# Fitify Gym: Workout Plans — user reviews

> 125 indexed App Store user reviews of Fitify Gym by Fitify Workouts s.r.o., rated 4.77/5 from 1,562 ratings.

- Source: https://appshunter.io/ios/app/fitify-gym-workout-plans/id1248388898/reviews
- App overview in markdown: https://appshunter.io/ios/app/fitify-gym-workout-plans/id1248388898.md
- Rating breakdown: 5★ 1,342 · 4★ 146 · 3★ 33 · 2★ 15 · 1★ 26

## What do users think of Fitify Gym?

Overall sentiment: mixed

**Pros**

- 👍 Flexible workouts
- 💪 Effective for weight loss and muscle building
- 🙌 Knowledgeable and supportive trainers
- 🤝 Personalized training plans
- 🤖 Convenient home workouts

**Cons**

- 🚫 Difficult to cancel subscription
- 💰 Expensive subscription fees
- 🐛 App crashes and loses workout progress
- 🔍 Limited workout library
- 🤖 Impersonal and unresponsive customer service

**Commonly reported bugs**

- App crashes and loses workout progress
- Inability to change payment method or cancel subscription

**Most requested features**

- Meal planning and nutrition tracking integration
- Ability to change payment method and cancel subscription easily
- More inclusive and diverse fitness community

## Newest reviews (16 of 125)

### 2/5 — App loses progress and crashes so much.

*2024-06-07, version 2.33.0*

This has been an ongoing issue for a while and it’s single not fixed. Super frustrating that towards the end of a workout the app will randomly just refresh and ALL your workout data for that session is gone. I have reported it so many times and it’s still a problem. Why can’t you save the state of the workout to the devices memory it’s not that complicated.

### 4/5 — Great app to try

*2024-03-25*

As a fitness enthusiast, I've found FITIFY Plus app to be a great resource for various workout routines and training programs. The platform offers a wide range of exercises suitable for different fitness levels, making it accessible and beneficial for many users. However, I believe that there is still room for improvement in terms of creating an inclusive environment that respects and accommodates individuals with diverse lifestyle choices. As a naturalist, I've felt a lack of acceptance within the fitness community on the app. I believe that a platform like FITIFY Plus, which caters to a global audience, should prioritize inclusivity and respect for all individuals, regardless of their lifestyle preferences. I hope to see a shift towards a more accommodating and accepting community that values diversity and prioritizes the well-being of all its users. It's important for fitness platforms to create an environment where everyone feels respected and supported in their fitness journey. I believe that embracing inclusivity and diversity would greatly enhance the overall experience for users from all walks of life. I'm optimistic that the app developers will consider this feedback and work towards fostering a more inclusive and welcoming fitness community.

### 4/5 — Great app to try

*2024-03-15*

As a fitness enthusiast, I've found FITIFY Plus app to be a great resource for various workout routines and training programs. The platform offers a wide range of exercises suitable for different fitness levels, making it accessible and beneficial for many users.

However, I believe that there is still room for improvement in terms of creating an inclusive environment that respects and accommodates individuals with diverse lifestyle choices. As a naturalist, I've felt a lack of acceptance within the fitness community on the app. I believe that a platform like FITIFY Plus, which caters to a global audience, should prioritize inclusivity and respect for all individuals, regardless of their lifestyle preferences.

I hope to see a shift towards a more accommodating and accepting community that values diversity and prioritizes the well-being of all its users. It's important for fitness platforms to create an environment where everyone feels respected and supported in their fitness journey.

I believe that embracing inclusivity and diversity would greatly enhance the overall experience for users from all walks of life. I'm optimistic that the app developers will consider this feedback and work towards fostering a more inclusive and welcoming fitness community.

### 5/5 — Convenient workouts from home & friendly coach

*2024-03-09, version 2.26.0*

I've been using this app with a virtual coach for a while now, and it's been fantastic because it keeps me motivated, prevents procrastination, and pushes me to complete my workouts. My virtual coach Nic is incredibly supportive, friendly, and always goes above and beyond to meet my needs! I highly recommend this app to anyone looking to lead a healthier lifestyle without the hassle and expense of going to the gym.

### 5/5 — Use it everyday!

*2024-02-15, version 2.25.0*

I love my personal trainer! I’m not a big fan of the limited workouts, but Anna is killing it by customizing my workouts! She’s a gem and helps drive me to succeed! If you use the pro part of this app don’t miss out on Anna as your trainer! She is relentless and reminds me why I’m doing this!

### 5/5 — FITIFY & virtual trainer Kristin are A++++ !!

*2024-02-09, version 2.24.0*

FITIFY is the app I didn’t know I needed in my life. For me it’s about the accountability of doing the exercise and it all being planned out for me so I don’t have to think. And that’s exactly what I get! I’m obsessed, been doing it for 3 months and won’t be turning back. Kristin is THE BEST virtual trainer. She listens to your needs and takes your feedback along the way. One happy customer here :)

### 5/5 — A workout app with ❤️

*2024-02-08*

I am an avid “workout app” fan and have worked out from my home gym using workout apps for nearly 8 years. I have had a lot of success with getting fit, losing baby weight, and staying healthy with other apps, but this app with the ability to connect 1:1 with a personal trainer is beyond amazing! I work with Kristin and she is incredible! She goes out of her way to create custom workouts for me weekly and takes into account my likes and concerns. I recently had some health issues that caused me to pause my regular workouts, and once I was medically cleared, I tried to go back to the apps I once used, but found little success the 2nd time around. When I signed up for Fitify, I connected with Kristin immediately because she is a fellow Mom who also experienced a health come-back after a heath issue. Her empathy knows no bounds and she pushes me every day in the most caring way! I’m getting stronger and healthier again thanks to working with her; and I know it would not be this easy without her help! If you’re looking for the extra boost you need to get (back to) healthy, I highly recommend this app and also Kristin because you’ll get a workout with heart if you do! 😊

**Developer response:** Thank you so much for taking the time to share your wonderful experience with Fitify and especially with Kristin. It's amazing to hear how her personalized approach and empathy have made a difference in your fitness journey. We're grateful that you chose Fitify to be part of your comeback. Thank you for your support! 💚

### 5/5 — Great 1:1 help!

*2024-02-06, version 2.24.0*

I’ve been using the app for a month now, and it’s been awesome! Nic, my trainer, listens to all the feedback I give on each workout and is in contact with me daily to have a continuous conversation about my goals and what I need to be successful.

### 5/5 — Nic

*2024-02-06, version 2.24.0*

I’ve been on the app for about a month now and I’m having a great time working with my personal trainer Nic figuring out what is right for me. She listens to my feedback and adapts to whatever I’m feeling in the week. Highly recommend Nic and FITIFY!

### 5/5 — Amazing way to have personal trainer for small $$

*2024-02-03*

My man Glenn is USA, i’m in Melbourne, up to date trade program, video consultation, app guide me through every aspect of my journey, video description of every exercise….
Regular catch up with your coach….
If you connect your smartwatch to the app, your coach literally track your heart rate during exercise and will adjust your upcoming workouts to keep you in fat burning mode if that’s the goal or whatever the goal is.
Amazing!

**Developer response:** Hi Alex, Thank you for sharing your experience with our coach Glenn. Your success is our top priority. We appreciate your feedback and are here to support you every step of the way. Keep up the great work! 💚 Lucie, team Fitify

### 5/5 — Anna is the nicest and most knowledgeable trainer I ever had

*2024-02-03, version 2.24.0*

Love Anna as a coach, she really listen and adapt to your needs. She’s knowledgeable regarding biomechanics AND mental health , which make her a very understanding and supportive coach. Plus, she’s bubbly and funny. I recommend 200%! 🙌

### 5/5 — One of the best personal training apps

*2024-02-02*

This app is excellent for virtual training with a live trainer. It proves highly advantageous to have someone design workouts for you, especially if you lead a busy life and prefer not to create routines yourself. Glenn, in particular, stands out as one of the best trainers I've worked with. Not only does he craft effective workouts tailored to my requirements and make necessary modifications, but he also ensures my well-being, and is always ready to respond to any comments or questions that arise. I truly appreciate the dedication he shows in supporting my fitness goals.

### 5/5 — Fitify Coach  Glenn

*2024-02-02*

After a traumatic injury I decided to give Fitify a chance. I chose Coach Glenn because he best matched my needs and I am glad I did. 
Coach Glenn set up a plan and checked in with me regularly to ensure the plan was working. He was great with listening  and changing the program according to our conversations. 
In short, Coach Glenn understands the needs of his client, designs individualized workouts, is very respectful and responsive

### 5/5 — Fabulous...feeling fit already!

*2024-02-02, version 2.24.0*

I've been using this app for about 4 weeks now, and let me tell you, it has been absolutely fantastic! I can't even begin to describe how awesome I feel. Oh, and let me give a shoutout to Glenn, my coach. He has been absolutely amazing in helping me reach my goals. Seriously, he's the best!

### 5/5 — Exactly what I needed

*2024-01-31, version 2.24.0*

I’ve been working with Mike N. for a month and he’s been a great coach! Consistent checkins and custom programming for my goals. Big fan.

### 5/5 — Great workout app

*2024-01-31, version 2.24.0*

FITIFY Plus is a great app and comprehensive, focus on every aspect of workouts including stretching and minor group muscles to prevent injuries. Trainers are great and i had to work with two of them Mike and Miguel.

## Most critical reviews (10 lowest-rated)

### 1/5 — Beware

*2025-01-13, version 2.42.0*

Impossible to cancel. Does not respond to emails. Tried to cancel and all my emails went ignored.  They processed another payment after I sent multiple emails to cancel.

### 1/5 — Insanely expensive

*2025-01-10*

They charge Rs. 1 lakh per annum. Nothing special to pay such price.

**Developer response:** Hi there, thank you for reaching out. Our app offers many free workouts so you can enjoy a great training experience without any cost. If you have any questions or more feedback, feel free to contact us at support@gofitify.com, we’re always happy to help. Stay fit! Team Fitify

### 1/5 — Terrible service

*2024-04-24, version 2.30.0*

I had to send them several email a spanning in two weeks to change my trainer I finally just contacted Apple for a refund…. Horrible trainers worse customer service!

### 1/5 — Terrible

*2024-02-02, version 2.24.0*

I had an absolutely dreadful experience. The customer service is the worst I've encountered and they seem completely uninterested in listening to their clients. It's like they have a thick skin and couldn't care less about your concerns.

My trainer was knowledgeable, however there was no real connection or meaningful communication at all. It felt like a one-sided endevor. Like customer support, they do not care.

Workout library is shockingly limited. You'll find yourself resorting to YouTube just to perform basic exercises. This is a complete waste of time and money.

### 1/5 — Horrible Service!!

*2023-12-29*

When I first heard about the app I was so exited to used it and the good thing was it came with a 30 free trail. I opened an account and a trouble signing into the app. I have contacted customer support by email multiple times and failed to get a positive response back. I was not able to enjoy my free trial. I was unable to cancel my subscription and was charge almost $108 for the second month and still couldn’t get any help or use the services. Still nobody can help me idk why I am having so much trouble reaching out for help. You can’t even call there is no number to speak to anyone everything seems to only be through email. Now I just got another email and they are trying to charge me another month , luckily I closed the bank account. This service is horrible and would not recommend. I am almost sure Fitify support will see this and still won’t help me or give me my credit back. Had I had the option I wouldn’t give it a no star…. Worst app I downloaded on my phone in 2023!!!

**Developer response:** Hi there, we apologize for the difficulties you experienced with our app. We understand your frustration, and we're committed to resolving this issue for you. Please send an email to support@gofitify.com with your details, and we will promptly cancel your subscription and initiate a refund for the amount charged. Stay fit! Lucie, team Fitify

### 1/5 — Terrible app

*2023-12-25, version 2.22.0*

It’s difficult to cancel a subscription and it’s the same 34 exercises I can get from a book. Please cancel my subscription. Thank you.

### 1/5 — Very much spam like

*2023-10-13, version 2.16.0*

They charge you every month but there’s no way you can change your payment method or do modification. The app just connects you with a trainer and that’s all

### 1/5 — I made a terrible mistake

*2023-09-28, version 2.16.0*

I downloaded this app a while ago under the name of “Cardio” it offered some simple exercises and told you how many calories you approximately burned, it was a good app, one of my favorites! Then it changed name and I updates it… worst mistake, I can’t do my routine anymore and I hate it, I wish they would have left some of the things free but what do you mean I have to pay to see a light cardio routine?? I really hate it

### 1/5 — Lies

*2023-07-01, version 2.9.0*

The company’s website lies about services provided. Their support takes 2 weeks to get back to you, and they rob of $99.00 every month after their support and app confirms your subscription is expired

### 1/5 — Esta muy caro

*2023-06-02*

Antes era gratuito y fueron restringiendo todo

## Most praised reviews (10 highest-rated)

### 5/5 — Luv it

*2024-07-05, version 2.34.0*

Love the flexibility to add equipment, time, etc.

### 5/5 — Derek is an excellent trainer

*2024-06-29, version 2.34.0*

I worked with Derek for about 6 months. He is very knowledgeable and up to date with the latest research in training. He was easily accessible and responded promptly to my requests. He also sent videos to provide encouragement and measure progress. He always focused on balance in life. Very kind and caring. He also changed my routine’s regularly so I didn’t get bored and kept my muscles engaged. I lost 40 pounds and built muscle. Everything was fun and not a chore! I would highly recommend him! Thanks Derek!!!

### 5/5 — Amazing service

*2024-06-13, version 2.33.0*

Mike is so helpful and made my plan specific to me and very encouraging

### 5/5 — Satisfied

*2024-06-02*

My experience with FITIFY has been very positive, so far. The app is easy to use, and I’ve noticed a difference in my consistency and results. Mike, my trainer, is knowledgeable, quick to respond to questions, and has done a great job working collaboratively with me on my fitness goals. Definitely recommend to anyone who is serious about their wellness!

### 5/5 — Great App and Service

*2024-04-20, version 2.29.0*

Programs are updated each week. Super easy to follow with the weights programmed in. Prompt responses from your trainers and updates applied based on your feedback. 
Works well with apple watch. Would be good to see some integrations with meal tracking tools or some personalised meal plans.

### 5/5 — Dedicated to Coach Anna

*2024-04-16, version 2.29.0*

I’m starting to show major definition because of Coach Anna.She’s been there for me when I just don’t feel like doing anything.Thank you Coach

### 5/5 — Great app and trainer

*2024-03-28*

I was tired of the same ole workouts until now. Signed up for the one on one and picked amazing lady named Daisha. She is down to earth and very knowledgeable and super encouraging! Daisha is absolutely amazing! She has me working in zone 2 strength training. I started a month ago and hit my PR on bench press! I have done CrossFit before and never hit PR. It was confusing at first to figure out how to change the weights on the app but once I figured it out, it was simple.

### 5/5 — Wonderful Coach!!!

*2024-03-28*

I’ve been working with Coach Daisha for about 3 weeks and I feel great! She really listens and is very educated.  She’s helped me realize the way I worked out previously was actually doing more harm than good.  I wasn’t too sure about changing things up in the beginning but she was absolutely right; I feel great now!  Even had someone ask me if I lost weight today!  Working with Coach Daisha has been the best thing I’ve done for myself in a long time!💪🏾

### 5/5 — Love this app

*2024-03-18, version 2.27.0*

Love this app, is really helping me get fit & the couch is so sweet and helpful with all the exercises Glenn is amazing. Thx to my coach I feel more motivated every day & sometimes when I feel like giving up, the coach is always there to remind us to keep pushing.

### 5/5 — Coach Kristin

*2024-03-12*

I’m loving this app! I’ve been working with coach Kristen she’s been amazing! She has answered every question I’ve had and is truly helping me improve! Work outs are made for me with comments on exercises to help me remember what I need to focus on. I’ve used a different app in the past felt like the works were just cut and paste didn’t teach me much but working with coach Kristin I get one on one video responses teaching me about my form and how to improve. AND when I do drop the ball and miss a workout she checks in making sure I have what ever I need to succeed!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
