# Fitbit Import — user reviews > 50 indexed App Store user reviews of Fitbit Import by Anteneh Sahledengel, rated 3.92/5 from 470 ratings. - Source: https://appshunter.io/ios/app/fitbit-import/id1434236463/reviews - App overview in markdown: https://appshunter.io/ios/app/fitbit-import/id1434236463.md - Rating breakdown: 5★ 305 · 4★ 30 · 3★ 25 · 2★ 11 · 1★ 99 ## What do users think of Fitbit Import? Overall sentiment: negative **Pros** - 💪 Effective health activity tracking - 💰 Free valuable tool - ✨ Good sleep analysis features - 🎯 Integrates Apple Watch and Fitbit data **Cons** - 🐛 Sync functionality completely broken - ❌ Data transfer fails despite claims - 🔐 Privacy concerns with credential requirements - 😤 Difficult and confusing setup process - 🚫 Limited feature set for sharing and challenges - ⚠️ App crashes and UI glitches - 📊 Inaccurate step count discrepancies - 🔄 Inconsistent performance across devices **Commonly reported bugs** - Sync button shows 'never synced' after completion - Green screen flickering and flashing - App crashes on login - Internal error on login button - Unknown error messages during sync attempts - App freezes and becomes unresponsive - Restricted screen access after Apple sync - Partial data transfer then error (e.g., 240 bits downloaded then fails) - Step count off by ~1000 steps from Apple Watch - No data transferred despite successful sync notification **Most requested features** - Step sharing and challenge functionality - Improved data transfer accuracy - Better app stability and performance - Clearer setup instructions - Remove automatic rating prompts on app open ## Newest reviews (14 of 50) ### 1/5 — Starts syncing but then produces an error *2020-07-02, version 1.3* I successfully logged into Fitbit through this app. And the app immediately started downloading information to Fitbit. After 240 bits of data we’re supposedly downloaded it started sending a different data set (weight) and then gave an error. I don’t see any data synced. ### 2/5 — Won’t sync *2020-06-07, version 1.3* It looks like it would be great but the activity won’t sync. The Apple app shows that this app has not requested access. Oh well. ### 1/5 — Updates? *2020-05-28, version 1.3* Is this app still supported? I just downloaded these input and output apps and when I click on the login in button, it tells me there’s an internal error. ### 1/5 — Not a single review says it works *2020-05-26, version 1.3* Read every review, even the ones with 5 stars. Either they haven’t tried it yet or they apparently didn’t know you don’t give more stars for a bad review. Not a single review says it has worked at all since over a year ago. Don’t waste your time. ### 1/5 — Bummer *2020-04-17, version 1.3* This did not work and no info was synced. ### 1/5 — Bad practice!! *2020-01-27, version 1.3* Requires Fitbit profile information to be synced to allow any sync. Privacy fail!!! ### 1/5 — Doesn’t sync Steps?! *2019-12-29, version 1.3* If this syncs Steps, I couldn’t figure out how to do it. It syncs other types of data though. ### 1/5 — Waste *2019-12-17, version 1.3* Doesn’t sync. Don’t waste your time. ### 2/5 — Won’t sync steps *2019-11-16, version 1.3* Won’t sync steps ### 1/5 — Doesn’t sync Health to Fifbit *2019-11-16, version 1.3* Disappointing. ### 1/5 — Never Sync from health to Fitbit *2019-11-13, version 1.3* I did it many times but nothing get affected ### 1/5 — Does not work *2019-10-30, version 1.3* After sync, still shows ‘never synced’ Data not present on fitbit app ### 1/5 — It doesn’t work *2019-09-09, version 1.3* I have been trying to sync now for an hour and nothing I’m just going to use the lifesum app ### 1/5 — Doesn’t work *2019-08-27, version 1.3* Doesn’t sync ## Most critical reviews (10 lowest-rated) ### 1/5 — Won’t synchronize *2023-01-13, version 1.3* Will not sync with my Fitbit ### 1/5 — App doesn’t work *2022-07-24, version 1.3* It just doesn’t work— don’t bother downloading ### 1/5 — Does not serve a purpose *2022-07-06, version 1.3* This does not allow user to share steps or have challenges. ### 1/5 — No data *2022-03-15, version 1.3* Says synced, but no data transferred ### 1/5 — Doesn’t Do Much *2021-08-08, version 1.3* Very little of the data Fitbit collects is transferred to the Apple Health App. ### 1/5 — did not work *2021-06-04, version 1.3* Could not get it to sync ### 1/5 — Syncing *2020-12-29, version 1.3* I CANT SEEM TO SYNC MY FITBIT TO MY i8 Phone!!!!!! ### 1/5 — Doesn’t appear to work. *2020-12-04, version 1.3* It says it synched, but Fitbit didn’t display anything new. ### 1/5 — Distance is not showing *2020-10-05, version 1.3* The sync claims to be successful but the distance I ran with my phone in the pocket this morning while my first it was charging, did not sync on Fitbit app. ### 1/5 — No *2020-08-06, version 1.3* Need to cancel this app. It is not working as suggested ## Most praised reviews (10 highest-rated) ### 5/5 — Strong tool *2022-08-13, version 1.3* This appt does a great job keeping my activities recorded in support of my heart-health. I’m looking for the same features of those $700 the kids walk around with playing games on. So Next Time You Need Value Check This Gem! ### 5/5 — Very easy to sync Apple watch data to Fitbit app!!! *2021-01-23, version 1.3* The fitbit app has the best sleep analyzer, and I couldn't find a way to switch to my new Apple watch without missing it. I have been wearing both the Apple watch and my Fitbit, so as to have the best features of each. Hopefully, with this app showing me to transfer data from the Apple health app to my Fitbit app, I'll be able to put aside my old Fitbit device and just use my Apple watch for everything. Fingers crossed! ### 5/5 — simple yet powerful *2019-10-24, version 1.3* i just installed and looks good and legitimate. Hope they wont compromise personal health data. ### 5/5 — It works!! *2019-03-07, version 1.1* So excited to see this work. Especially since it’s free! I use Apple Watch, but track my weight and food in the Fitbit app. Very pleased to find something that integrates so well. ### 5/5 — Neyr88 *2018-12-18, version 1.0* It actually keeps blinking and doesn't seem to work for me ### 5/5 — Not syncing *2018-10-11, version 1.0* Just downloaded yesterday & I’m getting an unexpected error has occured😡 ### 3/5 — Really *2022-11-30, version 1.3* The app always brings always all the way back to Re enter and was a challenge to get into, but once I allowed apple to sync, then it was like a restricted screen with no access back to the Fitbit app. Exit and then went to Fitbit for the details to see if it was shared. ### 3/5 — Set up *2021-04-19, version 1.3* Super hard to setup. ### 3/5 — Always pop up requesting for voting star when opening app *2020-10-21, version 1.3* Should not ask for voting anytime opening app ### 3/5 — Please update the app. *2018-12-13, version 1.0* This app used to work flawlessly and seamlessly. But a recent update must have a serious bug. Now the screen just flashes green erratically. Hope this app can be fixed soon. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*