# Fitness First Australia — Official Fitness First App

> Official membership app for Fitness First Australia with class booking and membership management. (iPhone/iPad app by Fitness Lifestyle Group.)

- Source: https://appshunter.io/ios/app/fitness-first-australia/id1575821516 (this page in markdown: same URL + `.md`)
- Developer: [Fitness Lifestyle Group](https://appshunter.io/developer/1308635189)
- Category: Health & Fitness, Lifestyle
- Price: Free
- Rating: 1.00/5 from 2 App Store ratings · 75 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 56 MB
- Languages: American English
- Released: 2021-10-26
- Data updated: 2026-09-03
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/fitness-first-australia/id1575821516/reviews.md

## What is Fitness First Australia?

The official Fitness First app is your all-access pass to getting the most out of your membership anytime, anywhere.
 
Inside the app, you can:

- View class timetables and find club locations across Australia
- Add classes to your calendar so you never miss a workout
- Book Reform Pilates classes (available to eligible members)
- Explore personal trainers and their specialties
- Freeze your membership
- Share your personal referral link to unlock exclusive offers

## Key features

- View class timetables
- Find club locations
- Book classes
- Explore personal trainers
- Freeze membership
- Share referral links

## Recent user reviews (10 of 75)

All indexed reviews: https://appshunter.io/ios/app/fitness-first-australia/id1575821516/reviews.md

### 1/5 — Won’t let me scan into the club

*2026-06-28, version 1.15.5*

Employees have no idea why

### 1/5 — Won’t delete my account

*2026-06-16, version 1.15.5*

It saying you have to contact gym to delete your account I don’t agree and they won’t delete it without a fee

### 1/5 — Where’s the digital access screen?

*2026-05-21, version 1.15.4*

Still require old black pass to access old lockers

### 1/5 — Very poor design for a pricey gym

*2026-05-18, version 1.15.4*

Poorly designed app. I have not been able to log in since it has started. I have spoken to 4 people at the reception about it and finally they have logged in a complaint with IT. No update for 3 weeks now. I’m beginning to wonder if I’m hallucinating.

### 1/5 — doesn’t scan

*2026-05-11, version 1.15.4*

doesn’t scan well and i don’t get let into gym after hours

### 2/5 — Slow and annoying

*2026-05-05, version 1.15.3*

Slow and annoying

### 1/5 — Bad Idea

*2026-05-01*

What was the point in digital access? The lockers aren’t updated so I still need my card anyway, it’s not a very good idea? So I have to use my phone and I’m still using the card? I wonder if it would be better if it was all on one system…like the card that already existed.  I’m only writing this review because I had to update the app of course, the card never needed updating ahaha

**Developer response:** Thank you for your feedback. We understand how important reliable access is, especially with 24/7 access. Our teams are continuing to improve the app experience and resolve the issues raised. If you’re still experiencing problems, please contact us via the Contact Us section in the app or via Contact Us on the Fitness First Australia website.

### 1/5 — Digital access disaster

*2026-04-30*

To have to get out your phone, then open the app, then sign in to the app just to enter the club is a terrible experience. I’ve taken to not scanning in at all, which I see many others doing. Given the doors are unlocked in staff hours I can only imagine how many people are accessing the gym without paying for a membership.

**Developer response:** Thank you for your feedback. We understand how important reliable access is, especially with 24/7 access. Our teams are continuing to improve the app experience and resolve the issues raised. If you’re still experiencing problems, please contact us via the Contact Us section in the app or via Contact Us on the Fitness First Australia website.

### 2/5 — App is slow, unreliable and readers have badly positioned indicator lights

*2026-04-30*

The app is slow, takes too long to approve your access and the interface design is poor because you have to cover the status light with your phone so you don’t actually know whether it’s approved you or not. Similarly, sometimes the doors don’t open after the app green light comes on and you have to do it several additional times. Finally, needing my membership card to access lockers defeats the purpose of the app - at least make PIN activated lockers available nationwide. And please, make the app available on my Apple Watch. Fitness First has enough of an issue with members wasting time on their phones rather than working out and this exacerbates more mobile phones on the gym floor.

**Developer response:** Thank you for your feedback. We understand how important reliable access is, especially with 24/7 access. Our teams are continuing to improve the app experience and resolve the issues raised. If you’re still experiencing problems, please contact us via the Contact Us section in the app or via Contact Us on the Fitness First Australia website.

### 1/5 — Why does it require Wifi, Bluetooth and Location Data?

*2026-04-21, version 1.15.1*

Why does an app to access the gym require wifi, Bluetooth and location data?  All we needed was a simple keycard.  Seems like a blatant grab at your personal data.

## Frequently asked questions about Fitness First Australia

### What can I do with the Fitness First Australia app?

The app allows you to view class timetables, find club locations, book classes, explore personal trainers, freeze your membership, and share referral links for exclusive offers. It's designed to be your all-access pass to your membership.

### How do I book classes through the app?

You can view the class timetables within the app and select the classes you wish to attend. Eligible members can also book Reform Pilates classes directly through the application.

### Is the Fitness First Australia app free to use?

Yes, the official Fitness First Australia app is free to download and use for all Fitness First members. There are no additional costs associated with accessing its features.

### Can I manage my membership through the app?

Yes, the app provides features to manage your membership. You can freeze your membership directly through the application, offering convenience and flexibility.

### Who is this app intended for?

This app is specifically for current Fitness First Australia members. It provides them with convenient access to manage their membership, book workouts, and discover club services.

## Version history (last 5 releases)

### 1.15.6 — 2026-08-03

Mobile Application Enhancements
Performance & Stability
Digital Access Improvements
User Experience Improvements

### 1.15.5 — 2026-05-27

Bugs fixes.
Performance improvement.

### 1.15.4 — 2026-05-08

Screenshots  updated.

### 1.15.3 — 2026-04-30

Bug fixes
Performance improvements.

### 1.15.1 — 2026-04-02

Bug fixes
Performance improvements.

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## More apps by Fitness Lifestyle Group

- [Jetts Fitness NZ](https://appshunter.io/ios/app/jetts-fitness-nz/id1565481734)
- [Goodlife Health Clubs AU](https://appshunter.io/ios/app/goodlife-health-clubs-au/id1634519376)
- [Zap Fitness](https://appshunter.io/ios/app/zap-fitness/id1644818259)

All apps by Fitness Lifestyle Group: https://appshunter.io/developer/1308635189

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*