 — Lovely App to use *2026-08-09, version 1.8.6* Firsty Is Very Good App When i Tried First time firsty i thiught how can its completely free but when i use it Itz very simple To use In 2 minutes i god my esim Signal is too much good Internet speed Is too much good I Love Firsty ### 5/5 — Amazing Support *2026-08-08, version 1.8.6* i am a customer who buys 1 day of unlimited data everyday and i had a problem where my data was stuck at low speed even tho i never used up my 5GB limit, Julia was happy to help and fix it, and suddenly my speed was back to fast and i could play games and watch live streams again! thank you so much Julia for helping me with the issue on your end! amazing customer support. ### 5/5 — helpful app *2026-08-08, version 1.8.6* i don’t get provided with data and i don’t have my own money to get it as im under age so this helps ### 5/5 — Good for low level usage *2026-08-06, version 1.8.6* I use this just for emergencies between wifi. - it’s a bit of a pain to have to watch an ad for so little data and with a fairly low usage limit, but if you keep this in mind and just have a little at a time the data will be there when you need it. ### 4/5 — Thanks! *2026-08-05, version 1.8.6* This app has helped so much when I need data ### 5/5 — Van *2026-08-05, version 1.8.6* Expo services hughhh ### 5/5 — Shaky start good recovery *2026-08-04, version 1.8.6* My eSIM didn’t work after I payed 10 quid but support was really quick on it and fixed me right up really good service ### 5/5 — No way to logout once you login *2026-08-04, version 1.8.6* There does t seem to be a way to login with a different account. ### 5/5 — Love it! But… *2026-08-02, version 1.8.6* Only thing is that I wish the adds would give you a little more data than 20MB. Also, some of the ads are longer than others, and they still give the same amount. Otherwise it is a great app! I recommend! ### 4/5 — Number *2026-08-01, version 1.8.6* Why not giving me number ### 5/5 — Great App *2026-07-31, version 1.8.6* This app is easy to use and very useful ### 5/5 — eSIM *2026-07-30, version 1.8.6* Good Value for Money ### 5/5 — It works *2026-07-30, version 1.8.6* No complaints, gives data for free with a reasonable amount of ads ### 4/5 — MultiOne *2026-07-29, version 1.8.6* Used for couple of years on holidays and found very handy if there is no internet. Pose feature on paid one is great to save for the next holiday. The free option is not the best but works for WhatsApp and for very low data app which could be really helpful. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible app *2026-08-07, version 1.8.6* Disappointed as it was working and then it shut me out and won’t work now. Deleted out of frustration. Will leave you stuck when traveling as it just refuses to allow you to login. ### 1/5 — What happened?? *2026-08-06, version 1.8.6* The app used to be great. It was cheaper than any service, l, and you can pay for each country individually. They changed their entire system that no one wanted. ### 1/5 — It was great *2026-08-01, version 1.8.6* It used to be great but now it’s unusable. Can no longer use the free data to watch the ads.. I’m not sure what feedback you guys used to “improve” the app but it most definitely didn’t seem to improve but rather break it. ### 1/5 — Best customer support *2026-07-28, version 1.8.6* I recommend Firsty to other people. Your support team is excellent and I’ve always had a good experience with your customer service, take love ### 1/5 — Kompletter Schmutz *2026-07-13* Am Anfang war es noch so das du pro Werbung immer ne std Internet hattest (mit w lan) dann haben sie es so gemacht das du pro halbe std eine Werbung schauen musstest hast aber dafür unlimitiertes Internet gehabt dann haben sie es limitiert und jetzt guckste eine Werbung man bekommt 20 Mb dafür und diese werden in den nächsten 2 min komplett leer gelutscht. Einfach insane was dir mit entverbrauchern machen ich rate jede von dieser App ab **Developer response:** Thanks for sharing your feedback. Firsty Free has evolved from time based access to a faster and more flexible data experience. You can now earn up to 200 MB per day and stack up to 300 MB. We are always listening, learning and iterating to make free internet work better for everyone. We hope you will give it another go. Vince ### 1/5 — Horrible customer *2026-07-01, version 1.8.1* When you wanna get a refund they are horrible at the customer service and the eSIM you purchased is not even a un unlimited, they give you 30 days for 40 GB a day. This is not even a unlimited thing. ### 1/5 — Not working *2026-05-09, version 1.7.41* I heard of a free esim and it doesn't show a free version after i signed up ### 1/5 — Where is the free plan?!!! *2026-05-03, version 1.7.41* I don’t see it ### 1/5 — Sucks *2026-04-23, version 1.7.35* Can even sign up with my number. It doesnt send verification code ### 1/5 — Won’t install *2026-01-24, version 1.7.21* For some reason it won’t work for iPhone 17 in USA ## Most praised reviews (10 highest-rated) ### 5/5 — 909user *2026-08-21, version 1.8.7* Very nice!! need more of these. ### 5/5 — This is the best free ESim provider *2026-08-19, version 1.8.7* Out of all like Airvoy, this is the best! Also was able to switch to Telstra by going into the eSIM settings, clicking network selection, disabling automatic and clicking Telstra and that made me have really good coverage and faster speed, also after that I went into the mobile data network settings, and added telstra.internet in LTE setup for better connection. Honestly worth it for supporting Telstra and hope they never remove Telstra by the way I’m sending this feedback on the Firsty eSIM with settings configured for Telstra! ### 5/5 — La eSIM numero 1 *2026-08-19, version 1.8.7* Muchísimas gracias Firsty ! En verdad me sacaron de un apuro. Son los mejores ! ### 5/5 — One you wouldn’t want to miss *2026-08-19, version 1.8.7* Lovely and accessible ### 5/5 — 体验很不错的应用 *2026-08-18, version 1.8.7* 遇到问题的时候，客服的态度很好，也很用心的在解决我的问题，应用的整体体验也很不错 ### 5/5 — Love it *2026-08-17, version 1.8.7* Great ### 5/5 — Essentiel *2026-08-17, version 1.8.7* Parfait pour les voyages et ados. 30s de pub donnent 20mo de données! ### 5/5 — Firsty is by far the best eSIM provider❗️ *2026-08-14, version 1.8.6* I’ve tested a lot of travel eSIMs. But Firsty’s network is the best I’ve experienced, seamless, and the most extensive, with many technical innovations. It works right out of the box! When I faced an issue, the support team responded quickly and thoroughly. The free tier is very helpful cuz you don’t need to top up data for every little thing, and you can buy packages without the need for WiFi, so you can use it in emergencies without worries. I am grateful to God for having found this app. Jazak Allahu khairan (May Allah Almighty reward you with goodness) to Julia, your team, and your company! *The Arabic word for God is Allah, which has no plural or gender, signifying the absolute oneness & uniqueness of God. The Quran is the verbatim Word of God & the final revelation as God has taken responsibility for its preservation as guidance for humanity until the Day of Judgment‼️ ### 5/5 — Good Esim service! *2026-08-12, version 1.8.6* Very good service and worthy the prices given. If for ever any reason you can’t buy any data, you can watch ads and earn some data however not so much so I would recommend to buy the packages! ### 5/5 — Top Support *2026-08-09* Wir sind in Kanada angekommen und hatten am Sonntag keinen Empfang. Support angeschrieben und innerhalb von wenigen Minuten Antwort erhalten und das Problem behoben bekommen. Besser geht’s nicht **Developer response:** Hey Klaus, thanks for the kind words! Landing in Canada to no reception on a Sunday isn't the welcome anyone wants, so we're glad the team had you sorted within minutes. "Besser geht's nicht" might be going straight up on our wall :) Enjoy the rest of Canada! Firsty Team --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*