# Fitness World CA — user reviews > 29 indexed App Store user reviews of Fitness World CA by FW FITNESS BC, rated 4.00/5 from 4 ratings. - Source: https://appshunter.io/ios/app/fitness-world-ca/id1534362125/reviews - App overview in markdown: https://appshunter.io/ios/app/fitness-world-ca/id1534362125.md - Rating breakdown: 5★ 3 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1 ## Newest reviews (9 of 29) ### 2/5 — App location and notifications *2025-10-23* Please enable app to permanently change locations when finding a class. I don’t want to always see my home location, I should be able to deselect it and it remain deselected until I change it. Also instead when on a waitlist, instead of emailing a notification please allow text as an alternative method of contact. ### 2/5 — Bad UX, painful to use *2025-09-28* Failed for its only two key features: 1) Keypass: doesn’t integrate into Apple wallet on iPhone. Requires you to login to the app to enter the gym. 2) Calendar: doesn’t integrate into Apple Calendar. Requires you to manually add your training times to your own calendar. These developers don’t understand the point of the app is to make it easy as possible to work out (eg: enter the gym and follow a workout schedule). They apparently think the point of the app is to use the app itself. ### 2/5 — Over protected *2025-09-14* This has many great features that is only allowed by the “Trainer”. I want to setup my own calendar but have to pay a trainer to do it. Stop penny pinching. ### 1/5 — New app doesn’t work *2025-05-17* Can’t login, selecting password reset/ resend invite doesn’t send an email. Going to have to take it to the desk and ask for assistance, but definitely not impressed. ### 1/5 — My saved workouts are gone *2025-05-02* I had created a bunch of workouts on the old app and I just lost all that. Theres no function in this new app to create my own workouts (e.g. legs, arms etc.) or even save anything. You can only create a workout plan for one day you plan to go to the gym. And if you wanna do the same exercises for another day, you either move the history of the last workout or you create a whole new workout plan AGAIN. ### 2/5 — Background Colour Way Too Bright *2025-05-02* It’s very hard to see details because the background colour is way too bright on this app ### 1/5 — New App doesn’t work *2025-05-01* Why are you forcing users to the new app if it doesn’t work? My account can’t be used to login on the new app, works perfectly fine on the old app. ### 1/5 — Not Worth the Hassle *2025-04-29* Pushed over to download the Fitness World app, and it’s been nothing but a headache. I just want to walk into the gym and work out without dealing with tech. The requirement to log in and generate a QR code is frustrating, especially if you don’t have Wi-Fi or cellular data. A simply membership card or a mobile wallet card has been working great till now. This app complicates what should be a straightforward experience. I really hope they change this because I just want to get in and get my workout done. ### 1/5 — Not working *2023-05-24, version 7.73.0* Unable to access or even download again the app ## Most critical reviews (10 lowest-rated) ### 1/5 — Easy to in hard to out *2026-06-13* You can easily sign up for a membership through the app, but to cancel it, you'll have to contact support. A ridiculous attempt to block cancellation. One star. ### 1/5 — Stop updating the app! *2026-03-30* Every time you update it, just make it more complicated and not easy to use! Stop! Immediately! ### 1/5 — Updates non stop *2025-09-25* How often yall gotta update this sign in app? ### 1/5 — Too many unnecessary updates *2025-09-23* Just using this to enter the gym. Updating it every 2 weeks is insane ### 1/5 — This version sucks *2025-08-28* The previous version was way better. I hate the layout and navigation of this version. It’s also very buggy. ### 1/5 — Unable to login *2025-08-24* It keeps sending me back to login screen when I login. I tried changing password it did nothing and if I put wrong password it recognizes it’s incorrect ### 1/5 — Still can't log in the app *2025-07-17* For two months they still can't fix the bug! How incompetent these developers are! ### 1/5 — Shady app *2025-06-26, version 7.188.0* Why are they collecting personal and sensitive information. It seems like it’s more of a tracking app. I don’t think I’ll be having this app on my phone. ### 1/5 — Dont like the new app *2025-05-31* The old app is better than this. ### 1/5 — Useless for those that expense membership *2025-05-25* Make it so you an export paid membership fees. You can only view transactions but there’s no way to export the Data. What’s even worse when you navigate to transaction details it does NOT say it’s from Fitnessworld making the app utterly USELESS! To try to expense the membership. ## Most praised reviews (10 highest-rated) ### 5/5 — Fitness World South Surrey *2026-03-19* Great Gym! ### 5/5 — Andrea *2023-05-10, version 7.73.0* She’s an awesome trainer. Really encouraging and explains all the different workouts completely! She’s friendly and always attentive. ### 5/5 — Personal Training *2023-05-07, version 7.73.0* I’ve been working out with Luke Lovemore & he’s been not only an inspiration but an amazing Trainer. I highly recommend him for his patience, understanding & professional advice. I’m learning lots & best of all, seeing results. Thanks, Donna ### 5/5 — Past client *2023-04-03, version 7.56.0* I recently worked in Burnaby I joined the FW gym in loughheed mall. Prab was my PT and she was excellent. Tough on my old body but kept it light so I was laughing during my sessions. Previously I would never consider a PT but after my sessions at FW with Prab I would highly recommend hiring a PT preferably Prab, joining FW & getting se up on this app as it is a great tool for both trainer & client. ### 3/5 — Functional Improvement *2026-07-17* It would be better if the app can do copy plan function to other clients from another one. The menu plan section only update 1 pdf file at a time. Please improve it can be potst more file at once. ### 3/5 — Some feedbacks.. *2025-05-04* The app itself is pretty but it gives me a feeling that it was designed with an AI overnight. Anyways, let’s get to the feedbacks. I liked the calendar view of check-ins and the stats that came with it in the old app. Unfortunately, those features have been removed in the new app, and the section isn’t very user-friendly. Please bring the calendar view back it’s just a simple code change. Another feature I miss is the monthly challenges. It would be awesome to participate in challenges with friends and see where the competition takes us. The rewards at Fitness World have changed, and some may not be as rewarding... As a member who goes six days a week with a goal membership, I find most of the rewards irrelevant. To make them more appealing, I suggest collaborating with other businesses to offer discounts on supplements (not just those available at the gym), healthy food, and health clinics. This could be combined with an extra discount on massages, chiropractic care, and other wellness services which we would definitely appreciate on rest days. Alternatively, you could offer 30 minutes of massage chair time in exchange for ~100-200 points, which is definitely achievable and everybody loves massage chairs. The main tabs aren’t organized logically. For example, the Rewards tab and scheduled classes don’t need to be separate tabs. They could easily be combined into one tab. I’m still trying to figure out where everything is, but with the first glance, it’s not that easy to navigate through. Thanks ### 3/5 — Check-in history *2025-04-12* Used to be in calendar format and i really liked it :( gave a nice visual how many days in the month i was checking in the gym. Now it’s listed like a list and i don’t LIKE IT. Please change back. 👌 ### 3/5 — Buggy and Battery Drainer *2024-01-22, version 7.109.0* Using this for almost a month now, have an iPhone 15 pro and an Apple Watch Ultra 2. Couple of bugs I observed: 1- on the iPhone it loses sync with the Apple Watch stats, it simply stops displaying the heart rate, time, etc. 2- it sometimes doesn’t bring the same sound level after playing an alert (stopwatch) or after playing a video. 3- when you start a workout on the iPhone it will automatically start the workout on the Apple Watch, however when you stop a workout on the iPhone the Apple Watch keeps going on. 4- Even using the app only to track the stopwatch between sets and entering your numbers, going back to the iPhone on the lock screen the battery drains up pretty fast. 20 sometimes 30% on a workout. This is unacceptable. Not a deal breaker but these issues are rather annoying. ### 2/5 — frequent updates *2026-04-03* Makes me update it way too often ### 2/5 — Too many updates *2026-01-06* Please stop updating all the time or forcing updates to sign into gym --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*