# FitGroup USA - Fitness Classes — user reviews

> 21 indexed App Store user reviews of FitGroup USA by Fit Group USA, rated 4.80/5 from 637 ratings.

- Source: https://appshunter.io/ios/app/fitgroup-usa-fitness-classes/id6473685168/reviews
- App overview in markdown: https://appshunter.io/ios/app/fitgroup-usa-fitness-classes/id6473685168.md
- Rating breakdown: 5★ 577 · 4★ 36 · 3★ 12 · 2★ 4 · 1★ 8

## What do users think of FitGroup USA?

Overall sentiment: positive

**Pros**

- 👍 Easy to use app
- 🚀 Swift communication
- 💰 Timely payment
- 👍 Great company to work for
- 👍 Welcoming host locations
- 👍 Participants enjoy classes
- 👍 Trustworthy, efficient, friendly
- 👍 Good fitness company
- 👍 Top-notch fitness organization
- 👍 Always paid on time
- 👍 Easy to access classes
- 👍 Pleasant support staff
- 👍 Reminders ahead of class
- 👍 Easy process from obtaining gig to completion
- 👍 Ability to check availability
- 👍 Easy form completion for payment
- 👍 Easy to use for recording classes
- 👍 Easy to get a substitute
- 👍 Love working for the company

**Cons**

- 😞 Cancels with no notice
- 😞 Company gone silent
- 😞 Instructors experiencing same issues
- 😞 Facility no longer speaking to instructor
- 😞 No warning for cancellations
- 🐛 Not getting notifications
- 🐛 Cannot open notifications
- 🐛 App always empty
- 🐛 No notifications in the app

**Commonly reported bugs**

- App schedule completely blank
- Cannot open notifications
- App is always empty
- No notifications in the app

**Most requested features**

- Ability to fix notification issues
- Improve app notification delivery

## Newest reviews (8 of 21)

### 5/5 — I love this gig!

*2025-04-16*

FitGroup is an easy process to be a part of from obtaining a gig, reminders, and completion.

### 5/5 — Great job

*2024-12-02*

They are a good fitness company.
I love it

### 5/5 — Top Notch Fitness Organization

*2024-11-13*

I love FitPro.  I have been offered great fitness classes with this organization and always paid on time. I never experienced any issues.

### 5/5 — Good company

*2024-10-04*

I really like teaching for Fitgroup!

### 5/5 — Grateful

*2024-09-26*

Thank you FitGroupUSA! Having the ability to check for availability is great. The ease of form completion for payment is magnificent. Thanx!

### 5/5 — Easy peasy to use

*2024-09-23*

This app is so easy to use not only for recording classes taught, but for getting a substitute for a class as well.

### 5/5 — Instructor

*2024-09-23*

I love working for this company.

### 5/5 — Doesn’t work

*2024-07-24*

I get go Stan’s notifications from them. I open the app and it’s always empty. Nothing. No notifications in the app. But the email notifications are constant. Day and night. App is always empty

**Developer response:** Hi Mary,

Thank you for sharing your feedback! I’m sorry to hear about your experience with the app notifications. We understand how frustrating it can be to receive email notifications but not see anything reflected in the app.

Our team is actively working to improve the notification system to ensure better alignment between the app and emails. In the meantime, if you’d like assistance troubleshooting or adjusting your notification preferences, please don’t hesitate to reach out to our support team.

We appreciate your patience and your feedback—it helps us make things better!

Best regards,
The Fit Group Team

## Most critical reviews (10 lowest-rated)

### 1/5 — Cancels with NO NOTICE!

*2025-11-29*

I had several classes through this app that I started off by being a sub then they were offered to me permanently.

 after adjusting my other jobs schedule, and turning down other classes, I find my app schedule completely blank for December’25?!? 

They (fit group) have gone completely silent on me and have not answered anything

This is a company that used to bombard me with texts and phone calls and wanted me to drop whatever I was doing with just sometimes a 24 hour notice to teach classes for them 

now all of a sudden they’ve gone silent

 I find it very weird. I also come to find out, other instructors have experienced the same thing from this company

 and the facility that I’m teaching at no longer will speak to me either, and I have the highest numbers out of my entire fitness career as far as participants and nothing but positive feedback but yet apparently I’m being let go. 

It would’ve been nice to at least have a warning when I had a waitlist for classes and other people that wanted to hire me and I had to adjust my other job.

**Developer response:** Hi there,

Thank you for sharing this, I’m really sorry you experienced this confusion. Your December schedule showing blank does not mean you were removed, and it definitely shouldn’t have happened without communication.

We have multiple lines of communication for instructors, and we handle issues like this right away. It’s not normal for you to receive silence from us, and we’re already speaking with our team because this isn’t how we operate.

Since your review is anonymous, we unfortunately can’t reach out to you directly. If you can email us at support@fitgroupusa.com, we’ll help get this resolved as quickly as possible.

### 1/5 — Nit getting notifications

*2024-07-25*

I have contact fit group USA and in several times.
I have not being able to open notification even dough I get a text regarding class opportunities I can’t see to be able to fix this on my own.

**Developer response:** Hello,

Thank you for your feedback, and we’re sorry for any frustration you’ve experienced. Our system sends class opportunities to all instructors in the area to ensure classes get filled quickly. This sometimes means classes are taken before you have a chance to view them.

We’ve recently released an app update that improves notification functionality, so we recommend updating to the latest version to ensure everything is working smoothly. If you continue to have trouble, please reach out to us at support@fitgroupusa.com, and we’ll be happy to assist you.

Thank you for being part of Fit Group USA!

Best regards,
The Fit Group Team

### 4/5 — Taught first class

*2026-06-19, version 2.04*

Went well! App and company very efficient and organized!

### 5/5 — Look forward to next class!

*2026-07-29*

Like the morning classes!

### 5/5 — Zumba Cardio Chair

*2026-07-18*

I absolutely love the students!

### 5/5 — Class

*2026-07-01*

The class was amazing 😍

### 5/5 — Love working for them

*2026-05-21*

You absolutely need to try their services, I work for them and have many certifications! I pride to be an excellent instructor, and get the best reviews for my clients! You will not regret using them for your company or corporate event. As an employee, I cannot say better things about them!

### 5/5 — Easy to use app and great company

*2026-03-01*

I enjoy working with Fitgroup. There’s a good amount of work available, communication is swift, and payment is timely. Love this app.

### 5/5 — Great Company To Work For

*2026-01-02*

I can choose classes to teach based on my specialties and location. Host locations have been very welcoming and participants have enjoyed the classes. Payments are very prompt. An overall great system for teaching exercise classes!

### 5/5 — Take the Job

*2025-12-31*

They are trustworthy, efficient and friendly.

## Most praised reviews (3 highest-rated)

### 5/5 — Strides

*2025-12-01*

They have been good.  Making strides in great direction.

### 5/5 — Rosa Escalante

*2025-09-26*

Easy to access classes. Punctual payment. Very pleasant support staff.

### 5/5 — Great support

*2025-06-11*

I love the reminders ahead of the class. Everything on the App is going easily.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*
