# Fitmate Coach: Lose Weight — user reviews > 34 indexed App Store user reviews of Fitmate Coach by PIKMATE LIMITED, rated 4.43/5 from 67 ratings. - Source: https://appshunter.io/ios/app/fitmate-coach-lose-weight/id1597952547/reviews - App overview in markdown: https://appshunter.io/ios/app/fitmate-coach-lose-weight/id1597952547.md - Rating breakdown: 5★ 56 · 4★ 2 · 3★ 0 · 2★ 0 · 1★ 9 ## Newest reviews (13 of 34) ### 5/5 — Exceeded expectations *2024-06-11* I thought this was an automated program, but my coach's personal touch and expert advice have been amazing. I'm already seeing progress and feeling more confident **Developer response:** We appreciate your feedback on our human centric personalized coaching service! ### 5/5 — Exactly the help I needed *2024-06-11* I was a bit hesitant about Fitmate because I thought it was going to be another canned service without the personal touch I needed to stay motivated. I couldn’t have been more wrong. My coach’s advice was tailored to my lifestyle and goals and I’m already seeing progress and feeling more confident! Thank you! **Developer response:** We're glad to hear our personalized coaching is helping you stay motivated and reach your goals - keep up the great work! ### 5/5 — Amazing App!! *2024-06-11* Absolutely love this app’s easy to use interface, incredible resource library and recipe sources!! I love using this program! **Developer response:** Thank you! Thank you for your review, we are glad to receive nice words from our users. We work to ensure that you get only a positive experience. ### 5/5 — Consistent and encouraging *2024-06-11* Fitmate has kept me consistently accountable. My coach Erin is fantastic, motivating me to stay on track and helping me lose weight while getting stronger and healthier. **Developer response:** We appreciate your feedback on the consistent support and motivation from your coach Erin. Your progress towards a healthier lifestyle is awesome! ### 5/5 — **Incredible Coach!** *2024-06-11* "My coach has been fantastic, helping me set realistic goals and develop habits that have boosted my energy and led to steady weight loss. Couldn't be happier!" **Developer response:** We appreciate your wonderful feedback! Really hHappy to hear about your progress. ### 5/5 — Healthy eating *2024-06-11* I love how this app helped me understand the importance of nutrition and healthy eating. When eating more protein and fibers, I can continue to enjoy eating while feeling les hungry. **Developer response:** We're so pleased to hear about your success with focussing on nutrition and healthy eating - keep up the great work! ### 5/5 — Affordable and Effective *2024-06-11* Great affordable option. My coach is giving me excellent advice on making healthier choices and helps me stay accountable to my healthy routines. **Developer response:** Great feedback on the affordability and effectiveness of the coach's advice in helping you make healthier choices and stay accountable to your routines. Keep sticking to those healthy routines! ### 5/5 — Great app *2023-04-04* I love the way Sebastian and Julie are so responsive to me. I love the accountability of having someone responding to me personally. **Developer response:** We greatly appreciate your feedback about the personalized support you enjoy from our team members. ### 5/5 — Wow *2023-01-26, version 1.6.4* I have only been on this app for a few days and I have to say they are amazing! An actual coach will ALWAYS respond to you. And when your main coach is off hours another team member is available. I was nervous about the weekends because that is my toughest time and thought i would have to go it alone, but nope, someone is always available! They are supportive and take the time to encourage you and keep you accountable. I am beyond impressed in just a couple days! Let’s do this Sebastian! ### 5/5 — Exactly what I need *2022-12-07* I have spent a long time looking for an app just like this one and I’m thrilled I finally found it. I am someone who has struggled for years to stay focused on any one way of eating, so I tend to jump from diet to diet, always following the latest take and feeling overwhelmed in the process. No surprise, this leads to a inconsistency and lots of promises to start a new diet “tomorrow.” This app offers consistency, accountability, feedback, and a slow progression of healthy habit building. I’m impressed with how responsive my coach is and grateful to feel led by someone who clearly knows what they’re doing. I think this app is great. **Developer response:** We appreciate your detailed feedback and are glad you found what you needed. It's great to hear that the app is helping you achieve consistency in your healthy habits with the guidance of our knowledgeable coaches. ### 5/5 — Great App *2022-09-15, version 1.4.2* Signed up after my wife wanted to start eating healthy and working out. We joined together both got assigned different coaches because of our health quiz answers. We loved it mainly because our programs were different but still simple to implement together. Jointly we lost around 25 pounds in 6 months and I still got to have my beers on a Friday with my mates. ### 5/5 — Life changing for me! *2022-08-25* This has been life changing for me! I have never been able to be disciplined to eat healthy or exercise and it has caught up with me. I’m so happy with Sebastian and the team of coaches that have helped me develop a healthy lifestyle. I am a private person and have never felt comfortable going to a gym, so working with my coach has been just what I needed. I have never been able to set healthy goals and stick to them by myself before. FitMate Coach has helped me set achievable goals and held me accountable with great encouragement. I highly recommend FitMate Coach for anyone who struggles to loose weight and wants to create a healthy lifestyle. **Developer response:** We're thrilled to hear about your life-changing experience with our coaching team; we appreciate your recommendation and are glad you found the support you needed to achieve your goals. Thank you for sharing your success story! ### 5/5 — Awesome experience *2022-07-11, version 1.3.0* I’ve tried losing weight with so many gimmicks, I have to say I was skeptical before I downloaded.. what a pleasant surprise. They cut to the chase, don’t waste my time and actually have suggestions that make weight loss not feel like a chore, or like I have to do all the work by myself. I have a personal coach and they actually message me back ## Most critical reviews (10 lowest-rated) ### 1/5 — No real humans *2025-10-25, version 3.0.35* Lots of annoying AI bots. No real humans. ### 1/5 — Missing features and broken *2025-04-06* I had hope for Fitmate, but it fell short compared to other apps. It doesn’t have basic features like food and exercise tracking and personalized meal plans. The biggest miss to me was the coaching experience. My coach felt impersonal, like I was talking to a robot rather than a real person. The goals they set for me were generic and didn't take my needs into account. The repeating messages I got sent over and over were not helpful and also seemed like a robot. The app is also very buggy. Fitmate charges premium prices compared to other apps, and insurance won’t pay for it like others they recommended. I discovered this is because they have coaches, not registered dietitians. You can't access a trial without entering payment information first. **Developer response:** We appreciate your feedback and truly empathize with your experience. Your concerns about the lack of essential features, the coaching experience, and the app's performance are important to us. We value your insights as they help us understand user needs better. Thank you for sharing your thoughts! ### 1/5 — I feel scammed *2024-10-02* I think this app is great for nutrition. That’s not what I needed. I needed more of a workout present trainer that for my body. I’m already dietitian, I do not need nutritionist waste of time. I feel no connection with the coach never got a book a session and how do I cancel? **Developer response:** We appreciate your feedback and completely understand your feelings about the app not meeting your expectations. It’s important to us that you find the right support for your fitness journey. If you need assistance with cancellation or have more specific feedback, please reach out through the app. Your insights are valuable to us! ### 1/5 — Free Trial is not 7 Days *2024-06-17, version 2.2.49+1* Per the apps Terms and Conditions, you need to cancel the subscription 4 days prior to renewal. So if you have a 7 day trial, you need to cancel on day 3 or they will charge your account. They are firm on no refunds. The interactions from the coach also felt AI generated. ### 1/5 — No one contacted me *2024-02-26* I have used this in the past and it was wonderful! I rejoined yesterday and no one got in touch with me. Five days gone of the 7 day free trial and radio silence. I also sent several emails trying to figure out how to cancel the free trial because now I am afraid I am going to get charged **Developer response:** Hi, we are aware of a bug that affected some users who had previously been customers, who then cancelled and then reactivated, being invisible to the management system our coaches use. As far as I can tell you have not been charged, apologies for the problem. ### 1/5 — No one contacted me *2024-02-24* I have used this in the past and it was wonderful! I rejoined yesterday and no one got in touch with me. Two days gone of the 7 day free trial and radio silence. I also sent several emails trying to figure out how to cancel the free trial because now I am afraid I am going to get charged ### 1/5 — I canceled the app but was still charged *2023-09-09, version 1.8.0* I canceled the app but was still charged a membership fee after i canceled. I will update when i receive a refund. ### 1/5 — I’m Worried *2022-07-06, version 1.3.0* I feel stupid because I paid for it without a trial period. I cannot even log into the app. I have never received the promised email. Either a scam or just really, really lame. I’m probably going to call my bank …🥲 ### 1/5 — Cannot use app and paid for the membership *2022-06-27* I cannot even get into the app to use it and I paid $77 for it! I emailed them and they have not fixed it. They emailed me back one time with the same instructions that the original email gave that doesn’t work. So I emailed them to inform them it still didn’t work and they never got back with me. This app is horrible and it is the only way to use my membership that I paid a lot for. I am very upset and disappointed. I feel like this is a scam. **Developer response:** We are sorry you had issues with downloading the app. It's very rare that our customers have issues with the app login process however, there is the rare occasion that someone is unable to log into the app and our customer service team try their best to handle each case individually. You were on the 7 day free trial so we have ensured that you have not been charged and you will not be charged in the future. We would love to help you start your one-on-one coaching program - if you decide you would like to continue with your free trial, please get back in touch! ### 5/5 — Great coaching & support *2025-04-26* The great support and coaching that comes with FitMate has been so helpful in my weight loss journey. Belle has offered excellent support and resources to help with my success. I’ve tried so many other solutions and have had the best luck by far with FitMate. **Developer response:** We're so glad you're finding support valuable and your journey successful! ## Most praised reviews (9 highest-rated) ### 5/5 — Great Support *2025-04-25* The Fitmate app has helped me in not only setting specific goals, but also being held accountable by self-reporting and reflecting on the goals, however not in a judgmental way. The health coaches provide positive support, not criticism. They also provide feedback, information, and ideas to help meet the goals. I appreciate that there is not a gimmicky diet or plan presented, rather, coaches help with individualizing routines. Belle has been great! **Developer response:** We appreciate your kind words about our supportive coaches! It's wonderful to hear you're benefiting from the personalized guidance and accountability. Your feedback truly motivates us to continue fostering a positive experience. Thank you for sharing! ### 5/5 — Doable and Sustainable *2025-04-24, version 3.0.35* I’ve been participating in the Fitmate program for 9 months, and I am sold on it. I’m 73, so I have a lot of experience with diet programs, and I knew that weight loss would be slow at my age. My biggest problem with other programs is that I got too hungry and then it backfired into a binge. In this program I was assigned a coach—Belle—to whom I report every day and with whom I establish goals each week. Belle is very good at motivating me with her consistently calm presence. She has helped to keep me away from self-blame. Although I have reached my original goal, I have continued to lose weight towards a slightly lower goal. Although I have been extremely consistent—and that has been the key to my weight loss—when I get to the point occasionally that I want more freedom in my routine, Belle helps me work out a way to get that freedom. Her creative problem-solving and gentleness with me is teaching me what I’ll need in the future to keep away from the diet-binge polarity I’ve experienced in the past. In her kindness to me, Belle is teaching me how to be kind to myself and celebrate the successes. And there are successes every day. My goals include writing, singing, and mindful eating, as well as making sure I get enough fiber and protein in each meal to keep me from getting too hungry. Most of these goals I chose myself, and they’re not everyday obligations. They are structuring my life, and Belle is my daily support in this structure. Thank you, Belle. ### 5/5 — My coach is fantastic !! *2025-04-24* My Fitmate coach, Gigi, is fantastic!! She is very knowledgeable, responsive, encouraging, and is a great resource for information and an effective accountability partner. I really appreciate the way she supports my goals and unique lifestyle needs and helps me to stay on track with healthy habits. She also exhibits flexibility. Rather than being rigid, she allows me to try different goals and approaches, and she makes it easy for me to get right back on track when I fall off the apple cart. I highly recommend her!! **Developer response:** We're grateful for your fantastic feedback! It’s wonderful to hear how Gigi supports your goals and unique needs. Thank you for sharing your experience! ### 5/5 — My coach *2025-04-24* I have Sebastian Torres as my coach. He is very knowledgeable and supportive throughout my weight loss journey. I couldn’t have done it without him. I don’t have a lot of support at home, so, it’s nice to have his. He gives me his opinion on the food I’m eating/ate and tells me what I could have done differently for the next time( if applicable) I like how when I eat something that’s more on the unhealthier side, he doesn’t question why I’m eating that, or says to me “that is a setback” We agree everything in moderation. Moderation is key. It’s okay to have something once in a while, as long as it doesn’t go over your calorie target for that day. Thank you Sebastian! **Developer response:** It's fantastic to hear about the supportive guidance you're receiving and how moderation plays a key role in your journey! ### 5/5 — Best program I’ve tried *2025-04-24* I’ve tried lots of methods for losing weight and being more healthy. Having someone to be accountable to and who gives encouragement and advice when needed has been what was missing. I’ve got a long ways still to go, but this is by far the longest I’ve ever maintained a healthier lifestyle. **Developer response:** We appreciate your kind words and are glad you're finding the accountability and support so helpful on your journey to a healthier lifestyle! ### 5/5 — Game Changer *2024-07-20* I love this app. I have trouble controlling some unhealthy foods and my coach is wonderful at encouraging me to do better. I have no complaints at all!❤️❤️❤️❤️❤️❤️❤️❤️ **Developer response:** We appreciate your feedback and are delighted to hear about your positive experience with your coach! Your dedication to improving your eating habits will pay off in the long term and help you achieve your goals. ### 5/5 — Coach Chaquita *2024-06-15, version 2.2.49+1* Sending shoutout to my coach, thanks for pushing me to be a better version of myself. ### 5/5 — Excellent App *2024-06-14* This app is awesome and Chiquita is a wonderful coach! She always provides thoughtful feedback and suggestions and responds quickly to any questions I have. She has been a great support in helping to achieve my goals. **Developer response:** We appreciate your kind words about Chiquita's support and are glad you find the app awesome! ### 5/5 — Great App! *2024-06-12, version 2.2.43* I love the Fitmate app! My coach was so helpful is guiding me in the right direction and helping me to see more progress with him than I have in years! Would recommend a million times over --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*