# Fit19 — user reviews > 39 indexed App Store user reviews of Fit19 by Endo Fitness LLC, rated 4.69/5 from 921 ratings. - Source: https://appshunter.io/ios/app/fit19/id1579097649/reviews - App overview in markdown: https://appshunter.io/ios/app/fit19/id1579097649.md - Rating breakdown: 5★ 792 · 4★ 60 · 3★ 5 · 2★ 5 · 1★ 45 ## What do users think of Fit19? Overall sentiment: negative **Pros** - 👍 Friendly staff - 🚀 Intuitive and easy to use - 💪 Helpful for personal training and tracking progress **Cons** - 🐛 Login issues and inability to reset password - 🐛 App crashes and freezes - 🔍 Lack of class descriptions - 🔒 Inability to add membership card to wallet **Commonly reported bugs** - Unable to login with correct credentials - App gets stuck on 'downloading system branding' screen - Step tracking not syncing correctly **Most requested features** - Copy and paste workouts to different days - Restore ability to add membership card to wallet ## Newest reviews (12 of 39) ### 2/5 — Annoying *2026-04-04, version 8.10.3* Stop requiring an update every week. It’s annoying to stand at the front desk while the app updates constantly. No other app forces updates…especially for something as unimportant as a gym app. ### 2/5 — App Won’t Load *2024-08-25, version 7.137.0* I have rest my password. Enter in info and it says its loading “branding” and then kicks me back to sign in screen. ### 1/5 — Not able to login *2024-05-16, version 7.121.1* I get error unable to reset password because of wifi. My phone works everywhere else but this app ### 2/5 — Why is my login screen stuck? *2024-02-08, version 7.90.0* I put it my login and it loads to the next screen “downloading system branding” and then takes me back home? :( and theres no customer service phone number or email so who do i ask for help?? 😭 anyone else having this issue still? ### 1/5 — Maybe better if I could open it *2024-02-05, version 7.90.0* I downloaded and created password. Then I answered all the questions required to enter the app and start to look at class schedule so I can book classes. There are no descriptions of any of the classes available. I leave the app and try googling class descriptions but don’t find the info I need. When I go back to the app it crashes. I reopen it and it asks me to log in but tells me my log-in info is incorrect and I should recheck. I repeat log-in. No joy. I try deleting the app and resetting password. Same story. I do this three times, and still no joy. It won’t recognize my log-in credentials, so I can’t get into the app. Complete waste of time ### 1/5 — Doesn’t work! *2023-11-20, version 7.90.0* No matter how many times I reset the password, it says it is wrong. ### 1/5 — Unable to chat anymore *2023-10-28, version 7.90.0* I used to be able to chat with my trainer but recently the chat text box disappeared. I wonder if this is happening to other members as well. ### 1/5 — The new update is broken *2023-10-20, version 7.90.0* Doesn’t let me log in. Tried password reset multiple times but the app still complains invalid username and password ### 1/5 — What is wrong with this app *2023-07-23, version 7.84.1* I’ve been using it for years and now it won’t let sign up for any classes, the classes don’t load and my check ins are no longer there ### 1/5 — Terrible *2023-05-02, version 7.73.0* Not possible to login. Other reviews are fake ### 1/5 — Can’t log in *2023-01-20, version 7.62.0* Doesn’t let me log in. Says email and password are incorrect even though it is correct! ### 1/5 — Less than 0 *2023-01-18, version 7.62.0* I can’t get it! It doesn’t give you more options. Really bad app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Couldnt update payment *2026-07-29, version 8.16.0* Unable to update change of payment got an error twice. Had to go to the desk and make them charge me ### 1/5 — Login Bug *2026-05-12, version 8.16.0* Logged me out and doesn’t let me log back in doesn’t recognize my account. Lost my account apparently with the most recent update. Major headache ### 1/5 — Forced Update *2026-05-02, version 8.16.0* The fact that it forces a paying member to update the app before being able to check in at the gym is insane. I should be able to update it at my convenience. ### 1/5 — No show trainer *2026-04-29, version 8.10.3* I scheduled a session with a personal trainer through the app and received a confirmation email. The trainer was not available at the gym when scheduled. ### 1/5 — not letting me login *2026-04-17, version 8.10.3* I created my account a while ago it was working fine. Than it logged me out by itself. Which is fine so I naturally I just used my email and password only for it to not recognize it. So then I think that’s okay I will just click forgot my password and I give it my email and no email ever appears in my inbox. So I guess I have lost access to my account?? Not sure who worked on this app but it needs serious rework. ### 1/5 — Email, WRITTEN CONSENT *2025-06-30, version 7.181.0* Have been trying to resolve this problem with signing a email? i’m on a phone. It doesn’t allow me to write or type, supposed to EXPRESS WRITTEN CONSENT, when I can’t even sign a email. Simply wanting to try the guest pass out i’m unable to sign your terms and conditions.😬 ### 1/5 — So bad *2025-05-06, version 7.161.0* the worst app in the world and never works it’s so annoying and the workers don’t even know what goes on with this app ### 1/5 — Can’t log in *2025-01-09, version 7.161.0* I purchased a membership and made an account on my laptop and tried to download the app so i can check in with my phone. Doesn’t let me log in, probably fake app. ### 1/5 — Pass *2024-12-10, version 7.161.0* The new update doesn’t have an option to save my pass to the Apple wallet for easy access to check in. Why was this option taken away? ### 1/5 — Doesn’t work *2024-06-26, version 7.131.2* Tried to log in with new username and password and just will not work. Obviously a problem with the maintenance of this app. ## Most praised reviews (10 highest-rated) ### 5/5 — Friendly staff *2024-04-23, version 7.121.1* The staff is very friendly compared to most gyms, its clean & has fun classes ### 5/5 — Great Tool for Personal Training *2023-04-04, version 7.70.0* I use the app to keep track of my personal training progress and speak with my Fitness 19 trainer. It’s super easy and helps me stay on track. ### 5/5 — Great app! *2023-01-21, version 7.62.0* Awesome app for tracking workouts and building client programs as a personal trainer. ### 5/5 — Changed my body *2021-09-13, version 7.12.0* This app literally caused me to lose weight it's Unbelievable. 10/10 would download on every device in the house. ### 4/5 — Great app with room to grow *2026-08-12, version 8.16.0* I really enjoy the Fitness 19 app overall, especially the built‑in workouts that can be personalized to my routine. It makes planning sessions simple and keeps everything organized. There are two features that would make the app significantly more user friendly. First, the ability to adjust the font size so I can set timers without needing my glasses. Second, the ability to open a workout before starting it so I can leave myself notes, like starting weights for a deload week or reminders for specific exercises. Adding these would make the app much easier to use and help with planning and consistency. ### 4/5 — I love it, but.. *2025-10-17, version 7.203.0* I love this app and use it often. I like to plan out workouts and complete them using the timers on this app. It’s super easy and intuitive, but my only problem is that the workouts that you do can’t be copied to another day. You have to move the entire workout to a different day.. I would like to see the capability of copying full workouts from one day and pasting them into another without completely removing it from the previous day added to this app, because there are some workouts that I would like to repeat, but I don’t have the patience to completely rebuild the workout on a different day. ### 4/5 — Nice place for decent membership price *2023-06-06, version 7.78.0* They have variety of classes and diff forms of group exercises. The place is new and clean. Wish they had more classes in the morning slots between before 10. Overall, my experience has been good. ### 4/5 — Great fitness app, minor issues *2021-11-27, version 7.16.0* App is great since especially since I have personal trainer. Adds workouts etc. love the watch app and complication options as well. However, there seems to be an issue with step tracking. It didn’t sync all my steps in the app for yesterday but it does show the correct amount in the health app. Manually syncing doesn’t seem to fix it nor does it even seem to sync as the sync date and time remains unchanged after sync. Also, sometimes the app freezes and then starts working again. This is on an iPhone 13 pro. ### 3/5 — Potentially major issues *2025-04-13, version 7.161.0* I became a Fitness19 member last year, and canceled my membership later on. A few weeks ago, I joined Fit19 again and downloaded the app. However, it didn’t let me login. I tried resetting my password, which I was able to, but it still did not let me login because my password was ‘incorrect’. With the help of an associate at a Fitness 19 location, I was able to login to my account, but this time, whenever I try to access my details, it gives an error message saying: “Can’t find the associated ABC user.” However, the good thing is, the app still works normally and I’m able to save my account details successfully. Overall, it’s a good app, but there are a few bugs that may need attention. ### 3/5 — Can’t add membership card to apple wallet *2023-12-04, version 7.90.0* When trying to add card, it says “could not add card. Try again later, or contact your card issuer for more information”. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*