# Fit Member Portal — user reviews

> 17 indexed App Store user reviews of Fit Member Portal by CSI Software Inc., rated 1.20/5 from 33 ratings.

- Source: https://appshunter.io/ios/app/fit-member-portal/id1271868998/reviews
- App overview in markdown: https://appshunter.io/ios/app/fit-member-portal/id1271868998.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 31

## Newest reviews (6 of 17)

### 1/5 — Still unusable

*2020-06-17*

Is there a web version which works?

### 1/5 — Trash

*2020-06-12*

doesn’t work

### 1/5 — Holy cow...what?!?

*2020-06-11*

You’ve had 2 months to get this usable.. this is GARBAGE

### 1/5 — Just doesn’t work

*2020-06-10*

Can’t even log in.

### 1/5 — Nothing works

*2019-12-31*

This is not ready for use.  From insecure login management to frequent crashes and freezes, this app is not useable.

### 1/5 — Can’t even log in

*2019-11-26*

Have tried numerous times to log in using the information requested and the app freezes each time.

## Most critical reviews (10 lowest-rated)

### 1/5 — Is this 2001?

*2021-12-28*

Absolute worst app, probably in the entire App Store. For an upscale gym, completely unacceptable. 

The one 5 Star review has to be trolling.

### 1/5 — Makes no sense how terrible this app is

*2021-11-06*

Please hire someone to repair this terrible app. I love the classes and see no problem with booking ahead of time but this app makes it take forever

### 1/5 — Terrible app

*2021-04-14*

Not user friendly, can’t access anything.

### 1/5 — Hilariously terrible

*2020-10-15*

Once you get over the frustration of using this dumper fire of an app, it’s pretty funny how absolutely bad it is at everything

### 1/5 — Garbage app

*2020-10-11*

This app is just so horribly done and needs a complete redo. I can’t scroll through locations so I can’t set a reservation for the downtown location. 
Got hit with a $5 no show fee because of the stupid app.

### 1/5 — Complete trash

*2020-10-02*

This app is garbage, built for a super old version of iOS to begin with, buggy, crashes often and has to be restarted to work can’t do anything without restarting the app 5 times.. and during COVID they expect you to use it to make reservations to work out and such even tho this stupid app is trash. Come on ... update your crap

### 1/5 — What a joke

*2020-07-12*

This is a joke

### 1/5 — Absolute garbage

*2020-06-29*

Only works to book gym time at the east village location.  App interface is terrible and you can’t change which gym you are trying to use. I love fit as a gym but they should be embarrassed by this app...

### 1/5 — Worst app

*2020-06-27*

App does not remember your user name or password and the menu in top left corner is the same color as the header, so you don’t even know it’s there.  Just ridiculous.  To reset your password (because it does not temember it) is the most frustrating experience ever.  Great gym. App is horrible.

### 1/5 — Fire your app developer

*2020-06-19*

Took me 5 tries with the help of Fit staff to get this to work. Once in, it’s still a terrible user experience. You have to book a class in order to schedule a time to work out, even if you’re just working out and not taking a class. How is anyone supposed to know that?

It’s clunky, doesn’t load all the time. Stops working with no error message, I could go on. So many problems. 

Just go in to the gym and have the staff do it. Wonder how many members you’re losing because of this app.

## Most praised reviews (1 highest-rated)

### 5/5 — God tier Application

*2020-06-10*

In all my years of surfing the interweb, I have never came across an application with such a smooth, seamless interface. Astute and revolutionary. Kudos!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*