# FitGenie: Macro & Food Tracker — user reviews > 95 indexed App Store user reviews of FitGenie by FitGenie, LLC, rated 4.80/5 from 2,178 ratings. - Source: https://appshunter.io/ios/app/fitgenie-macro-and-food-tracker/id1068543814/reviews - App overview in markdown: https://appshunter.io/ios/app/fitgenie-macro-and-food-tracker/id1068543814.md - Rating breakdown: 5★ 1,886 · 4★ 157 · 3★ 73 · 2★ 25 · 1★ 37 ## What do users think of FitGenie? Overall sentiment: neutral **Pros** - 🚀 Streamlined and intuitive interface - 💡 Customizable macro tracking - 👍 Responsive customer support - 🚀 Efficient food logging and barcode scanning - 👍 Helpful meal planning and recipe suggestions **Cons** - 🐛 Frequent app crashes and bugs - 🔒 Limited ability to edit or delete account information - 👎 Inaccurate nutritional information for scanned items - 👎 Lack of integration with health/fitness apps and devices - 👎 Limited food database, especially for non-US users **Commonly reported bugs** - App crashes when trying to add custom recipes - Meal times not displaying correctly - Saved meals not syncing properly across devices - Macro goals not saving or updating consistently **Most requested features** - Add option to track fluid intake and workouts - Improve weekly/historical data visualization - Implement more customization options for macro goals - Expand food database to include more international/regional items - Allow users to easily edit or delete custom food entries ## Newest reviews (10 of 95) ### 3/5 — Decent counter *2023-05-01, version 5.18* Some aspects missing: **More variety (few restaurants/foods are missing) Ability to log fluid intake or workouts Otherwise, In the couple of weeks or so using this app I am pleased. By far the most annoyance comes from the fewer choices as compared to other apps, such as MyFitnessPal. ### 4/5 — Meets everything I need (Free Version) *2022-04-03, version 5.11* I’ve never had to pay for anything in the app na duet everything I need is there. It also automatically adds my workout when logged from my Apple Watch. Data is also connected to Health app so you can have more analytics ### 2/5 — The meal times don’t pop up *2021-11-03, version 5.04* The meal times don’t pop up like breakfast, lunch, or dinner none of it is there ### 2/5 — Not working *2021-09-23, version 5.03* I have had the FitGenie app for 6 months. Right now it is not working at all. It just flashes in and then goes off. Please fix! Hopefully the bug is fixed. Otherwise I like the app. I count macros and utilize grams to measure which makes my macro and calorie counting more accurate. ### 4/5 — Add a liquid option *2021-09-02, version 4.40* There should be an option where you can add juice, or smoothies to it. Like if i make a smoothie, i put the items that i put into the smoothie into the app and it calculates it all. Other than that its perfect ### 3/5 — Good but far from perfect *2021-05-06, version 4.40* One of the main reasons I purchased was to get a deeper insight into my micronutrient intake. A lot of missing micronutrient info for a lot of foods. Also a timestap as to when you tracked certain meals would be helpful as well. ### 2/5 — Lots of weird bugs and limitations *2021-03-05, version 4.40* Works ok but there are lots of annoyances. Calories and macros are often inaccurate when scanning a label. Weird bugs, like when I open the app to weigh in first thing in the morning, it’s sometimes stuck on yesterday until I change it to today. Accidentally changed my weight from the previous day a few times before realizing what was going on. Also the points on the weight graph don’t line up with the days on the bottom axis. If I look in my nutrition summary, for some reason it says I ate 45 grams of trans fat... must be some weird math going on behind the scenes since none of my foods contain trans fat. It’s very strange that you can’t make saturated fat one of your focus goals. You can’t see your weekly caloric intake, either the total or an average. There is apparently no good way to review your diet from past time periods; you would have to go back one day at a time as far as I can tell. Good luck if you want to revisit what you were eating on a cut last year or something like that. When copying meals from a previous day, you can’t actually see what they are and you’re limited to copying the same meal (I.e. you can’t copy yesterday’s breakfast to today’s lunch). If you save a meal it basically becomes a new food, instead of adding the individual ingredients to your day. That makes it hard if you want to adjust the amounts on a given day. I thought the meal planning / recipes would be cool but it’s just a gimmick that I gave up on after a day. It just spits out random meals that fit your macros for the day but don’t make a lot of sense. One meal will be like 200 calories and another 900 instead of evenly distributing the calories and protein. You can’t even get an overview of the total macro content for all the meals like you can when entering manually. The shopping thing doesn’t even work for me since I live in Atlanta... although I wouldn’t use it if I did. Overall I’m only still using this app because I paid for a one year subscription and it’s ad free and it was cheaper than the ad free version of MyFitnessPal. The functionality is worse though in terms of tracking. As far as letting the app adjust my macros for me, I don’t even use that feature because it’s so simple that I’d rather just be in charge of that myself, especially since the app doesn’t let you pick a target weight/date which is another thing that leaves me scratching my head. I’ll probably just go back to MyFitnessPal at the end of the year and put up with the annoying ads unless there are a lot of major changes to FitGenie. ### 2/5 — Needs Aussie database! *2021-02-20, version 4.40* Love the UI and features of the app but it really lacks an Australian database so forced to still use MFP ### 2/5 — Logging issue *2020-08-12, version 4.28* Just had trouble logging meals, I would search food and then click on food and screen froze. Had to close app and re open a few times ### 4/5 — Good App *2020-05-28, version 4.16* Very good ## Most critical reviews (10 lowest-rated) ### 1/5 — App crashes upon opening *2025-03-18, version 5.23* Unfortunately, cannot uses. Continually crashing ### 1/5 — Poor App and customer support *2024-10-01, version 5.22* Liked the layout of the app, and wanted the macro supportive features so I paid the for the full year membership. Very annoyed to find out you cannot add any of your own recipes (the app crashes when trying this feature) and there is little to no choices for UK food. I have had no response from customer support for a refund or any help at all. Disappointing. ### 1/5 — Did the platform change ? I cant add macros *2022-11-01, version 5.18* Since when did it start to charge to set my macro goals ? ### 1/5 — Hiding macros behind a pay wall *2022-08-14, version 5.16* How ridiculous. At least give us tiers to using features. Something as essential as adding a food should not cost so much. ### 1/5 — Trash app *2021-12-30, version 5.05* Bought the year subscription and i want my money back!!! Its not saving anything that i put in at all. So upset. DO NOT waste your money ### 1/5 — Regret spending my money 😞 *2021-01-23, version 4.40* I was really excited to try this app but now I regret spending my money. It never finds the items that I scan (which are big brand names) for nutritional info. The free version of MyFitnessPal works much better for me. If the owners of this app are reading this, please return my hard earn money, thank you. ### 1/5 — Unable to edit or delete the account *2021-01-18, version 4.40* There is no option whatsoever in the app to edit your account or delete it. Forget about changing password too! It just doesn’t exist. I don’t care how good is the app if it doesn’t provide proper security and privacy features. ### 1/5 — Most recent update *2020-08-28, version 4.29* Might be the worst bug I’ve seen on this app so far. Days are getting meshed together each time you enter the app and when you input macros it doesn’t register right away. For example, I’ll input a certain food, it won’t register so I’ll exit out of the app, and when I go back in it shifts that food to the prior or future days until I repeat this process 5 times before it returns back to normal. I switched from MFP to Fitgenie basically during its inception and I think the past few months have been the time where I’ve only encountered any problems like this. Still trying to work around it so I can continue to support you guys and not have to input all my foods again but lately it’s been getting harder to not switch back to a more reliable format. Hope you guys can get this problem sorted. ### 1/5 — Improvements *2020-07-22, version 4.25* The app should allow users to look at their cart without having a $50 minimum ### 1/5 — Updates PROGRESSIVELY WORSE *2020-05-14, version 4.13* I have been a supporter of this app from day 1. I’ve recommended FitGenie to so many friends and family. The app has become progressively worse from the last major update to its minor updates in between. There is an area on the home screen of the app that allows you to input 3 ‘nutrient goals’ to track on the home screen, when I go and put in Protein, Carbs and Fats to track and press save, the app either freezes or saves the wrong nutrient goals. i.e. Instead of saving ‘Fats’ it will save ‘Sugar’ instead. It’s been super buggy since the updates. Another issue I have and this is probably the worst. The app is so inaccurate when scanning foods or searching for them on the search bar. I spend most of my time manually inputting the nutritional content because the app has it wrong at least 60% of the time. I saw that they partnered with another company’s database, but I’m not sure if you guys use this yourself... but your yearly subscription customers should not have to manually input their food. We pay you for efficiency and accuracy. One day I checked the accuracy and I could have eaten more than 500 extra calories because the app had the info wrong. Another issue with efficiency is the older versions of the app had an area where you could see how many macros you had ‘left’ in the day so you didn’t have to do the math yourself. Clearly it’s simple arithmetic, but again... if I’m paying you a yearly subscription why would you want to make your app less efficient for your customers? That’s definitely REGRESSION. Let’s keep it simple. I’ve been a huge supporter of this app from the beginning, because I’m a huge supporter of Eric Helms’ work. They use his algorithm to calculate the nutritional needs of their customers. When I first encountered an issue I emailed FitGenie to get help, and one of the founders responded to me with great customer service etiquette. Very friendly, helpful and kind guy. But their customer service has seemed to have also regressed lately as well. I’ve tried to reach out several times via social media with no response. I’m seriously considering parting ways at the end of my yearly subscription if these issues aren’t resolved. I’m just not satisfied with what the app has been producing and hope they will be addressed swiftly. At this time, I can no longer recommend anyone to get this app in the state it’s in. Until the inaccuracies and bugs are fixed... it’s not worth wasting your time until things are improved. ## Most praised reviews (10 highest-rated) ### 5/5 — Bless This App *2025-03-26, version 5.25* I’ve been using this app for probably 8 years, and I swear I will die if for some reason I can’t use it and have to switch to another. Other more “popular” apps are great for people who eat junk and thus want to scan labels of ultra processed foods and need detailed restaurant menu nutritional info at their fingertips. But those other apps really don’t do what I want. This app is a lot better for people who care about macros and other measurements like fiber and vitamins/minerals. It works a little better for cooking from scratch or eating whole foods and definitely is superior for tracking macro and micronutrients. And it’s streamlined-it’s not busy or obnoxious. They also have the best customer service and were very responsive the single time I have had a problem in the 8 years I’ve been using them. ### 5/5 — Love it *2023-05-16, version 5.18* Very good for bulking up ### 5/5 — Great App *2022-03-28, version 5.11* This app is very easy to use and very helpful in helping me better understand my nutrition and daily intake. Being able to scan labels and have tons of popular foods and brands included makes tracking simple. Customer support is very quick to respond as well (even on a Sunday!). Using this app has made me much more mindful and helped me lose weight much quicker than I thought possible! ### 5/5 — Convenience and relief *2022-02-02, version 5.06* Trying to cut weight for jiujitsu competition always left me in anxiety. Tracking my calories on the app instead of my head gives me a sense of relief. I can actually log my input and output and see where I stand throughout the day. The meals are also a plus! I’m always on the move. They’re actually delicious. ### 5/5 — Great app *2021-07-29, version 4.40* Love this app very easy to use and if there is not a food or brand you can’t find, you can easily create your own. I just wish you can delete old ones or just edit and fix them. ### 5/5 — Awesome *2021-04-30, version 4.40* Awesome app but just started. ### 5/5 — Great tracker and customer service. *2021-02-11, version 4.40* Fell off the wagon for a while but back to tracking again. I’ve used a few of the “popular” tracking apps over the years but have found Fit genie to be better. I also had an issue and emailed them for help I got a reply back in a timely manner and also went back and forth a few times with more questions. Nowadays to get emails back from customer service in short order is great. Keep it up !! ### 5/5 — Best calorie app out there ! *2021-01-18, version 4.40* This makes it easier to diet with flexibility and meet your macros. This is for people who don’t like strict meal plans and want to be able to eat and feel good! ### 5/5 — Great app! *2020-09-11, version 4.33* Love it so far. 3DMJ is the most trusting source of information for nutrition and fitness ### 5/5 — Always Great *2020-05-06* I think I’ve used this app for about four years and I love it. The things I like best are listed below: 1) They will give you macro suggestions based on your goals as well as suggest changes over time, but if you don’t want to follow their plan and instead make your own, you can. 2) The food library is pretty complete. I rarely can’t find a specific item, but if I can’t, it’s so easy to add. 3) I can put it my own homemade meals, and the app will easily find them even months after I last ate them. 4) Customer service has been great. Like I said above, I’ve used this app daily for about 4 years and I think I’ve needed help twice. This last time they emailed me back within an hour or so having already fixed my issue! You should use this app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*