# FitCloud — user reviews

> 491 indexed App Store user reviews of FitCloud by 欣 黄, rated 2.70/5 from 298 ratings.

- Source: https://appshunter.io/ios/app/fitcloud/id1134481220/reviews
- App overview in markdown: https://appshunter.io/ios/app/fitcloud/id1134481220.md
- Rating breakdown: 5★ 53 · 4★ 46 · 3★ 60 · 2★ 33 · 1★ 106

## What do users think of FitCloud?

Overall sentiment: negative

**Pros**

- 👍 Comfortable to wear
- 💡 Good selection of health tracking features
- 🚀 Syncs data well with app
- 👍 Decent accuracy for health metrics

**Cons**

- 🐛 Connectivity issues with app
- 🐛 Inconsistent data tracking (steps, sleep, etc.)
- 🐛 App crashes and bugs after updates
- 🐛 Inaccurate weather and time display

**Commonly reported bugs**

- App crashes after latest update
- Unable to log in or register account
- Sync issues causing data loss
- Incorrect unit conversions (distance, temperature)

**Most requested features**

- Add support for more notification types (Telegram, Instagram, etc.)
- Improve sleep tracking and analysis
- Allow customization of watch face and display
- Provide better documentation and instructions

## Newest reviews (19 of 491)

### 2/5 — No Blue Tooth

*2026-03-10, version 1.7.3*

Bluetooth on but app says it’s not.

### 3/5 — No puedo conectar mi reloj con esta aplicación

*2022-01-16, version 1.7.3*

Hola podrían por favor ayudarme a conectar mi reloj con la aplicación, no se por que no conecta  siendo esta la indicada

### 1/5 — Не входит в аккаунт.

*2021-12-07*

Не могу зайти в свой аккаунт. Прошу исправить

### 1/5 — Rubbish App

*2021-12-06, version 1.7.3*

Does not connect and useless support. 
Looking for alternative or will ask friend to write one for me.

### 1/5 — Нет соединения с устройством

*2021-11-23, version 1.7.3*

Использовал программу 2 года! Постоянно запрашивает вход. Последний раз не смог войти в свой профиль! Выбрасываю свои фитнес Часы и удаляю программу!!!

### 3/5 — It worked and then it stopped working

*2021-11-09*

At first it worked ok, everything was fine, I created an account, all the data was visible to me. But after some time, after I charged my watch it logged me out and asked to sign in again. I was not surprised, that thing has happened before. I tried to sign in into my account and it started loading and never loaded it to the end. I tried everything to fix this, I checked the WiFi, refreshed the app, restated my phone, tried to register again, but nothing helped. When I open the guest page or whatever it is called it works and connects to my watch but it never syncs the data and is kinda useless this way. I am still planning on buying a new watch of a different brand soon, but I leave this app unsatisfied. I am very disappointed and expected much more from the experience of FitCloud.

### 3/5 — Can’t sign in

*2021-06-27, version 1.7.3*

Please fix this, your app must need to be updated

### 1/5 — Va como el ...

*2021-04-22, version 1.7.3*

Hola no me deja activar las aplicaciones que quiero ver en mi reloj

### 2/5 — 情報

*2021-03-25*

情報の詳細を提供してください。
不安になります。

### 1/5 — FitCloud

*2021-01-26, version 1.7.3*

I have enjoyed using the info on FitCloud. 
However, I have lost the charger and cannot find a way to order a replacement. 
Communication with this company is something I cannot figure out. 
Anita

### 1/5 — Język

*2021-01-04, version 1.7.3*

Brak języka polskiego

### 1/5 — Waste of money.

*2020-12-13, version 1.7.3*

I bought my heart rate monitor watch yesterday.  Then DL the app.   Will not pair with my iPhone. Totally disappointed !!!

### 2/5 — Сбрасывается аккаунт (

*2020-11-21*

Почему происходит сброс и выход с аккаунта при обновлении?? Это большое замечание и проблема! Такого быть не должно.

### 2/5 — Crash

*2020-11-16, version 1.7.3*

Non va’ .....all’inizio riceveva tramite Bluetooth sul mio iPhone X tutte le rilevazioni...adesso non più ...devo sempre disinstallate la app e reinstallarla per farla funzionare di nuovo. 
Comunque con il mio iPhone X non va’ aggiornatelo meglio

### 1/5 — Immerhin, die Uhrzeit zeigt sie an....

*2020-11-07, version 1.7.3*

Aber immer mal wieder 

- springt im Laufe des Tages die Schrittzahl zurück auf 0

- wird die Schlafenszeit weder korrekt noch überhaupt aufgezeichnet

- beginnt die Aufzeichnung Puls erst morgens

So gut wie nie

- zeichnet die Ihr den Blutdruck Nachts auf und auch morgens beginnt die Messung erst nach zahlreichen selbst veranlassten Messungen und Synchronisationen

- funktioniert die Atemfrequenz. Zeichnet selten auf und wenn überhaupt dann mit Fantasiewerten

Fazit, die Uhr ist nur ein „nice to have“ zum „must have“ ist da noch irre viel Luft nach oben....

### 1/5 — Не синхронизируется на новой iOS 14.01

*2020-10-06*

Срочно исправьте ситуацию! Невозможно синхронизировать Часы на последней прошивке айфона.

### 1/5 — Não conecta

*2020-10-04*

Não conecta com o iPhone 7 Plus, encontra mas não vincula!!!!
Atualizem com urgência

### 1/5 — Fix it please

*2020-09-21, version 1.7.3*

Doesn’t work in new iPhone actualisation!!!! Please fix, l love my watch. If not please provide alternative app.

### 1/5 — Stopped working?

*2020-09-19, version 1.7.3*

Won't connect!

## Most critical reviews (10 lowest-rated)

### 1/5 — لا يمكن وبط الاجهزة مثل الساعه بسهوله

*2024-12-09, version 1.7.3*

صعب ربط الساعة بالبرنامج

### 1/5 — Fitness Tracker

*2024-07-17*

Can I get another watch bracelet please.
Sender:
Roy Tan,
34 Goderich Street,
Longford,
TAS 7301,
Australia.

### 1/5 — Will not bind

*2024-01-13, version 1.7.3*

Just wanted a watch with different faces with time and temp but this wont even do that what a ripoff!!!!!!

### 1/5 — 手機程式開啟後同步完會閃退…完全無法使用

*2023-02-08, version 1.7.3*

手機程式開啟後同步完會閃退…完全無法使用

### 1/5 — Keep crashing

*2023-01-25*

The app crashes immediately after sync

### 1/5 — 5 Minussterne

*2023-01-15, version 1.7.3*

Schrott! App stürzt ständig ab. Erbärmlich!

### 1/5 — Smart fitness tracker

*2022-08-06, version 1.7.3*

When I first got it it worked fine, but now it won’t work at all, it is nothing but a watch. It won’t bind to my phone, it won’t do anything. Terrible terrible piece of equipment. Do not buy

### 1/5 — Won’t connect

*2022-05-26, version 1.7.3*

It worked for a while but now the Bluetooth won’t connect with my phone there css as not sync data. Frustrating!

### 1/5 — Non è più utilizzabile

*2021-12-30, version 1.7.3*

I Phone non so cosa avete fatto ma non funziona più , come provo a collegarlo non da segni di vita. Cosa devo fare?

### 1/5 — ログイン

*2021-12-09*

ログインが出来ない。
アップデートでなんとかして。

## Most praised reviews (10 highest-rated)

### 5/5 — 请问是什么牌子的手环？表带坏了

*2021-12-15*

朋友送的手环，用着还不错。就是表带坏了，不知道是什么牌子的，不知道怎么换？

### 5/5 — Funciona mas é limitado

*2020-09-02*

A interface é limitada, não aceita mudar só tem 3, é simples, nada demais, vc não consegue colocar um papel de fundo por exemplo. 
Deveriam ter esse recurso na próxima atualização.

### 5/5 — Watch band broke

*2020-08-16, version 1.7.3*

Love the watch. Wore out the watch band how do I get another watch band?

### 5/5 — Top demais

*2020-01-29*

Tá funcionando tudo certinho.

### 5/5 — SO FAR SO GOOD

*2020-01-12*

Even though the app doesn’t work on my iPhone I think the iPhone’s latest software update may be the problem.  However the app downloaded straight away on my new iPad and all the exercise and health settings synced perfectly.  
I am a very happy bunny because I can now see my BP, blood oxygen and breathing stats which is information I don’t get from the GP.  I shall monitor this closely to ensure everything carries on as normal.
The watch is comfortable to wear however it would be the icing on the cake to be able to change the strap.  Overall I am very impressed with both the watch and the app.

### 5/5 — I’m confused

*2019-09-13*

And the reason why I’m confused is while I’ve been charging my new fit, I was reading all of these horrible reviews as far as not syncing or measurements are only in meteoric and, I haven’t even worn it yet and I’m already loving it. I had no problem syncing it, I easily found how to change from meteoric to standard pounds and feet and inches. It’s just a matter of playing with it and figuring it all out. The instructions book is stupid small but that’s not a deal breaker. So, I’m all set and have it completely programmed to start my day tomorrow after I let it fully charge.

### 5/5 — Syncs perfectly with my smart watch

*2019-08-07*

My sleep hours, my steps, notifications on my phone, it's really handy 🙌🏼💓

### 5/5 — Nice

*2019-03-02, version 1.7.3*

Nice

### 5/5 — 今のところ良い

*2019-01-23, version 1.7.3*

最近購入しましたが、一応ちゃんと使えてます。
一発で同期しない時があるけど、ちゃんと記録されてます。

### 5/5 — App läuft gut ... bei der Schlafanalyse noch Verbesserungen möglich

*2018-09-02*

Ich nutze die App in Benutzung mit einer Z11C
Smart Watch und bin sehr zufrieden! Synchronisation läuft zuverlässig und es sind alle Informationen vorhanden. Einzig die Schlafanalyse funktioniert nicht immer ... wenn man zum Beispiel mal Nachts aufsteht und anschließend wieder weiterschläft , wird das dann nicht immer komplett über den gesamten Zeitraum aufgezeichnet. Hier besteht noch Nacharbeitsbedarf . Ansonsten tolle App !👍🏻

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*