# FitCloudPro — user reviews

> 2,033 indexed App Store user reviews of FitCloudPro by 欣 黄, rated 3.60/5 from 3,643 ratings.

- Source: https://appshunter.io/ios/app/fitcloudpro/id1452851243/reviews
- App overview in markdown: https://appshunter.io/ios/app/fitcloudpro/id1452851243.md
- Rating breakdown: 5★ 1,807 · 4★ 337 · 3★ 404 · 2★ 337 · 1★ 758

## What do users think of FitCloudPro?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 🚀 Accurate health tracking
- 💡 Customizable watch faces
- 🔒 Reliable Bluetooth connection

**Cons**

- 🐛 Inconsistent sleep tracking
- 🔋 Short battery life
- 🚫 Limited watch face options
- 🤖 Poor translation and instructions

**Commonly reported bugs**

- Watch face store not working
- Inability to complete user profile setup
- Disconnection issues between watch and app
- Inaccurate health data measurements

**Most requested features**

- Add more watch face options
- Improve sleep tracking and reporting
- Allow custom watch face creation
- Integrate with more third-party apps

## Newest reviews (18 of 2,033)

### 3/5 — Приложение на три звезды

*2026-08-21, version 1.8.1*

Вроде все работает более менее, но русский язык местами не русский , смена обоев на часах , то ещё приключение, так как больше половины выдаёт ошибку , и ладно бы только с теми которые были , так попал под раздачу и тот циферблат где можно делать свой фон

### 3/5 — It’s alright, but…

*2026-08-18, version 1.8.0*

Wouldn’t heart having more setting option such as changing the phone application’s theme colour. The colour they use hurts my brain (neurodivergence user) and I would be glad being able to change it to anything but yellow. 

The other extra I really miss is to add activity type to the list the watch has that I use with the app. There are plenty of options but not in the watch’s menu, nor in the app itself options to add activities or sports, like H.I.I.T, boxing or weightlifting.

### 3/5 — Not syncing

*2026-08-11, version 1.8.0*

I have a health condition concerning my heart and I need to track my heart rate very accurately but it doesn’t calculate the highs of it and never goes up past 113 bpm and the data isn’t syncing anymore and I NEED to see it it’s not just a preference it’s something I need because my condition is continuing to get worse and I can’t get help to get better with inn accurate information or no information at all please fix this soon I am very desperate.

### 4/5 — Good watch

*2026-08-10, version 1.8.0*

Has a lot of features.  Even on maximum screen time, popup award screens disappear too fast.

### 2/5 — The app sucks, watch that uses it is good.

*2026-08-09, version 1.8.0*

Good luck syncing your data to the app. It constantly loses steps and other data, even when you sync it manually several times. For example, I try to get 10,000 steps a day, but some days I’ll do more or less steps to average out to 10k a day, but the app keeps showing a vastly smaller amount of steps for some of the days even though I made sure to manually sync the app several times before I go to bed. When I go to bed the app and my watch say 12,000 steps but when I get up, the app now shows 9k steps for the previous day. I got rid of my previous fitness tracker that uses this app bc I kept losing steps and thought it was the device. My new device unfortunately uses this same app, which I would not have bought if I knew that, and the issue persists. DO NOT BUY ANY PRODUCTS THAT USE THIS APP!

### 2/5 — Will not bind with phone.

*2026-08-09, version 1.8.0*

The app froze up. Bluetooth settings on my phone said the watch was connected, but the app and the watch itself said it was not. No amount of rebooting devices or turning Bluetooth off and on could fix it. I also tried with a different phone. No luck.

### 2/5 — Phone can’t unbind from previous owner

*2026-08-07, version 1.8.0*

I bought it from a friend and they deleted the program without doing the unbind so it will not work.  I tried it is connected to my Bluetooth but when I  try phone it gives me Bluetooth not connected

### 3/5 — Watch face

*2026-07-31, version 1.8.0*

You need to add new watch face

### 2/5 — Garbage

*2026-07-30, version 1.8.0*

This app no longer works

### 4/5 — I222 model

*2026-07-27, version 1.8.0*

Great watch the only downfall is that you cannot replace the existing built in sports mode for the ones you want. When choosing sports push it always replaces the sport mode in the last slot on the watch. No option to add or remove either on the watch or the APP!

### 2/5 — Can’t wait connect Bluetooth

*2026-07-19, version 1.7.9*

Need help setting Bluetooth

### 3/5 — Application à revoir

*2026-07-17, version 1.7.9*

Avec mon ancienne montre j’étais sur l’application Zepp et je l’a trouvais 1000 fois mieux que celle ci! ici j’aimerais pouvoir avoir toutes les résultats sur l’application jour après jour alors que là aujourd’hui par exemple sur le sommeil je peux voir que ce jour ci. Sur Zepp il y a des courbes etc… ici rien juste des chiffres ce n’est pas correctement lisible.

### 2/5 — Time and date

*2026-07-15, version 1.7.9*

Can’t set time or date

### 1/5 — 🤮

*2026-07-15, version 1.7.9*

Muy mal es mi primer reloj y me desepciono

### 3/5 — Bugs

*2026-07-13, version 1.7.9*

The push notification isnt working on Aolon Neo. Please fix it

### 1/5 — Losing function, ignored feedback!

*2026-07-12, version 1.7.9*

This app is supposed to record blood pressure 02 and pulse. Along with sleep. First, the O2 quit working and no longer wants to transfer to the Health app. Now the blood pressure one quit recording to the Health app. It seems to be getting worse every time there is an update on the iOS.
Update: after installing iOS 26.1 most of the app disappears and none of the information is recording over into the Apple health app! It’s getting to the point where it’s time to buy a different watch.
And if you want support for the app, it sends you to a sales website!
In other words, no support!
I installed the new update, which was Supposed to take care of issues with the software. None of the items that I had issues with got corrected. It’s still the same most of the items don’t work.
This is the last update: they never corrected any of the issues with the software and ignored all of my feedback. Therefore, I purchased an Apple Watch and will be never have to this software again buyer be!!!

### 3/5 — update the app

*2026-07-12, version 1.7.9*

please update the app, give us freedom to choose watch face more, and Bangla native language please include. 
besides give us option to set all watch face as our willings.

### 1/5 — notification setting not working

*2026-07-12, version 1.7.9*

Please fix your app ASAP. Notification setting not sync with Aolon Neo. Every time update notification setting, no notification received. When relaunch, setting back to previous

## Most critical reviews (10 lowest-rated)

### 1/5 — Calls

*2026-08-14, version 1.8.0*

When someone call me I can hear them but they can’t hear me unless I turn it back to my phone before they can hear me

### 1/5 — Won’t pair with watch

*2026-08-01, version 1.8.0*

This app don’t connect to the watch the barcode scanner won’t work and the Bluetooth won’t work either

### 1/5 — I hate both this app and watch

*2026-07-31, version 1.8.0*

I got this smartwatch and when it came I was sooo excited - that didn’t last long . It won’t pair or do anything this app is just a waste of space and i DONT recommend the watch or app I’m telling everyone I know

### 1/5 — Not working

*2026-07-30, version 1.8.0*

Not working

### 1/5 — Sucks

*2026-07-28, version 1.8.0*

Why is it every time there’s an update it won’t push the blood pressure data to Apple health ? Don’t buy Alpha watches.

### 1/5 — Cant use on right hand

*2026-07-26, version 1.8.0*

So I have been wearing this on my left wrist (I’m right handed) and love it. The watch faces most are trash but there are like 3-4 that are cool. But I wanted to change it to right hand so it won’t cover up a tattoo on my left wrist. I go to settings on app and choose right hand setting and … nothing. Watch face will not rotate. So that feature just doesn’t work at all. No clue why but that’s a huge design flaw so 1 star is what you get until this is fixed.

### 1/5 — Not synching

*2026-07-24, version 1.8.0*

Data is not synching with Apple Health.  Have turned off and back on... But currently is not worth wearing.  Please fix.

### 1/5 — Bad apps

*2026-07-18, version 1.7.9*

I cant receive new message notifications from whatsapp

### 1/5 — No connection since update

*2026-07-16, version 1.7.9*

This watch does NOT connect since the “fix issue connection” update what is wrong with your programming! I JUST GOT THIS WATCH WHY DO YOU NOW NOT WORK!!

### 1/5 — Stopped syncing HM data to app

*2026-07-15, version 1.7.9*

This application, no longer sync health monitor data to the application, rendering it worthless.

## Most praised reviews (10 highest-rated)

### 5/5 — Answering reviews

*2026-08-08, version 1.8.0*

Guys please answer some of the reviews that have questions or requests. Also not getting any answers on the feedback inside the app

### 5/5 — Signal fehlt

*2026-07-17*

Ich habe die Uhr von jemandem geschenkt bekommen, und bin bis jetzt sehr zufrieden. Dennoch würde ich mich freuen, wenn es in der Mitteilung Zentrale nicht nur WhatsApp gäbe, sondern vielleicht auch die App Signal. Viele von meinen Freunden, inklusive Mir, benutzen diese App und es ist sehr schade, dass ich die Mitteilungen nur von der normalen Messenger App und nicht von Signal bekomme. Dennoch ist die Uhr sehr toll und auch die Auswahl der Zifferblätter ist vielseitig.
Ich hoffe, mein Problem wird behoben.

Lg, PrideMaus🏳️‍🌈

### 5/5 — Mejoren las esferas

*2026-07-11, version 1.7.9*

Mejoren las esferas

### 5/5 — Watch

*2026-07-06, version 1.7.8*

I am very pleased with this watch. It has all the functions that I need. Great quality!

### 5/5 — Good app

*2026-06-27, version 1.7.8*

I can't change my watch face cause of some file thing please fix

### 5/5 — It

*2026-06-18, version 1.7.8*

It is good and comfortable

### 5/5 — Good

*2026-05-02, version 1.7.8*

Everything was fine, but suddenly it deactivated and won't reconnect to Bluetooth. I don't know what's going on, but it's not working—and I really loved it.

### 5/5 — Good app 👌

*2026-04-16, version 1.7.7*

Love this app it really makes a difference in a lot of ways though it has flaws it is a good app

### 5/5 — Features

*2026-03-20, version 1.7.7*

I love that I can change watch faces. I just wish I could also change the font and color of the time. It’s hard to see if my watch face is the same color as the font. Can you guys please add that feature to the app?

### 5/5 — Like it

*2026-03-17, version 1.7.7*

Had it for over a year and works great. Does more than smartwatches that cost three or four times as much.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
